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Remote Knowledge Management Jobs (NOW HIRING)

G-TECH Services

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Knowledge Manager

Chandler, AZ · Remote

$40 - $45/hr

PSC), version control standards and change management for all knowledge content * Implement quality ... remote work options, growth opportunities, 401K and competitive pay. Apply today! G-Tech is an ...

Optimal Inc.

Knowledge Architect

Chandler, AZ · On-site +1

We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge ... Project Management Office Location: Chandler, AZ - Position can be 100% remote for the right ...

New

SAIC

Knowledge Management Web Developer

Rock Island, IL · On-site +1

$80K - $120K/yr

Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a qualified Knowledge Management Web Developer to join their team in Rock Island, IL . The Knowledge Management Web Developer ...

SAIC

Knowledge Management Web Developer

Rock Island, IL · On-site +1

$80K - $120K/yr

Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a qualified Knowledge Management Web Developer to join their team in Rock Island, IL . The Knowledge Management Web Developer ...

Worldly

Knowledge Manager

Concord, CA · Remote

$70K - $80K/yr

United States - Remote Reports To: Senior Director, Learning & Training About Worldly Worldly is ... Define and execute knowledge management strategy aligned with business goals and customer ...

Worldly

Knowledge Manager

$70K - $80K/yr

United States - Remote Reports To: Senior Director, Learning & Training About Worldly Worldly is ... Define and execute knowledge management strategy aligned with business goals and customer ...

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$28K

$61.4K

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How much do remote knowledge management jobs pay per year?

As of Jun 5, 2026, the average yearly pay for remote knowledge management in the United States is $61,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a Remote Knowledge Management job?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Knowledge Management position, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in a remote knowledge management role?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

More about Remote Knowledge Management jobs
What cities are hiring for Remote Knowledge Management jobs? Cities with the most Remote Knowledge Management job openings:
What are the most commonly searched types of Knowledge Management jobs? The most popular types of Knowledge Management jobs are:
What states have the most Remote Knowledge Management jobs? States with the most job openings for Remote Knowledge Management jobs include:
What job categories do people searching Remote Knowledge Management jobs look for? The top searched job categories for Remote Knowledge Management jobs are:
Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,425 per year, or $29.5 per hour.
Knowledge Management Advisor

Knowledge Management Advisor

Gainwell Technologies LLC

Houston, TX • On-site, Remote

$84K - $121K/yr

Other

Medical, Life, Retirement, PTO

Posted yesterday

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

106th of 186 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Serve as a strategic advisor and lead practitioner for Knowledge Management (KM) across CX operations to ensure accurate, accessible, and performance driving knowledge is available when and where it is needed. Own and drive the end-to-end knowledge lifecycle-including content strategy, governance, standards, platform optimization, and adoption-without direct people management responsibility.
In this role, you will lead through influence, partnering with knowledge contributors, platform specialists, and operational stakeholders to ensure knowledge articles are accurate, current, easy to find, and aligned to frontline workflows. You will define enterprise KM standards, establish clear roles and accountability for content ownership, and ensure consistent application across accounts through governance models, advisory support, and oversight.
You will partner closely with CX leaders, Product Experience Owners (PXOs), Training, Adoption & Change, and Technology teams to ensure knowledge supports onboarding, daily operations, performance management, and continuous improvement. This role is accountable for ensuring knowledge is not just documented, but actively used, trusted, and embedded in operations.
Your role in our mission
  • Define and execute a knowledge management strategy aligned to operational and performance outcomes.
  • Strong understanding of knowledge lifecycle management, including creation, review, approval, publishing and retirement.
  • Establish governance models, standards, and accountability for knowledge ownership.
  • Balance enterprise standardization with account-specific operational needs.
  • Define and track knowledge management success metrics (e.g., search effectiveness, usage, content health).
  • Focus onprocess improvement to reducing time-to-competency, error rates and operational risk.
  • Lead and drive informed decisions in environments with ambiguity or evolving assumptions, ensuring clarity, governance, and risk mitigation are maintained.
  • Lead, coach, and develop knowledge content and platform teams through partnership.
  • Partner with CX leaders, PXOs, Training, Adoption & Change, and Technology teams.
  • Strong communication and presentation skills to influence leaders and decisions as well as drive alignment across stakeholders.
  • Drive alignment and accountability across matrixed organizations.
  • Operate in an agile, cross-functional environment.

What we're looking for
  • Bachelor's degree in business, communications, knowledge management, or a related field preferred.
  • Knowledge Management certification preferred.
  • 7+ years of experience in knowledge management, learning, operations, or content governance.
  • Demonstrated experience leading KM programs, teams, or enterprise content initiatives.
  • Experience with enterprise knowledge management systems (e.g., Bloomfire, KMS Lighthouse, or similar platforms).
  • Strong experience working in operational or contact center environments preferred.

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 25% of the time.

This posting is intended for pipelining. We will accept applications on an ongoing basis.
The pay range for this position is $84,800.00 - $121,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

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About Gainwell Technologies

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With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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