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Knowledge Management Jobs (NOW HIRING)

Knowledge Management

Reston, VA

$43K - $50K/yr

Morfologica, Inc. is seeking several Knowledge Management Experts who are willing to support established teams of software engineers at various Federal Facilities throughout Northern Virginia.

Knowledge Manager

Hampton, VA · On-site

$66K - $106K/yr

Develop and implement knowledge management strategies to ensure the efficient organization, storage, and retrieval of mission-critical information. * Manage and maintain knowledge repositories ...

Knowledge Management Strategy - Develop, implement, and maintain enterprise knowledge management solutions that support information sharing, collaboration, and mission execution across all GBR sites.

Knowledge Manager

Colorado Springs, CO · On-site

$92K - $166K/yr

Knowledge Management Strategy - Develop, implement, and maintain enterprise knowledge management solutions that support information sharing, collaboration, and mission execution across all GBR sites.

Experience supporting information or knowledge management functions * Experience working with databases or content management systems * Ability to support analytic workflows and information sharing ...

Working with management and internal teams to successfully navigate knowledge management initiatives and information sharing protocols. * Documenting and updating required knowledge management ...

This person should be a seasoned, self-motivated, professional with at least 5 years of experience providing mission impact through knowledge management tools and concepts. A skilled knowledge ...

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Knowledge Management information

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$29K

$48.4K

$69.5K

How much do knowledge management jobs pay per year?

As of Jun 30, 2026, the average yearly pay for knowledge management in the United States is $48,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $48,500.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles often require skills in database management, cybersecurity, and enterprise systems, with job growth expected to continue as organizations prioritize digital transformation.

What are the key skills and qualifications needed to thrive in the Knowledge Management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

What are the typical daily responsibilities of a Knowledge Management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What is a Knowledge Management job?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems and content management can earn higher salaries, often exceeding $120,000 annually.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing strategies for knowledge sharing.

What are examples of knowledge jobs?

Knowledge jobs include roles such as knowledge managers, information analysts, technical writers, and librarians, which involve managing, organizing, and sharing information within organizations. These positions often require strong research skills, familiarity with knowledge management tools, and the ability to facilitate information flow and collaboration.
More about Knowledge Management jobs
What cities are hiring for Knowledge Management jobs? Cities with the most Knowledge Management job openings:
What are the most commonly searched types of Knowledge Management jobs? The most popular types of Knowledge Management jobs are:
What states have the most Knowledge Management jobs? States with the most job openings for Knowledge Management jobs include:
Infographic showing various Knowledge Management job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,396 per year, or $23.3 per hour.
Knowledge Management Advisor

Knowledge Management Advisor

Gainwell Technologies LLC

Austin, TX • On-site

$80K - $115K/yr

Other

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

115th of 202 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Serve as a strategic advisor and lead practitioner for Knowledge Management (KM) across CX operations to ensure accurate, accessible, and performance driving knowledge is available when and where it is needed. Own and drive the end-to-end knowledge lifecycle-including content strategy, governance, standards, platform optimization, and adoption-without direct people management responsibility.
In this role, you will lead through influence, partnering with knowledge contributors, platform specialists, and operational stakeholders to ensure knowledge articles are accurate, current, easy to find, and aligned to frontline workflows. You will define enterprise KM standards, establish clear roles and accountability for content ownership, and ensure consistent application across accounts through governance models, advisory support, and oversight.
You will partner closely with CX leaders, Product Experience Owners (PXOs), Training, Adoption & Change, and Technology teams to ensure knowledge supports onboarding, daily operations, performance management, and continuous improvement. This role is accountable for ensuring knowledge is not just documented, but actively used, trusted, and embedded in operations.
Your role in our mission
  • Define and execute a knowledge management strategy aligned to operational and performance outcomes.
  • Strong understanding of knowledge lifecycle management, including creation, review, approval, publishing and retirement.
  • Establish governance models, standards, and accountability for knowledge ownership.
  • Balance enterprise standardization with account-specific operational needs.
  • Define and track knowledge management success metrics (e.g., search effectiveness, usage, content health).
  • Focus onprocess improvement to reducing time-to-competency, error rates and operational risk.
  • Lead and drive informed decisions in environments with ambiguity or evolving assumptions, ensuring clarity, governance, and risk mitigation are maintained.
  • Lead, coach, and develop knowledge content and platform teams through partnership.
  • Partner with CX leaders, PXOs, Training, Adoption & Change, and Technology teams.
  • Strong communication and presentation skills to influence leaders and decisions as well as drive alignment across stakeholders.
  • Drive alignment and accountability across matrixed organizations.
  • Operate in an agile, cross-functional environment.

What we're looking for
  • Bachelor's degree in business, communications, knowledge management, or a related field preferred.
  • Knowledge Management certification preferred.
  • 7+ years of experience in knowledge management, learning, operations, or content governance.
  • Demonstrated experience leading KM programs, teams, or enterprise content initiatives.
  • Experience with enterprise knowledge management systems (e.g., Bloomfire, KMS Lighthouse, or similar platforms).
  • Strong experience working in operational or contact center environments preferred.

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 25% of the time.

The deadline to submit applications for this posting is June 29, 2026.
The pay range for this position is $80,600.00 - $115,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US