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Manager Knowledge Management Jobs (NOW HIRING)

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and workflow, and educates front-end users on the use of the Knowledge Management System * Integrates ...

Markon

Knowledge Manager

Annapolis Junction, MD

$120K - $140K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and workflow, and educates front-end users on the use of the Knowledge Management System * Integrates ...

Leidos

Knowledge Manager, Journeyman

Odenton, MD · On-site

As part of the Knowledge Management Working Group (KMWG), individuals will champion organizational learning and decision support through structured knowledge processes, policies, and collaboration ...

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Manager Knowledge Management information

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$27.5K

$81.7K

$137.5K

How much do manager knowledge management jobs pay per year?

As of Aug 4, 2026, the average yearly pay for manager knowledge management in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What does a manager knowledge management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.
More about Manager Knowledge Management jobs
What cities are hiring for Manager Knowledge Management jobs? Cities with the most Manager Knowledge Management job openings:
What are the most commonly searched types of Knowledge Management jobs? The most popular types of Knowledge Management jobs are:
What states have the most Manager Knowledge Management jobs? States with the most job openings for Manager Knowledge Management jobs include:
What job categories do people searching Manager Knowledge Management jobs look for? The top searched job categories for Manager Knowledge Management jobs are:
Manager Knowledge Management jobs near you
Infographic showing various Manager Knowledge Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Manager, Knowledge Management

Global Credit Union

Glendale, AZ • On-site

$90K - $152K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
Reports to: Manager, RFS Training and Communications
Functions Supervised: Development, governance, maintenance, and lifecycle management of Retail Financial Services (RFS) policy and procedural documentation and communications.
Primary Functions: Directs and manages the research, development, governance, and communication of operational knowledge content across Member Service Center (MSC), Branch Administration, and RFS business lines. Provides leadership for large-scale, cross-functional initiatives requiring knowledge content development and change enablement support. Serves as system owner and administrator for the RFS Knowledge Center and RFS Chatbot.
Duties and Responsibilities:
  1. Champion a user-centric approach to knowledge content design, ensuring content is intuitive, searchable, and aligned to how employees actually work.
  2. Lead, coach, and develop a team of technical writers to meet established standards for quality, consistency, and continuous improvement.
  3. Lead the development and execution of timebound RFS employee communications, ensuring clarity, accuracy, and alignment with organizational priorities.
  4. Maintain comprehensive and current expertise in credit union products, services, pricing, sales practices, and operational processes to inform high-quality, accurate documentation. This will require regular, onsite observation in branch and the Member Service Center.
  5. Provide leadership and oversight for the documentation and communication strategy supporting new product and service launches, ensuring cross-functional alignment and holistic process integration.
  6. Establish and govern review cycles for all RFS documented content to ensure ongoing accuracy, relevance, and adherence to current practices. Use data and insights to continuously improve knowledge quality, accessibility, and impact.
  7. Partner with other RFS Training leaders to align documentation and job aids with current training strategies, driving operational effectiveness and employee performance.
  8. Provide critical feedback to operational and retail leaders and subject matter experts to support the creation and refinement of business process documentation.
  9. Partner with IT and Digital teams to integrate KM capabilities into employee-facing systems and workflows.
  10. Partner with Compliance, legal, and Risk teams as needed to ensure all published knowledge content meets regulatory requirements.
  11. Manage and prioritize multiple concurrent initiatives and projects, ensuring timely delivery and alignment with organizational objectives.
  12. Perform other duties as assigned, consistent with the scope and responsibilities of the role.

Qualifications
Education: Bachelor in Business Administration, Information Management, Communications, or Organizational Development. Formal training or certifications preferred in one or more of the following areas: Information Mapping (IMP); Knowledge Management (e.g., KM certification, CKM); Process improvement methodologies (Lean, Six Sigma); Change management (Prosci, ADKAR, or similar); or Content strategy, UX writing, or human-centered design.
Creditable Experience in Lieu of Education: 4+ years of experience in Knowledge management, Operations, Process Improvement, or related discipline, preferably within financial services.
Experience/Skills: At least four years of experience with progressively increasing responsibility in financial institution operations preferred, or commensurate experience with policy/procedure development and administration. Profiency in Microsoft SharePoint, Word, Teams, and CoPilot. Excellent verbal and written communication skills. Experience with process mapping or information mapping preferred. Successful achievement of certification in information mapping required within six months in the role. Strong organizational skills with strict attention to details and timeframes required. Able to work independently, handle a variety of tasks, and self-proof work. Branch, Member Service Center, or RFS Operations experience highly desired.
Tenure: Not Applicable
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 07
$90,389 - $152,718 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

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