Service Manager
Murfreesboro, TN · On-site
We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...
Service Manager
Murfreesboro, TN · On-site
We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...
Service Manager - Knoxville
Knoxville, TN · On-site
Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting ...
Service Manager - Knoxville
Knoxville, TN · On-site
Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting ...
Service Manager
Murfreesboro, TN · On-site
We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...
Service Manager
Murfreesboro, TN · On-site
We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...
Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting ...
Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting ...
Service Manager
Humboldt, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Service Manager
Humboldt, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Service Manager
Chattanooga, TN · On-site
One Team LLC is seeking an experienced and motivated Service Manager to lead our HVAC, refrigeration, and commercial kitchen equipment service operations. This leadership role is responsible for ...
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Service Manager
Chattanooga, TN · On-site
One Team LLC is seeking an experienced and motivated Service Manager to lead our HVAC, refrigeration, and commercial kitchen equipment service operations. This leadership role is responsible for ...
Overview - The Service Manager is responsible and assumes complete ownership of the management and supervision of all functions within the service department for a specific branch. Job Outline - The ...
Overview - The Service Manager is responsible and assumes complete ownership of the management and supervision of all functions within the service department for a specific branch. Job Outline - The ...
Service Manager
Chattanooga, TN · On-site
The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...
Service Manager
Chattanooga, TN · On-site
The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Requisition Number: 224756 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Requisition Number: 224756 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Knoxville, TN · On-site
Service Manager Position Classification: Full-Time / Exempt Reports To: General Manager Position Summary The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional ...
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Service Manager
Knoxville, TN · On-site
Service Manager Position Classification: Full-Time / Exempt Reports To: General Manager Position Summary The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...
Service Manager
Knoxville, TN · On-site
DESCRIPTION Service Manager Position Classification: Full-Time / Exempt Reports To: General Manager Position Summary The Service Manager leads and motivates the Front of House (FOH) team to deliver ...
Service Manager
Knoxville, TN · On-site
DESCRIPTION Service Manager Position Classification: Full-Time / Exempt Reports To: General Manager Position Summary The Service Manager leads and motivates the Front of House (FOH) team to deliver ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...
Service Manager
Chattanooga, TN · On-site
The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...
Service Manager
Chattanooga, TN · On-site
The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Chattanooga, TN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Chattanooga, TN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in ...
Service Manager
$75K - $80K/yr
As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...
Service Manager
$75K - $80K/yr
As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...
Service Manager
Nashville, TN · On-site
$76K - $102K/yr
Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...
Service Manager information
See Tennessee salary details
$30K - $37K
6% of jobs
$37K - $44.1K
11% of jobs
$47.5K is the 25th percentile. Wages below this are outliers.
$44.1K - $51.1K
16% of jobs
$51.1K - $58.2K
16% of jobs
The median wage is $58.4K / yr.
$58.2K - $65.2K
15% of jobs
$70.5K is the 75th percentile. Wages above this are outliers.
$65.2K - $72.3K
14% of jobs
$72.3K - $79.3K
9% of jobs
$79.3K - $86.4K
5% of jobs
$86.4K - $93.4K
4% of jobs
$93.4K - $100.5K
2% of jobs
$100.5K - $107.6K
1% of jobs
$30K
$63.5K
$107.6K
How much do service manager jobs pay per year?
As of Jun 27, 2026, the average yearly pay for service manager in Tennessee is $63,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,100.00 per year, depending on experience, location, and employer.
What Is a Service Manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a Service Manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How does a Service Manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Tennessee? The most popular types of Service jobs in Tennessee are:
What are popular job titles related to Service Manager jobs in Tennessee? For Service Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Tennessee look for? The top searched job categories for Service Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Service Manager jobs? Cities in Tennessee with the most Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to manage large teams, and a track record of driving efficiency, profitability, and customer satisfaction in a fast-paced environment.
Key Responsibilities
Qualifications
Compensation & Benefits:
Key Responsibilities
- Oversee daily operations of a high-volume service department, managing service advisors and support staff.
- Maintain and improve CSI scores while handling a high daily RO count.
Monitor KPIs including ELR, hours per RO, effective labor rate, comeback ratio, and gross profit. - Recruit, train, coach, and retain top-performing service advisors and technicians.
- Ensure compliance with OEM standards, warranty processes, and dealership policies.
- Handle escalated customer issues promptly and professionally.
- Collaborate with Parts, Sales, and BDC departments to maximize throughput and communication.
- Implement processes that improve speed, accuracy, and overall consistent volume.
- Manage scheduling, capacity planning, and workflow to support consistent volume.
Qualifications
- Automotive service management experience in a high-volume dealership.
- Demonstrated success managing large teams and heavy RO traffic.
- Strong understanding of the service KPIs and financial performance.
- Experience with dealership DMS systems and OEM programs.
- Exceptional leadership experience (domestic or import)
- Experience managing 50+ ROs per day or large technician teams.
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
Compensation & Benefits:
- Medical, Dental & Vision Insurance
- 401k
- Life Insurance
- Paid Vacation
- Paid Holidays
- Employee Discounts on products & services
About Ford of Murfreesboro
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Murfreesboro, TN, US