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Service Manager Jobs in Tennessee (NOW HIRING)

Tire Discounters

Service Manager

Knoxville, TN · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Nashville, TN · On-site

$50K - $80K/yr

POSITION OVERVIEW Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer ...

Tire Discounters

Service Manager

Murfreesboro, TN · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tekwell Services, LLC

Service Manager

Knoxville, TN · On-site

Tekwell is looking to add a Service Manager for the Knoxville, TN location! Who we are: Tekwell provides comprehensive service and repair for industrial motors, drives, and pumps. Tekwell has the ...

Eco Home Solutions Inc

Service Manager

Lenoir City, TN · On-site

$20 - $25/hr

The HVAC Service Manager in Lenoir City, TN, is responsible for overseeing the daily operations of the HVAC service department to ensure efficient, high-quality service delivery to residential and ...

Stark Exterminators

Service Manager

Cleveland, TN

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human ...

Arrow Exterminators

Service Manager

Cleveland, TN · On-site

$50K - $52K/yr

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human ...

Eco Home Solutions Inc

Service Manager

Crossville, TN · On-site

$20 - $25/hr

The HVAC Service Manager in Lenoir City, TN, is responsible for overseeing the daily operations of the HVAC service department to ensure efficient, high-quality service delivery to residential and ...

NOVO Health Services

Service Manager

Madison, TN · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven ...

Tire Discounters

Service Manager

Hendersonville, TN · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

NOVO Health Services

Service Manager

Madison, TN

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven ...

Ford of Murfreesboro

Service Manager

Murfreesboro, TN · On-site

We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...

Ford of Murfreesboro

Service Manager

Murfreesboro, TN · On-site

We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...

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All JobsService JobsService Manager JobsService Manager Jobs in Tennessee

Service Manager information

See Tennessee salary details

$30K

$63.5K

$107.6K

How much do service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service manager in Tennessee is $63,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Tennessee?

The most popular types of Service jobs in Tennessee are:

What are popular job titles related to Service Manager jobs in Tennessee?

For Service Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Tennessee look for?

The top searched job categories for Service Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Service Manager jobs?

Cities in Tennessee with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Tennessee as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,506 per year, or $30.5 per hour.

Service Manager

Farris Jeep Ram Chrysler Dodge

Jefferson City, TN • On-site

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

Automotive Service Manager
Turn Leadership Direction Into Daily Results
Farris Motor Company is looking for an experienced Automotive Service Manager who knows how to take a clear leadership vision and make it happen in the service department.
This is a hands-on leadership role for someone who can communicate expectations, train the team, follow up consistently, and hold people accountable for execution.
What We Offer
  • Weekly Paycheck with commission-based compensation plus performance bonuses
  • Strong earning opportunity tied to department performance
  • Clear direction and support from dealership leadership
  • An established service operation with technicians and advisors already in place
  • Paid training and continued development
  • Long-term career opportunity with a family-owned automotive group
  • Opportunity to lead through direct action and measurable results
Benefits
  • Health insurance
  • 401(k) with company match
  • Paid holidays
  • Paid vacation
  • Employee vehicle purchase program
  • Employee discounts
  • Opportunities for advancement
Job Duties
  • Take dealership leadership's vision, expectations, and priorities and put them into action every day
  • Lead the service department through direct involvement, consistent communication, and follow-up
  • Train and coach service advisors and technicians on the behaviors and standards expected of them
  • Hold team members accountable for performance, productivity, customer service, and execution
  • Make sure established processes and expectations are being followed consistently
  • Manage workflow to keep technicians productive and customers informed
  • Monitor sales, gross profit, expenses, productivity, and customer satisfaction
  • Address performance issues directly and follow through until expectations are met
  • Handle customer concerns professionally and work toward effective resolutions
  • Work closely with dealership leadership to execute department priorities and achieve performance goals
What We're Looking For
  • Automotive dealership service management experience preferred
  • A strong hands-on leadership style
  • Proven ability to turn direction into consistent execution
  • Ability to train, coach, correct, and hold employees accountable
  • Strong understanding of dealership service operations
  • Comfortable managing technicians, advisors, workflow, and department performance
  • Strong communication and follow-through
  • Ability to use performance numbers to identify problems and drive action
  • Organized, decisive, and comfortable addressing issues directly
  • Valid driver's license and acceptable driving record

We're looking for a Service Manager who doesn't need to reinvent the operation.
Leadership will provide the direction. Your responsibility is to make sure that direction becomes reality through clear communication, training, daily action, consistent follow-up, and accountability.
About Farris
Farris Motor Company has been family-owned since 1929. We've built our reputation by taking care of our customers, supporting our employees, and creating long-term career opportunities in the automotive industry.
We believe strong leadership starts with clear expectations and continues through consistent execution.
Success Philosophy
At Farris, leadership sets the vision and establishes the standards.
Successful managers turn those expectations into results.
For this position, success means making sure the team understands what is expected, knows how to execute it, and is held accountable when expectations are not met.
You'll be expected to lead from the front, train where needed, address problems quickly, follow through consistently, and make sure the department performs at the level leadership expects.
We understand that experienced automotive managers may need to keep their job search confidential. All qualified applications will be handled professionally and discreetly.
Apply Now
If you're an experienced Automotive Service Manager who knows how to take direction, lead through action, train a team, and hold people accountable for results, apply today.
Farris Motor Company is hiring an Automotive Service Manager for opportunities in Jefferson City and Morristown, Tennessee.

Apply