Burlington, ON · On-site
CA$70K - CA$80K/yr
Job Summary Service Manager CM Lighting 12-month Contract $70,000 - $80,000 per annum In-Office | Burlington, ON, Canada The Opportunity With 15 Electricians and apprentices in the field every day ...
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Burlington, ON · On-site
CA$70K - CA$80K/yr
Job Summary Service Manager CM Lighting 12-month Contract $70,000 - $80,000 per annum In-Office | Burlington, ON, Canada The Opportunity With 15 Electricians and apprentices in the field every day ...
Brampton, ON · On-site
CA$85K - CA$90K/yr
What You'll Be Doing As a Service Manager, you'll lead a team of technicians and coordinators to ensure the smooth and efficient operation of the Service Department. You'll be responsible for ...
Brampton, ON · On-site
CA$85K - CA$90K/yr
What You'll Be Doing As a Service Manager, you'll lead a team of technicians and coordinators to ensure the smooth and efficient operation of the Service Department. You'll be responsible for ...
Toronto, ON · On-site
Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality, driven by a ...
Toronto, ON · On-site
Service Manager - Heavy & Light Trucks - Scarborough Join Somerville Auto Group: A Family-Owned Leader in Transportation For over 60 years, Somerville has stood for integrity and quality, driven by a ...
Brampton, ON · On-site
As a Service Manager, you'll lead a team of technicians and coordinators to ensure the smooth and efficient operation of the Service Department. You'll be responsible for scheduling work, reviewing ...
Brampton, ON · On-site
As a Service Manager, you'll lead a team of technicians and coordinators to ensure the smooth and efficient operation of the Service Department. You'll be responsible for scheduling work, reviewing ...
CA$78K - CA$103K/yr
Requisition Number : 231651 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
CA$78K - CA$103K/yr
Requisition Number : 231651 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Toronto, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Toronto, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Toronto, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Toronto, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Stouffville, ON · On-site
As Service Manager, you'll lead a high-performing team of technicians and service advisors responsible for keeping our customers productive in the field. You'll own service operations end-to-end ...
Stouffville, ON · On-site
As Service Manager, you'll lead a high-performing team of technicians and service advisors responsible for keeping our customers productive in the field. You'll own service operations end-to-end ...
Etobicoke, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Etobicoke, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Toronto, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Toronto, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Etobicoke, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Etobicoke, ON · On-site
CA$79K - CA$113K/yr
As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...
Stouffville, ON · On-site
CA$95K - CA$115K/yr
As Service Manager, you'll lead a high-performing team of technicians and service advisors responsible for keeping our customers productive in the field. You'll own service operations end-to-end ...
Stouffville, ON · On-site
CA$95K - CA$115K/yr
As Service Manager, you'll lead a high-performing team of technicians and service advisors responsible for keeping our customers productive in the field. You'll own service operations end-to-end ...
Toronto, ON · Hybrid
Join a dynamic and growing managed services provider (MSP) known for delivering top-tier IT solutions and exceptional client support. Who You Are: * A leader with expertise in service delivery ...
Toronto, ON · Hybrid
Join a dynamic and growing managed services provider (MSP) known for delivering top-tier IT solutions and exceptional client support. Who You Are: * A leader with expertise in service delivery ...
$110K - $120K/yr
Customer Service Manager Mississauga, ON 110K - 120K base salary + performance based bonus incentive Lead the Team. Elevate the Customer Experience. Drive Operational Excellence. Our client is a well ...
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$110K - $120K/yr
Customer Service Manager Mississauga, ON 110K - 120K base salary + performance based bonus incentive Lead the Team. Elevate the Customer Experience. Drive Operational Excellence. Our client is a well ...
CA$87K/yr
Customer Service Manager Toronto, ON | Full-Time | Permanent | In-Office Compensation: $87,500 Base Salary + 15% Annual Performance Bonus Lead a Team. Elevate the Customer Experience. Drive ...
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CA$87K/yr
Customer Service Manager Toronto, ON | Full-Time | Permanent | In-Office Compensation: $87,500 Base Salary + 15% Annual Performance Bonus Lead a Team. Elevate the Customer Experience. Drive ...
Position Summary The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless 'Customer Journey' for both internal and external Galderma customers ...
New
Position Summary The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless 'Customer Journey' for both internal and external Galderma customers ...
New
Position Summary The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless 'Customer Journey' for both internal and external Galderma customers ...
New
Position Summary The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless 'Customer Journey' for both internal and external Galderma customers ...
New
North York, ON · Hybrid
CA$100K/yr
The Customer Service Manager will play a key role in building strong client relationships, supporting the sales team, and driving continuous improvement in service levels. What we offer:
North York, ON · Hybrid
CA$100K/yr
The Customer Service Manager will play a key role in building strong client relationships, supporting the sales team, and driving continuous improvement in service levels. What we offer:
Toronto, ON · Hybrid
CA$100K/yr
The Customer Service Manager will play a key role in building strong client relationships, supporting the sales team, and driving continuous improvement in service levels. What we offer:
Toronto, ON · Hybrid
CA$100K/yr
The Customer Service Manager will play a key role in building strong client relationships, supporting the sales team, and driving continuous improvement in service levels. What we offer:
$23.9K - $30.1K
4% of jobs
$30.1K - $36.3K
9% of jobs
$42.2K is the 25th percentile. Wages below this are outliers.
$36.3K - $42.5K
13% of jobs
$42.5K - $48.7K
14% of jobs
The median wage is $53.1K / yr.
$48.7K - $54.9K
15% of jobs
$54.9K - $61.1K
13% of jobs
$65.7K is the 75th percentile. Wages above this are outliers.
$61.1K - $67.3K
11% of jobs
$67.3K - $73.5K
11% of jobs
$73.5K - $79.7K
6% of jobs
$79.7K - $85.9K
3% of jobs
$85.9K - $92.1K
2% of jobs
$23.9K
$57.4K
$92.1K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
The most popular types of Service jobs in Toronto, ON are:
For Service Manager jobs in Toronto, ON, the most frequently searched job titles are:
The top searched job categories for Service Manager jobs in Toronto, ON are:
Cities near Toronto, ON with the most Service Manager job openings:
CA$70K - CA$80K/yr
Contractor
Posted 12 days ago
Job Summary
Service Manager
CM Lighting
12-month Contract
$70,000 - $80,000 per annum
In-Office | Burlington, ON, Canada
The Opportunity
With 15 Electricians and apprentices in the field every day servicing our customers, you will help to effectively manage the day to day crews to ensure smooth operations and customer satisfaction, while maximizing profitability and adherence to safety and electrical standards.
Role and Responsibilities:
Manage Scheduling, provide in field crew support, manage crews effectively, optimization of company resources and provide quotations and follow up.
Manage scheduling to maximize company resources, profitability and customer satisfaction
· Manage and guide Scheduler
· Review each work order for time and manpower requirements
· Ensure all required materials and equipment are identified
· Daily oversee and instruct work order distribution and crew deployment
· Back up scheduler, with 100% crew utilization and No Work orders over 5 days
In Field support of crews and journeymen to maximize efficiency and profitability
· Provide technical guidance for electricians
· Ensure work is completed efficiently and to company and safety standards
Ensure work requested is work completed
· Ensure all safety standards are adhered to
Manage crews effectively, ensure company resources are allocated efficiently and enough to support current and projected work order volumes
· Proactively manage crews
· Enough crews and ratio optimization, identifying requirements
· Ensure work orders are completed accurately and handed in daily
· Hire and onboard efficiently employees reporting to position
· Provide guidance and regular feedback to employees
· Manage shop coordinator and scheduler
Inventory and Equipment
· Oversee shop coordinator for Inventory optimization – the right mix of inventory on hand and in trucks
· Oversee Trucks are properly stocked and up and maintained
Experience/Qualifications
Proven service management experience in on-site operations with KPI ownership.
Strong ability to develop and manage service pipelines and territory forecasting.
Excellent customer relationship management and high satisfaction outcomes.
Strong focus on safety, quality, and policy compliance on-site.
Track record of driving process improvements and scalable service growth.
Experience coordinating cross-functional teams for timely issue resolution.
Ability to prepare and present service performance reviews to leadership.
Develop and manage annual service budget with cost-control measures.
Collaboration with Sales to convert service opportunities into revenue.
Mentor and develop junior team members; promote continuous learning.
Demonstrated merit-based performance with measurable results.
What's in it for you? (Salary, Commissions & Benefits)
On-site work location in Burlington, ON — collaborate face-to-face with your team in a dedicated office environment
Competitive base salary reflecting your role and experience
