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Ruby Falls Jobs in Tennessee (NOW HIRING)

Answering guest questions, giving directions, greeting warmly while following Ruby Falls' service guidelines. * Load the tour and operate the elevator, as assigned, between tours. * Effectively ...

Answering guest questions, giving directions, greeting warmly while following Ruby Falls' service guidelines. * Load the tour and operate the elevator, as assigned, between tours. * Effectively ...

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets. Ticket ...

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets. Ticket ...

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets. Ticket ...

Castle Café Team Member

Chattanooga, TN · On-site

$13 - $13.50/hr

Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values. * Must be available to train new team members with the point-of-sale system, opening and ...

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets. Ticket ...

Castle Café Team Member

Chattanooga, TN · On-site

$13 - $13.50/hr

Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values. * Must be available to train new team members with the point-of-sale system, opening and ...

Its trolleylike Incline Railway scales steep Lookout Mountain before reaching Ruby Falls waterfall and Rock City, featuring sweeping views, sandstone formations and gardens. Point Park, also atop ...

Its trolleylike Incline Railway scales steep Lookout Mountain before reaching Ruby Falls waterfall and Rock City, featuring sweeping views, sandstone formations and gardens. Point Park, also atop ...

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Ruby Falls information

What are the typical responsibilities of a tour guide at Ruby Falls, and how do they collaborate with other team members?

As a tour guide at Ruby Falls, your primary responsibility is to lead groups through the underground caverns, providing engaging and informative commentary about the geological formations and history of the site. You'll also ensure guest safety, answer visitor questions, and assist with crowd management. Collaboration is key, as you'll work closely with fellow guides, ticketing staff, and maintenance teams to ensure tours run smoothly and guests have a memorable experience. Flexibility and strong communication skills are important since you may need to adjust to varying group sizes and special events.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, top-tier investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve high levels of responsibility and leadership.

How much do tour guides make at Ruby Falls?

Tour guides at Ruby Falls typically earn an hourly wage that ranges from minimum wage up to around $15-$20 per hour, depending on experience and season. They may also receive tips from visitors, which can significantly increase overall earnings. Compensation can vary based on scheduling, tips, and additional responsibilities such as providing educational information during tours.

What is Ruby Falls?

Ruby Falls is a stunning underground waterfall located inside Lookout Mountain near Chattanooga, Tennessee. It is one of the most popular tourist attractions in the region, known for its unique geological formations and guided tours through the caverns leading to the 145-foot waterfall. Visitors can learn about the history and geology of the cave while experiencing the beauty of the illuminated falls. Ruby Falls offers a variety of tour experiences, making it suitable for families, groups, and adventure seekers.

What is the difference between Ruby Falls vs Tour Guide?

AspectRuby FallsTour Guide
Required CredentialsMinimal; customer service skills often preferredMay require certification or training in guiding or safety procedures
Work EnvironmentUnderground cave tours, indoor settingVarious locations, outdoor and indoor, depending on tours
Employer & Industry UsageTourist attractions, entertainment industryTravel, tourism, and hospitality sectors
Common Search & ComparisonVisitor experience, job responsibilitiesGuiding skills, certification requirements

Ruby Falls is a specific attraction offering underground cave tours, often requiring customer service skills. Tour Guides work across various attractions, sometimes needing certifications. While Ruby Falls guides focus on the cave experience, Tour Guides may operate in diverse settings. Both roles involve engaging visitors, but the scope and environment differ.

What jobs can you do in a forest?

Jobs in a forest include forestry technician, park ranger, wildlife biologist, and conservation worker. These roles often require knowledge of environmental science, outdoor skills, and sometimes certifications in safety or forestry management. They involve activities such as habitat monitoring, trail maintenance, and wildlife protection.

What are the key skills and qualifications needed to thrive as a Tour Guide at Ruby Falls, and why are they important?

To thrive as a Tour Guide at Ruby Falls, you need strong public speaking abilities, customer service skills, and general knowledge of geology and local history, often supported by a high school diploma or equivalent. Familiarity with tour management systems, audio-visual equipment, and safety protocols is typically required. Excellent interpersonal skills, enthusiasm, and adaptability make guides stand out when engaging diverse groups and handling unexpected situations. These skills ensure memorable visitor experiences, safety, and positive representation of the attraction.
What are popular job titles related to Ruby Falls jobs in Tennessee? For Ruby Falls jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Ruby Falls jobs in Tennessee look for? The top searched job categories for Ruby Falls jobs in Tennessee are:
What cities in Tennessee are hiring for Ruby Falls jobs? Cities in Tennessee with the most Ruby Falls job openings:
Infographic showing various Ruby Falls job openings in Tennessee as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution.
Tour Guide Team

Tour Guide Team

Ruby Falls

Chattanooga, TN • On-site

$13/hr

Part-time

Retirement

Posted 27 days ago


Job description

JOB DESCRIPTION

Job Title: Tour Guide Team Member

Type of Position: Part-time Status: Non-Exempt Hours: Varies

Job Summary:

Tour guides are responsible for leading visitors through the cave, providing engaging and informative commentary about its features and history. The position includes ensuring the safety and comfort of guests and delivering excellent customer service. Strong communication skills and the ability to handle diverse groups are essential.

Benefits:

  • 401(k) plan
  • EAP
  • Birthday Pay
  • Scholarship Opportunities
  • Free Admission to Local Attractions
  • Flexible Scheduling
  • Team Member Events
  • Free Wellness Screenings

Responsibilities and Duties:

  • Speak in front of at least 40 guests and effectively deliver messages through verbal and non-verbal methods.
  • Effectively communicate with people of all backgrounds and ages.
  • Give 60-80 minutes tours following established procedures.
  • Answering guest questions, giving directions, greeting warmly while following Ruby Falls' service guidelines.
  • Load the tour and operate the elevator, as assigned, between tours.
  • Effectively communicate with Admissions team, maintenance, and management regarding areas of concern.
  • Be aware of emergency procedures and respond appropriately in the event of an incident/accident.
  • Help maintain cleanliness of facilities.
  • Remain upbeat and positive.
  • Provide friendly customer service which meets the company's expectations.
  • Conduct restroom and café checks as needed.
  • Other assignments assigned as needed.

Physical Requirements:

  • Walk up to 5 miles.
  • Ability to use hands and fingers to press, grab.
  • Physical ability to navigate and lead tours through cave environment.
  • Stand (up to 5 hours).
  • Lift/Carry up to 40 pounds.

Educational and Other Requirements:

  • Previous experience in customer-facing role is preferred but not required.
  • Must be at least 16 years old.
  • Must be available to work weekends and holidays.
  • Must be able to speak and communicate effectively with customers and coworkers.
  • Willingness to learn about cave geology, history, and safety procedures.
  • Ability to read, interpret, and respond to necessary documents.
  • Ability to work with minimum amount of supervision.