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Manager Knowledge Management Jobs in California (NOW HIRING)

Abbott

Knowledge Manager

Alameda, CA · On-site

It focuses on hands-on content management, knowledge base optimization, reporting, and ongoing analysis, with an emphasis on Salesforce Knowledge and AI-enabled tools. Required Experience * Minimum 3 ...

Ōura

Director, Knowledge Management

San Francisco, CA · On-site +1

As the Director of Knowledge Management , you will own Oura's enterprise knowledge strategy and serve as the Directly Responsible Individual (DRI) for our transition to governed, durable knowledge ...

Macrae Inc.

Knowledge Manager

San Francisco, CA · On-site

Knowledge Manager Location: Palo Alto, California; San Francisco, California; Bay Area California ... Market Intelligence & Data Management * Research market trends, candidates, and law firms using ...

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All JobsKnowledge Management JobsManager Knowledge Management JobsManager Knowledge Management Jobs in California

Manager Knowledge Management information

See California salary details

$27.1K

$80.6K

$135.7K

How much do manager knowledge management jobs pay per year?

As of Jul 14, 2026, the average yearly pay for manager knowledge management in California is $80,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $115,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What are the key skills and qualifications needed to thrive as a Manager Knowledge Management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What does a Manager of Knowledge Management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a Manager Knowledge Management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.
What are the most commonly searched types of Knowledge Management jobs in California? The most popular types of Knowledge Management jobs in California are:
What are popular job titles related to Manager Knowledge Management jobs in California? For Manager Knowledge Management jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager Knowledge Management jobs in California look for? The top searched job categories for Manager Knowledge Management jobs in California are:
Manager Knowledge Management jobs near you
Infographic showing various Manager Knowledge Management job openings in California as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,607 per year, or $38.8 per hour.
Knowledge Manager

Knowledge Manager

Abbott

Alameda, CA • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

157th of 527 rated manufacturers

Job description

Title: Knowledge Manager
Location: Alameda, CA
Duration: 12 Months
100% Onsite
Summary
This role supports the execution of global knowledge management initiatives for customer service. It focuses on hands-on content management, knowledge base optimization, reporting, and ongoing analysis, with an emphasis on Salesforce Knowledge and AI-enabled tools.
Required Experience
  • Minimum 3 years in knowledge management, content management, or a related field.
  • Experience supporting or maintaining a knowledge management system or database.
  • Strong experience with Salesforce Knowledge is required.
  • Experience working with AI tools in knowledge management environments.
  • Background in customer service or support organizations.

Key Skills
  • Content organization and lifecycle management.
  • Knowledge base maintenance and taxonomy management.
  • Strong communication and coordination skills.
  • Reporting, analytics, and data interpretation.
  • Managing translation and localization of content.

Education
  • Bachelor's degree required.

Role Responsibilities
Knowledge Management and Content Operations
  • Support the full lifecycle of knowledge content, including creation, editing, review, publishing, and archiving.
  • Identify and resolve content gaps, inconsistencies, and inaccuracies.
  • Maintain and apply standards for content structure, taxonomy, and tagging.
  • Ensure consistency of knowledge content across regions.
  • Assist with localization and translation workflows.

Salesforce Knowledge and AI Support
  • Support ongoing enhancements to Salesforce Knowledge, including Einstein features.
  • Use AI tools to improve content quality, searchability, and recommendations.
  • Maintain and organize the knowledge database to ensure usability and accuracy.

Process Execution and Coordination
  • Execute established content governance processes and workflows.
  • Track timelines for content updates and coordinate with regional contributors.
  • Support stakeholder collaboration by facilitating content updates and feedback loops.
  • Assist in training users on knowledge creation and management tools.

Reporting and Analysis
  • Generate reports on content performance, usage, and effectiveness.
  • Track key metrics such as article utilization and content health.
  • Analyze data to identify trends, gaps, and improvement opportunities.
  • Support continuous improvement of knowledge management practices.

Daily Activities
  • Create and update knowledge content for global customer service teams.
  • Monitor and report on content performance metrics.
  • Collect and incorporate feedback from support agents.
  • Maintain organization and quality of the knowledge base.
  • Analyze AI performance, optimize source content.
  • Complete various efforts assigned from KM projects.

Success Metrics
  • Accuracy, quality, and timeliness of content updates.
  • Knowledge article usage and effectiveness.
  • Improvements in content organization and accessibility.
  • Quality and usefulness of reporting and analysis.
  • Significant contribution to ongoing KM improvement projects.

Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
  • 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
  • Published on 10 Jul 2026, 8:45 PM

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