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Service Manager Jobs in Tennessee (NOW HIRING)

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...

Sprouts Farmers Market

Service Manager

Madison, TN · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Mazzella Companies

Service Manager

Knoxville, TN · On-site

As a Service Manager, you will supervise and inspire our team to maintain high service standards and operational excellence. In return, we offer a competitive salary and benefits package ...

Middleman

Service Manager

Nashville, TN · On-site

$65K - $70K/yr

The Role The Service Manager plays a hands-on leadership role in daily operations, service execution, and team support. This position helps maintain service standards, support staff development, and ...

Texas Roadhouse

Service Manager

Murfreesboro, TN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...

Middleman

Service Manager

Nashville, TN · On-site

The Role The Service Manager plays a hands-on leadership role in daily operations, service execution, and team support. This position helps maintain service standards, support staff development, and ...

Lion Real Estate Group

Service Manager

Nashville, TN · On-site

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Bridgestone

Service Manager

Chapel Hill, TN · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...

Future Career Opportunities

Service Manager

Nashville, TN · On-site

$32 - $38/hr

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Sprouts Farmers Market

Service Manager

Madison, TN · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Bridgestone Americas, Inc

Service Manager

Oak Ridge, TN

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Cintas

Service Manager

Chattanooga, TN · On-site

Requisition Number: 224756 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Bridgestone

Service Manager

Oak Ridge, TN · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Midtown, TN · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc

Service Manager

Midtown, TN

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite - onsite Overview The Service Manager is responsible for all ...

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Service Manager information

See Tennessee salary details

$30K

$63.5K

$107.6K

How much do service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service manager in Tennessee is $63,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Tennessee? The most popular types of Service jobs in Tennessee are:
What are popular job titles related to Service Manager jobs in Tennessee? For Service Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Tennessee look for? The top searched job categories for Service Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Service Manager jobs? Cities in Tennessee with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,506 per year, or $30.5 per hour.

Service Manager

System One

Nashville, TN • On-site

$76K - $102K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

Job Title: Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite – onsite

Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration with the Services business unit.

Responsibilities

  • Manage all field labor, materials, profit, loss, project performance, and safety in collaboration with the Services business unit
  • Ensure financial expectations and budgets are met or exceeded, monitor pricing, and review cost data with the Business Unit Manager
  • Maintain and monitor cash position of the business unit
  • Resolve dollar disputes between estimates and actual costs
  • Build and sustain customer relationships to ensure complete satisfaction
  • Manage dispatch procedures and effective communication with field staff resources
  • Oversee all field labor, develop service teams, and define roles and responsibilities
  • Coordinate hiring, performance reviews, salary changes, personnel issues, and talent development with the Business Unit Manager
  • Initiate technician labor productivity improvements and ensure quality standards and project requirements are met
  • Estimate service repair and replacement projects
  • Promote and ensure compliance with Safety and Risk Management protocols, including oversight of contracts, change orders, and insurance
  • Assist with quality control on service jobs and maintain employee morale and retention
  • Maintain inventory and procurement for service vehicles
  • Oversee continuing education programs and onboarding for service personnel
  • Conduct project kick-off meetings and coordinate with subsidiaries and vendors
  • Assist with development of estimation software and technology tools
  • Participate in staff meetings to address management issues and improve training, safety, and productivity
Requirements
  • 5+ years' experience in the service industry
  • Organized and self-motivated with team leadership skills
  • Effective verbal and written communication skills
  • Detail-oriented with the ability to manage multiple ongoing projects in a fast-paced environment
  • Industry knowledge and understanding of competitors
  • Ability to multitask and perform duties outside of scope as needed
  • Working knowledge of Microsoft Word, Excel, and PowerPoint
  • Bachelor's degree in a technical or business discipline (preferred)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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