Develop and maintain Service staff. * Establish strong working relationships with Service personnel, all dealership managers, the general public, and suppliers. * Make sure all manufacturers ...
Quick apply
Develop and maintain Service staff. * Establish strong working relationships with Service personnel, all dealership managers, the general public, and suppliers. * Make sure all manufacturers ...
Service Manager Fort Erie Toyota is looking for a driven, process-focused Service Manager to lead our service department. This is an opportunity to be in a progressive leadership role within one of ...
Service Manager Fort Erie Toyota is looking for a driven, process-focused Service Manager to lead our service department. This is an opportunity to be in a progressive leadership role within one of ...
Service Manager
Fort Erie, ON · On-site
Salary: $80,000-110,000 Service Manager Fort Erie Toyota is looking for a driven, process-focused Service Manager to lead our service department. This is an opportunity to be in a progressive ...
Quick apply
Service Manager
Fort Erie, ON · On-site
Salary: $80,000-110,000 Service Manager Fort Erie Toyota is looking for a driven, process-focused Service Manager to lead our service department. This is an opportunity to be in a progressive ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Toronto, ON · On-site
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...
Posted today
Service Manager
Toronto, ON · On-site
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...
Posted today
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...
Posted today
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...
Posted today
Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality, driven by a ...
Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality, driven by a ...
Service Manager
CA$125K - CA$130K/yr
As a Service Manager , you'll lead a diverse team responsible for welding, mechanical services, and field support operations that keep our customers running safely and efficiently. We're looking for ...
Service Manager
CA$125K - CA$130K/yr
As a Service Manager , you'll lead a diverse team responsible for welding, mechanical services, and field support operations that keep our customers running safely and efficiently. We're looking for ...
Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch. This is a full-time position at our Windsor location from Monday to Friday.
Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch. This is a full-time position at our Windsor location from Monday to Friday.
Service Manager
CA$74K - CA$95K/yr
Requisition Number : 225076 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
CA$74K - CA$95K/yr
Requisition Number : 225076 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Hamilton, ON · On-site
CA$74K - CA$99K/yr
Requisition Number : 231110 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Hamilton, ON · On-site
CA$74K - CA$99K/yr
Requisition Number : 231110 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch. This is a full-time position at our Windsor location from Monday to Friday.
Quick apply
Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch. This is a full-time position at our Windsor location from Monday to Friday.
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
Service Manager
Toronto, ON · On-site
Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality, driven by a ...
Quick apply
Service Manager
Toronto, ON · On-site
Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality, driven by a ...
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
Service Manager
Toronto, ON · On-site
Salary: Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality ...
Quick apply
Service Manager
Toronto, ON · On-site
Salary: Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality ...
Service Manager
CA$100K - CA$115K/yr
As Service Manager, you'll lead a high-performing team of technicians and service advisors responsible for keeping our customers productive in the field. You'll own service operations end-to-end ...
Service Manager
CA$100K - CA$115K/yr
As Service Manager, you'll lead a high-performing team of technicians and service advisors responsible for keeping our customers productive in the field. You'll own service operations end-to-end ...
Service Manager information
What Is a Service Manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What are high paying manager jobs?
High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a Service Manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How much does a service manager make?
The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.
How does a Service Manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What is the role of a service manager?
A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Ontario? The most popular types of Service jobs in Ontario are:
What are popular job titles related to Service Manager jobs in Ontario? For Service Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Ontario look for? The top searched job categories for Service Manager jobs in Ontario are:
What cities in Ontario are hiring for Service Manager jobs? Cities in Ontario with the most Service Manager job openings:
Full-time
Medical
Re-posted 26 days ago
Job description
About Myers
Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor teams and charity events. We are the community we serve.
We stand behind a solid reputation that we built the “hard way”: By attracting the best staff and the best customers, from one generation after another. From founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has unwaveringly committed to Ottawa. This dedication fueled Myers' growth to a robust enterprise with 17 dealerships and 3 CARSTAR collision centres, employing nearly 1,000 staff.
Come join our team!
What you will do:
- Plan, organize, and control the activities in the Service department.
- Set clearly written processes for Service Advisors and Technicians.
- Develop and maintain Service staff.
- Establish strong working relationships with Service personnel, all dealership managers, the general public, and suppliers.
- Make sure all manufacturers’ training courses/requirements are completed by all staff before deadlines.
- Motivate staff and maintaining positive customer relations.
For this role, come equipped with:
- Previous experience in a Service Manager position.
- Knowledge and understanding of service policies and procedures.
- Reynolds & Reynolds experience.
- The ability to work well in a team environment.
- Effective communication skills.
Please note: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:
- Bonus incentive plans (where applicable)
- Career mobility
- Flexible benefits
- Paid leaves
- Commission package (where applicable),
- Good work/life balance
- Robust health & well-being initiatives
- On-going training.
Don't check off every single bullet point? At Myers, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align.