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Ruby Falls Jobs in Tennessee (NOW HIRING)

Ruby Falls

Outside Services Team

Chattanooga, TN · On-site

$13/hr

The outside services team, delivers friendly Ruby Falls hospitality by immediately greeting guests as they arrive on property, directs traffic efficiently, assists guests as they park and exit ...

Ruby Falls

Outside Services Team

Chattanooga, TN · On-site

$13/hr

The outside services team, delivers friendly Ruby Falls hospitality by immediately greeting guests as they arrive on property, directs traffic efficiently, assists guests as they park and exit ...

Ruby Falls

Retail Team Member

Chattanooga, TN · On-site

$13/hr

Members of the retail team deliver warm Ruby Falls hospitality by expertly assisting guests with purchases, locating merchandise, maintaining organization and cleanliness of designated areas. In ...

Ruby Falls

Retail Team Member

Chattanooga, TN · On-site

$13/hr

Members of the retail team deliver warm Ruby Falls hospitality by expertly assisting guests with purchases, locating merchandise, maintaining organization and cleanliness of designated areas. In ...

Ruby Falls

Tour Guide Team

Chattanooga, TN · On-site

$13/hr

Answering guest questions, giving directions, greeting warmly while following Ruby Falls' service guidelines. Load the tour and operate the elevator, as assigned, between tours. Effectively ...

Ruby Falls

Tour Guide Team

Chattanooga, TN · On-site

$13/hr

Answering guest questions, giving directions, greeting warmly while following Ruby Falls' service guidelines. * Load the tour and operate the elevator, as assigned, between tours. * Effectively ...

Ruby Falls

Full-Time Ticket Lobby Host

Chattanooga, TN · On-site

$13 - $15/hr

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets. Ticket ...

Ruby Falls

Full-Time Ticket Lobby Host

Chattanooga, TN · On-site

$13 - $15/hr

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets. Ticket ...

Ruby Falls

Castle Café Team Member

Chattanooga, TN · On-site

$13 - $13.50/hr

Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values.Must be available to train new team members with the point-of-sale system, opening and ...

Ruby Falls

Castle Café Team Member

Chattanooga, TN · On-site

$13 - $13.50/hr

Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values. * Must be available to train new team members with the point-of-sale system, opening and ...

Envision

Emergency Medicine Physician

Chattanooga, TN · On-site

Its trolleylike Incline Railway scales steep Lookout Mountain before reaching Ruby Falls waterfall and Rock City, featuring sweeping views, sandstone formations and gardens. Point Park, also atop ...

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Ruby Falls information

What is Ruby Falls?

Ruby Falls is a stunning underground waterfall located inside Lookout Mountain near Chattanooga, Tennessee. It is one of the most popular tourist attractions in the region, known for its unique geological formations and guided tours through the caverns leading to the 145-foot waterfall. Visitors can learn about the history and geology of the cave while experiencing the beauty of the illuminated falls. Ruby Falls offers a variety of tour experiences, making it suitable for families, groups, and adventure seekers.

What are the typical responsibilities of a tour guide at Ruby Falls, and how do they collaborate with other team members?

As a tour guide at Ruby Falls, your primary responsibility is to lead groups through the underground caverns, providing engaging and informative commentary about the geological formations and history of the site. You'll also ensure guest safety, answer visitor questions, and assist with crowd management. Collaboration is key, as you'll work closely with fellow guides, ticketing staff, and maintenance teams to ensure tours run smoothly and guests have a memorable experience. Flexibility and strong communication skills are important since you may need to adjust to varying group sizes and special events.

What are the key skills and qualifications needed to thrive as a tour guide at Ruby Falls, and why are they important?

To thrive as a Tour Guide at Ruby Falls, you need strong public speaking abilities, customer service skills, and general knowledge of geology and local history, often supported by a high school diploma or equivalent. Familiarity with tour management systems, audio-visual equipment, and safety protocols is typically required. Excellent interpersonal skills, enthusiasm, and adaptability make guides stand out when engaging diverse groups and handling unexpected situations. These skills ensure memorable visitor experiences, safety, and positive representation of the attraction.

What is the difference between Ruby Falls vs Tour Guide?

AspectRuby FallsTour Guide
Required CredentialsMinimal; customer service skills often preferredMay require certification or training in guiding or safety procedures
Work EnvironmentUnderground cave tours, indoor settingVarious locations, outdoor and indoor, depending on tours
Employer & Industry UsageTourist attractions, entertainment industryTravel, tourism, and hospitality sectors
Common Search & ComparisonVisitor experience, job responsibilitiesGuiding skills, certification requirements

Ruby Falls is a specific attraction offering underground cave tours, often requiring customer service skills. Tour Guides work across various attractions, sometimes needing certifications. While Ruby Falls guides focus on the cave experience, Tour Guides may operate in diverse settings. Both roles involve engaging visitors, but the scope and environment differ.

What are popular job titles related to Ruby Falls jobs in Tennessee?

For Ruby Falls jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ruby Falls jobs in Tennessee look for?

The top searched job categories for Ruby Falls jobs in Tennessee are:

What cities in Tennessee are hiring for Ruby Falls jobs?

Cities in Tennessee with the most Ruby Falls job openings:

Ruby Falls jobs near you
Infographic showing various Ruby Falls job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Outside Services Team

Ruby Falls

Chattanooga, TN • On-site

$13/hr

Full-time

Retirement

Posted 6 days ago

Job description

Job Summary:The outside services team, delivers friendly Ruby Falls hospitality by immediately greeting guests as they arrive on property, directs traffic efficiently, assists guests as they park and exit parking lots. Team members keep parking grounds clean, offer directional assistance and enthusiastically answer guest questions about Ruby Falls, available tours, ticket options, food services, and the Chattanooga area. The outside services team create a strong presence to deter unlawful activity in a professional manner and adhere to established safety procedures and business policies.Benefits:401(k) planEAPBirthday PayScholarship OpportunitiesFree Admission to Local AttractionsFlexible SchedulingTeam Member EventsFree Wellness ScreeningsResponsibilities and Duties: Assist with traffic flow of parking lots and surrounding areas.Being watchful of Ruby Falls grounds to help deter criminal activity.Provide friendly customer service which meets the company's expectations.Motion vehicles into the parking lot using arm signals as soon as in sight.Immediately acknowledge and greet guests with verbal interaction.Offer enthusiastic descriptions of services offered at Ruby Falls and other attractions.Provide directional information.Assist large vehicles such as buses, RV's, delivery trucks.Remain visible to oncoming traffic and guests.Direct vehicles to the next available spot.Assist guests back out of parking space, as needed.Escort guests to vehicles with umbrella, if needed.Be aware and ready to assist guests who need additional services.Verbally communicate with other team members via radio.Respond to parking lot emergencies and use best judgement to respond to each situation safely and effectively.Secure the building at night time by locking select areas.Empty trash cans and take trash bags to dumpster, if shift requires.Maintain cleanliness of all parking lots and other areas.Keep traffic moving though parking lot."Thank" each guest leaving Ruby Falls.Other duties as assigned.Physical Requirements: Stand (up to 8 hours; Some shifts require you to stand in one spot for majority of shift).Lift and carry up to 50 pounds.Walk up to 2 miles each day.Ability to lift, grab, press, and push to perform essential duties.Push up to 100 pounds using a garbage tilt truck.Must be able to work in all but the most inclement weather.Educational and Other Requirements: Must be available to work weekends and holidays.Must have valid driver's licenses with acceptable MVR to drive the company vehicle (18 or older).Ability to read, interpret, and respond to necessary documents.Ability to speak effectively with customers.Ability to work with minimum amount of supervision.