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Service Manager Jobs in Delaware (NOW HIRING)

Nickle Electrical Company

Service Manager

Newark, DE · On-site

$70 - $100/hr

The Service Manager will oversee projects from planning through completion, ensuring customer satisfaction and high-quality results. PRIMARY RESPONSIBILITIES * Align team performance with company ...

Atalnt Llc

Service Manager

Wilmington, DE · On-site

$90 - $130/hr

Position Summary The Service Manager is responsible for leading the daily operations of the electrical service department, ensuring projects and service work are completed safely, efficiently, on ...

Morgan Properties

Service Manager

Dover, DE · On-site

$28 - $32/hr

Now Hiring a Service Manager in Dover, DE! We are seeking a hands-on, experienced Service Manager to oversee maintenance operations for Cannon Mills and Village of Westover in Dover, DE. In this ...

Texas Roadhouse

Service Manager

Middletown, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Sprouts Farmers Market

Service Manager

Middletown, DE · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Texas Roadhouse

Service Manager

Seaford, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Sprouts Farmers Market

Service Manager

Middletown, DE · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Texas Roadhouse

Service Manager

Seaford, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Middletown, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Sprouts Farmers Market

Service Manager

Middletown, DE · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Middletown, DE · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Southern States

Service Manager-Milford

Milford, DE · On-site

General Summary Manage the service department and staff to ensure the highest level of customer satisfaction. Essential Job Functions * Oversee the appearance and organization of the service ...

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Service Manager information

See Delaware salary details

$33K

$70K

$118.6K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Delaware is $70,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Delaware?

The most popular types of Service jobs in Delaware are:

What are popular job titles related to Service Manager jobs in Delaware?

For Service Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Delaware look for?

The top searched job categories for Service Manager jobs in Delaware are:

What cities in Delaware are hiring for Service Manager jobs?

Cities in Delaware with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Delaware as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $70,031 per year, or $33.7 per hour.

Service Manager

Nickle Electrical Company

Newark, DE • On-site

$70 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

The Service Manager will oversee projects from planning through completion, ensuring customer satisfaction and high-quality results.

PRIMARY RESPONSIBILITIES
  • Align team performance with company vision and mission
  • Serve as initial customer contact for scope assessment
  • Plan and schedule projects under Senior Service Manager direction
  • Develop goals and prioritize work completion
  • Enforce and promote workplace safety
  • Build employee relationships supporting merit shop philosophy
  • Provide performance feedback and recognition
  • Lead staff through performance management and development processes
QUALIFICATIONS
  • High school diploma or GED
  • Delaware Journeyman License
  • 4-year Electrical Apprenticeship completion
  • 3-5 years in electrical project management
  • Experience in commercial, institutional, and industrial settings
  • Managing multiple projects up to $200,000
  • Strong NFPA code knowledge
  • OSHA 10 certification required (OSHA 30 preferred)
  • First Aid/CPR certification required
PHYSICAL DEMANDS

Standing, walking, lifting up to 50 pounds occasionally, bending, and reaching. Work in varied weather conditions. Protective equipment required. Prolonged computer use and occasional site travel.

BENEFITS

Competitive salary based on experience

Medical plans (Traditional and HSA options) with company HSA contributions

Dental and vision coverage

401(k) with generous company match

Paid time off and holiday pay

Employer-paid life insurance

Delaware paid family leave

Tuition reimbursement and professional development

Safety training (NFPA, OSHA, first aid/CPR)

Employee recognition and referral programs

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