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Service Manager Jobs in Delaware (NOW HIRING)

Morgan Properties

Service Manager

Claymont, DE · On-site

$300/day

Service Manager - Multifamily Maintenance | Claymont/Wilmington, DE We are seeking a hands-on, experienced Service Manager with a "Whatever It Takes" approach to lead maintenance operations across ...

Texas Roadhouse

Service Manager

Camden, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Seaford, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Camden, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

PRICE AUTOMOTIVE GROUP

SERVICE MANAGER

Newark, DE

Service Manager Summary Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service ...

Texas Roadhouse

Service Manager

Seaford, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Bear, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Middletown, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Middletown, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Bear, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

F.H. Furr

Plumbing Service Manager

Georgetown, DE

$85K - $100K/yr

Our team is known for doing things the right way--and we're looking for a Plumbing Service Manager who can elevate that standard even further. What You'll Do * Lead, coach, and develop a team of ...

F.H. Furr

Plumbing Service Manager

Georgetown, DE

$100K/yr

Our team is known for doing things the right way-and we're looking for a Plumbing Service Manager who can elevate that standard even further. What You'll Do * Lead, coach, and develop a team of ...

F.H. Furr

Plumbing Service Manager

Georgetown, DE

$85K/yr

Our team is known for doing things the right way-and we're looking for a Plumbing Service Manager who can elevate that standard even further. What You'll Do * Lead, coach, and develop a team of ...

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Service Manager information

See Delaware salary details

$33K

$70K

$118.6K

How much do service manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for service manager in Delaware is $70,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Delaware? The most popular types of Service jobs in Delaware are:
What are popular job titles related to Service Manager jobs in Delaware? For Service Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Delaware look for? The top searched job categories for Service Manager jobs in Delaware are:
What cities in Delaware are hiring for Service Manager jobs? Cities in Delaware with the most Service Manager job openings:
Service Manager jobs near you
Service Manager

Service Manager

Morgan Properties

Claymont, DE • On-site

$300/day

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

64th of 154 rated real estate companies

Job description

Service Manager - Multifamily Maintenance | Claymont/Wilmington, DE
We are seeking a hands-on, experienced Service Manager with a "Whatever It Takes" approach to lead maintenance operations across our Wood Acres (178 units) and Longview (90 units) communities. In this full-time role, you will ensure the physical integrity of both properties meets company standards and all applicable laws while driving team performance and delivering a high level of customer service.
As a Service Manager, you will be expected to:
  • Lead daily maintenance operations including across both communities
  • Develop and execute an organized production schedule and preventive maintenance plan
  • Supervise and support a team of 2 Maintenance Technicians, providing direction, training, and ongoing development
  • Troubleshoot and resolve technical issues across HVAC systems, plumbing, carpentry, appliances, and general maintenance
  • Provide hands-on support with repairs, including plumbing, carpentry, and washer/dryer-related work orders
  • Coordinate contractors and vendors, ensuring timely completion and quality service delivery
  • Manage and maintain inventory of maintenance materials, tools, and supplies while ordering efficiently
  • Partner with office staff to ensure timely follow-up and exceptional resident service
  • Conduct regular inspections of buildings, grounds, and vacant units
  • Assist with snow removal preparation and response, including working with snowplow vendors
  • Ensure emergency preparedness and personally respond to urgent site needs when required
  • Plan, assign, and direct maintenance activities while maintaining strong communication and time management

Compensation & Incentives:
  • Pay Range: $31.00 - $34.00 per hour
  • Up to 50% Rent Discount
  • Property Staff Shared Renewal Commissions
  • Morgan Essentials: $300 quarterly
  • On-Call Appreciation: $15/day for holding the on-call phone
  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:
  • Monday - Friday: 8:00 AM - 4:30 PM
  • Paid rotating on-call participation required
  • Must be available and prepared for emergency events
  • Schedule subject to change based on business needs

What we'll expect from you:
  • 2+ years of maintenance leadership or management experience
  • 4+ years of maintenance experience or transferable technical background
  • Strong, well-rounded maintenance skillset across HVAC, plumbing, carpentry, and appliances
  • HVAC certification required; boiler experience preferred
  • Proven ability to manage work orders, scheduling, inventory, and vendor coordination
  • Strong communication, leadership, and organizational skills
  • High level of customer service and responsiveness
  • Experience using smartphone apps, Microsoft Teams, and email systems
  • Active and valid driver's license and personal vehicle
  • Ability to work in a fast-paced environment and support emergency and on-call needs

#AC6182
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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