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Service Director Jobs in Delaware (NOW HIRING)

Cook The Lodge at Historic Lewes

Lewes, DE · On-site

$14 - $18.75/hr

Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs. * Able to assist Culinary Director with the supervision of ...

Cook The Lodge at Historic Lewes

Lewes, DE · On-site

$14 - $18.75/hr

Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs. * Able to assist Culinary Director with the supervision of ...

Cook The Lodge at Historic Lewes

Lewes, DE · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs. * Able to assist Culinary Director with the supervision of ...

Cook The Lodge at Historic Lewes

Lewes, DE · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs. * Able to assist Culinary Director with the supervision of ...

Direct daily activities. ? Maintains food production that ensures the safety and quality of food ... Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment ...

Direct daily activities. Maintains food production that ensures the safety and quality of food ... Train/mentor other food service workers. Maintain logs on all maintenance required on equipment ...

... Direct daily activities. • Maintains food production that ensures the safety and quality of food ... Rooted in service and united by our purpose, we strive to do great things for each other, our ...

... Direct daily activities. • Maintains food production that ensures the safety and quality of food ... Rooted in service and united by our purpose, we strive to do great things for each other, our ...

SENIOR COOK (FULL TIME)

Georgetown, DE · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

May oversee the cooking activities of food service associates as assigned by Food Service Director. * Prepares various entrees and menu items following established recipes. * Operates and cleans ...

SENIOR COOK (FULL TIME)

Georgetown, DE · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

May oversee the cooking activities of food service associates as assigned by Food Service Director. * Prepares various entrees and menu items following established recipes. * Operates and cleans ...

SENIOR COOK

Georgetown, DE · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

May oversee the cooking activities of food service associates as assigned by Food Service Director. * Prepares various entrees and menu items following established recipes. * Operates and cleans ...

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Showing results 1-20

Service Director information

See Delaware salary details

$30.5K

$102.8K

$174.7K

How much do service director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service director in Delaware is $102,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $120,100.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs

What are the most commonly searched types of Service jobs in Delaware?

The most popular types of Service jobs in Delaware are:

What job categories do people searching Service Director jobs in Delaware look for?

The top searched job categories for Service Director jobs in Delaware are:

What cities in Delaware are hiring for Service Director jobs?

Cities in Delaware with the most Service Director job openings:

Infographic showing various Service Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $102,762 per year, or $49.4 per hour.

Assistant Food Services Director

Long-term Healthcare Facility

Millsboro, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Confidential Skilled Nursing Facility in Millsboro, DE is looking for an experienced Assistant Food Services Director to assist in the dietary department.

The Assistant Dietary Manager is able to perform and often performs the job assignments of the dietary aide, cook, and dishwasher positions and is able to operate a variety of industrial kitchen equipment. The Assistant Dietary Manager performs and leads small groups of assistants in food preparation, serving and clean-up activities on varying shifts as needed. The Assistant Food Service Director assumes the responsibility of managing and supervising the dietary staff at a single site in the absence of the Dietary Director according to policies and procedures, and federal/state requirements.

Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. 

Certificates

Food Safety Manager or Food handler Certification: Current ServSafe or State certification required as indicated by State / County law.

  • Or

CDM / CFPP: Current Certified Dietary Manager (CDM)/Certified Food Protection Professional (CFPP) required where participant or certification is required by State regulation for long-term care.

We are offering the following benefits:

  • 401(k) matching

  • Medical/Dental/Vision insurance

  • Disability insurance

  • SOFI Wellness

  • Flexible spending account

  • Life insurance

  • Paid time off

  • Referral program

  • Tuition reimbursement