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Knowledge Management Jobs (NOW HIRING)

Ōura

Director, Knowledge Management

San Francisco, CA · On-site +1

As the Director of Knowledge Management , you will own Oura's enterprise knowledge strategy and serve as the Directly Responsible Individual (DRI) for our transition to governed, durable knowledge ...

TRG

Knowledge Management Specialist

Plano, TX · On-site

Knowledge Management, Governance and Content Quality * Develop and maintain knowledge management practices that support business needs, improve the employee user experience, and align with enterprise ...

Lukos

Knowledge Management Analyst

Doral, FL · On-site

Knowledge Management Analyst Job Summary: Knowledge Management Analyst role is defined as a conscious, consistent, strategy implemented function to gather, store and retrieve knowledge and then help ...

Jobtailor

Knowledge Management Analyst

California, MO · On-site

$85 - $125/hr

Own and manage the end-to-end content lifecycle, including knowledge intake, structuring, updating, and publishing * Build and maintain a centralized knowledge repository for GVA tools, frameworks ...

Vedder Price

Knowledge Management Attorney

Chicago, IL · On-site

$150K - $225K/yr

The Knowledge Management Attorney ("KM Attorney") will work with Firm leadership, attorneys, and other Firm personnel to identify, create, and introduce innovative, data-driven knowledge management ...

New

GDIT

Knowledge Manager - Top Secret

Washington, DC · On-site +1

$111K - $150K/yr

Skills: Collaboration, Continuous Improvement, Knowledge Management Certifications: None Experience: 6 + years of related experience US Citizenship Required: Yes Knowledge Manager Seize your ...

K2 Group, Inc.

Knowledge Manager

Bexar, TX · On-site

Develop and maintain a centralized Knowledge Management framework tailored for military installation and emergency management. * Design, build, and maintain unclassified and classified collaboration ...

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Knowledge Management information

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How much do knowledge management jobs pay per year?

As of Aug 10, 2026, the average yearly pay for knowledge management in the United States is $48,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $48,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

What does a knowledge management do?

A knowledge management professional is responsible for capturing, organizing, and maintaining an organization's information and expertise to improve efficiency and decision-making. They often use tools like knowledge bases, databases, and content management systems, and may develop strategies for knowledge sharing and retention within the organization.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing knowledge-sharing strategies.
More about Knowledge Management jobs
What cities are hiring for Knowledge Management jobs? Cities with the most Knowledge Management job openings:
What are the most commonly searched types of Knowledge Management jobs? The most popular types of Knowledge Management jobs are:
What states have the most Knowledge Management jobs? States with the most job openings for Knowledge Management jobs include:
What job categories do people searching Knowledge Management jobs look for? The top searched job categories for Knowledge Management jobs are:
Knowledge Management jobs near you
Infographic showing various Knowledge Management job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,396 per year, or $23.3 per hour.

Manager, Knowledge Management

Global Credit Union

Anchorage, AK • On-site

$90K - $152K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
Reports to: Manager, RFS Training and Communications
Functions Supervised: Development, governance, maintenance, and lifecycle management of Retail Financial Services (RFS) policy and procedural documentation and communications.
Primary Functions: Directs and manages the research, development, governance, and communication of operational knowledge content across Member Service Center (MSC), Branch Administration, and RFS business lines. Provides leadership for large-scale, cross-functional initiatives requiring knowledge content development and change enablement support. Serves as system owner and administrator for the RFS Knowledge Center and RFS Chatbot.
Duties and Responsibilities:
  1. Champion a user-centric approach to knowledge content design, ensuring content is intuitive, searchable, and aligned to how employees actually work.
  2. Lead, coach, and develop a team of technical writers to meet established standards for quality, consistency, and continuous improvement.
  3. Lead the development and execution of timebound RFS employee communications, ensuring clarity, accuracy, and alignment with organizational priorities.
  4. Maintain comprehensive and current expertise in credit union products, services, pricing, sales practices, and operational processes to inform high-quality, accurate documentation. This will require regular, onsite observation in branch and the Member Service Center.
  5. Provide leadership and oversight for the documentation and communication strategy supporting new product and service launches, ensuring cross-functional alignment and holistic process integration.
  6. Establish and govern review cycles for all RFS documented content to ensure ongoing accuracy, relevance, and adherence to current practices. Use data and insights to continuously improve knowledge quality, accessibility, and impact.
  7. Partner with other RFS Training leaders to align documentation and job aids with current training strategies, driving operational effectiveness and employee performance.
  8. Provide critical feedback to operational and retail leaders and subject matter experts to support the creation and refinement of business process documentation.
  9. Partner with IT and Digital teams to integrate KM capabilities into employee-facing systems and workflows.
  10. Partner with Compliance, legal, and Risk teams as needed to ensure all published knowledge content meets regulatory requirements.
  11. Manage and prioritize multiple concurrent initiatives and projects, ensuring timely delivery and alignment with organizational objectives.
  12. Perform other duties as assigned, consistent with the scope and responsibilities of the role.

Qualifications
Education: Bachelor in Business Administration, Information Management, Communications, or Organizational Development. Formal training or certifications preferred in one or more of the following areas: Information Mapping (IMP); Knowledge Management (e.g., KM certification, CKM); Process improvement methodologies (Lean, Six Sigma); Change management (Prosci, ADKAR, or similar); or Content strategy, UX writing, or human-centered design.
Creditable Experience in Lieu of Education: 4+ years of experience in Knowledge management, Operations, Process Improvement, or related discipline, preferably within financial services.
Experience/Skills: At least four years of experience with progressively increasing responsibility in financial institution operations preferred, or commensurate experience with policy/procedure development and administration. Profiency in Microsoft SharePoint, Word, Teams, and CoPilot. Excellent verbal and written communication skills. Experience with process mapping or information mapping preferred. Successful achievement of certification in information mapping required within six months in the role. Strong organizational skills with strict attention to details and timeframes required. Able to work independently, handle a variety of tasks, and self-proof work. Branch, Member Service Center, or RFS Operations experience highly desired.
Tenure: Not Applicable
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 07
$90,389 - $152,718 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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