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Service Manager Jobs in Delaware (NOW HIRING)

honeygrow

Service Manager - Christiana

Newark, DE · On-site

Service Manager - Christiana ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on ...

honeygrow

Service Manager - Newark

Newark, DE · On-site

Service Manager - Newark ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the ...

Honeygrow LLC

Service Manager - Newark

Newark, DE

Service Manager - Newark ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the ...

honeygrow

Service Manager - Wilmington

Wilmington, DE · On-site

Service Manager - Wilmington ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on ...

K. Hovnanian Companies

Homeowner Service Manager

Smyrna, DE · On-site

$44K - $50K/yr

As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to ...

honeygrow

Service Manager - Middletown

Middletown, DE · On-site

Service Manager - Middletown ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on ...

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All JobsService Manager JobsService Manager Jobs in Delaware

Service Manager information

See Delaware salary details

$33K

$70K

$118.6K

How much do service manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for service manager in Delaware is $70,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Delaware? The most popular types of Service jobs in Delaware are:
What are popular job titles related to Service Manager jobs in Delaware? For Service Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Delaware look for? The top searched job categories for Service Manager jobs in Delaware are:
What cities in Delaware are hiring for Service Manager jobs? Cities in Delaware with the most Service Manager job openings:
Service Manager jobs near you
Operations Service Manager

Operations Service Manager

HomeStar Remodeling

Wilmington, DE

$55K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Job description

HomeStar Remodeling is seeking a high potential Service Manager to join our Operations team. Due to the high demand of our green products, we are looking to hire outgoing, money motivated, career oriented individuals. If you are looking for a career this will be the perfect position for you to grow personally and professionally. The position offers an excellent base salary and bonus structure.

The successful applicant will be responsible for maintaining customer relations and performing a variety of operations related tasks, including but not limited to, answering phones/emails/texts, handling/performing services, speaking with customers, and callback reports.

Your responsibilities:

  • Strong Communication, Time Management, Problem Solving, Risk Management, Technical, & Negotiation Skills
  • Follow detail oriented office procedures/field procedures
  • Coordinates office operations to ensure company requirements are sufficiently met on a daily basis
  • Handling Communication and Schedule for services
  • Schedule with Customers and Follow up with Homeowners on completed services
  • Ensure that all issues are resolved the most efficient and cost effective way to ensure customer satisfaction
  • Managing the 5-star experience for services, setting up the punch list, technician, materials and time so service is closed out during the first service visit.
  • Updating staff/Customers of any issues, delays or add-on
  • Maintain high standards of workmanship, that adhere to Original Plans & Specifications, as well as Company Standard
  • Knowledge of Proper Scope of work
  • Perform other duties as assigned

Your qualifications:

  • Must be proficient in Office365 or Google Suite
  • Strong Communication
  • Time Management
  • Problem Solving, Risk Management,
  • Negotiation Skills
  • Able to multitask proficiently
  • Goal Oriented
  • Minimum 2 years of post secondary education
  • Minimum 2 years of construction operations related experience

Salary and Benefits:

  • Base pay plus bonuses.
  • Realistic, multi-tiered, performance-based bonus opportunities
  • Medical/Dental/Matching 401(k)
  • Paid vacation and holidays

Salary: $55,000 to $75,000.00 /year


Employment Type: FULL_TIME

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