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Knowledge Management Jobs in Colorado (NOW HIRING)

EverDriven

Knowledge Management Specialist

Denver, CO · Hybrid

$60K - $70K/yr

We are seeking a highly organized and detail-oriented Knowledge Management Specialist / SOP Creation Specialist to join our Operations team. This role will be responsible for supporting the ...

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Knowledge Management information

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

What does a knowledge management do?

A knowledge management professional is responsible for capturing, organizing, and maintaining an organization's information and expertise to improve efficiency and decision-making. They often use tools like knowledge bases, databases, and content management systems, and may develop strategies for knowledge sharing and retention within the organization.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing knowledge-sharing strategies.
What are the most commonly searched types of Knowledge Management jobs in Colorado? The most popular types of Knowledge Management jobs in Colorado are:
What are popular job titles related to Knowledge Management jobs in Colorado? For Knowledge Management jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Knowledge Management jobs in Colorado look for? The top searched job categories for Knowledge Management jobs in Colorado are:
What cities in Colorado are hiring for Knowledge Management jobs? Cities in Colorado with the most Knowledge Management job openings:
Knowledge Management jobs near you
Infographic showing various Knowledge Management job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Knowledge Management Specialist

EverDriven

Greenwood Village, CO • Hybrid

$60K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Position Summary:

We are seeking a highly organized and detail-oriented Knowledge Management Specialist / SOP Creation Specialist to join our Operations team. This role will be responsible for supporting the development, documentation, and maintenance of Standard Operating Procedures (SOPs) as well as ownership of the operations knowledge base platform to enable consistent execution of business processes across the organization. The ideal candidate is a motivated self-starter with strong writing skills, a keen eye for detail, and an interest in operational excellence.

Salary Range: $60,000-$70,000/year, based on experience + bonus potential 
Location - Greenwood Village, CO. 4 days in office, 1 day remote

Responsibilities:

  • SOP Development & Maintenance: Ownership over drafting, formatting, and updating SOPs to ensure clarity, accuracy, and accessibility.
  • Playbook Creation & Maintenance: Support operations leaders in creating and maintaining role-specific playbooks.  
  • Process Documentation: Collaborate with the Business Process Improvement team to capture workflows and translate them into structured documentation and process maps.
  • Governance & Version Control: Maintain version history, approval records, and ensure alignment with compliance and internal standards.
  • Knowledge Management: Contribute to building and organizing a centralized repository for SOPs and related operational documents.
  • Cross-Functional Collaboration: Partner with teams across Operations, Sales, Customer Success, and other departments to ensure procedures reflect best practices.
  • Continuous Improvement: Gather user feedback and recommend enhancements to the Business process Improvement team to streamline and optimize documented processes.

Requirements:

  • Education & Experience - Bachelor's degree in Business Administration, Communications, Operations Management, or related field (or equivalent experience), plus 1-2 years in operations, documentation, or knowledge management.
  • Documentation Expertise - Demonstrated ability to develop and maintain SOPs, playbooks, process maps, and other structured documentation.
  • Tools & Systems - Proficiency with Microsoft Office, Google Workspace, and process mapping tools (e.g., Lucidchart, Visio, Miro); familiarity with project management platforms (e.g., Asana, Jira, Monday.com, Smartsheet).
  • Communication Skills - Proven ability to simplify complex processes through clear written and verbal communication, following style guides or templates.
  • Organization & Prioritization - Strong organizational skills with the ability to manage multiple projects in a fast-paced environment while maintaining attention to detail.

Preferred Qualifications:

  • Familiarity with knowledge management platforms or content management systems.
  • Understanding of SOP frameworks, documentation standards, or compliance-driven documentation requirements.
  • Experience supporting process improvement initiatives or contributing to operational efficiency projects.
  • Familiarity with taxonomy design and content tagging to improve searchability.
  • Experience applying version control and governance frameworks (e.g., maintaining approval workflows, audit trails).

Success Measures:

  • SOPs are developed and maintained in alignment with organizational standards.
  • Processes are documented in a clear, consistent, and accessible format.
  • Cross-functional stakeholders report improved efficiency and consistency in execution.
  • The role contributes to building a culture of operational discipline and continuous improvement.
Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Hybrid 

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