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Remote Knowledge Management Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

This position is remote; however, due to specific position requirements, the employer cannot hire ... Knowledge Management Help maintain, review, and improve Help Center documentation to ensure ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$27/hr

This position is remote; however, due to specific position requirements, the employer cannot hire ... Knowledge Management Help maintain, review, and improve Help Center documentation to ensure ...

New

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$25/hr

This position is remote; however, due to specific position requirements, the employer cannot hire ... Knowledge Management Help maintain, review, and improve Help Center documentation to ensure ...

Wsgr

Practice Support Lawyer, M&A

Salt Lake City, UT · On-site +1

... fully remote basis. About the Role As PSL, you will serve as a trusted resource and thought leader for attorneys at all levels, developing knowledge management infrastructure, driving practice ...

NextDeavor Inc.

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

This role operates as a Hybrid position (customer meetings may be on-site or remote) with ... Familiarity with collaboration and operational tools (e.g., Teams/Slack, knowledge management), and ...

APR

Commercial Lines Account Manager | Remote

UT · Remote

$70K - $85K/yr

... risk management advice. This position involves direct client interactions, offering timely and ... In-depth knowledge of the insurance or brokerage industry and commercial lines. * Proven ability to ...

RainFocus

Project Manager (Remote)

Lehi, UT · On-site +1

About the Role Strong project management is a key element of client success at RainFocus. Our ... Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet * Highly ...

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

... knowledge gained to define problems, establish facts, and determine valid conclusions to drive ... Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and ...

ForgeFit

Remote Inside Sales Representative

Provo, UT · On-site +1

Build and manage a pipeline of opportunities using CRM tools * Follow up consistently to nurture ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

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All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Utah

Remote Knowledge Management information

See Utah salary details

$25.5K

$55.9K

$105.1K

How much do remote knowledge management jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote knowledge management in Utah is $55,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the most commonly searched types of Knowledge Management jobs in Utah? The most popular types of Knowledge Management jobs in Utah are:
What are popular job titles related to Remote Knowledge Management jobs in Utah? For Remote Knowledge Management jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Management jobs in Utah look for? The top searched job categories for Remote Knowledge Management jobs in Utah are:
What cities in Utah are hiring for Remote Knowledge Management jobs? Cities in Utah with the most Remote Knowledge Management job openings:
Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Utah as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,919 per year, or $26.9 per hour.

Spanish Bilingual Help Desk Operations Specialist - Remote - Veterans

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

Other

Posted 5 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This position is remote; however, due to specific position requirements, the employer cannot hire from the following locations for this opportunity:

  • OCONUS - EU Countries
  • California
  • District of Columbia
  • Illinois
  • Montana
  • Rhode Island
    #LI-Remote


As a Bilingual Help Desk Operations Specialist, you will play a critical role in delivering a seamless, responsive customer experience by managing inbound Help Desk inquiries, triaging requests, and ensuring issues are routed to the right teams quickly and efficiently. This role serves as the operational front door to the Customer Experience organization, helping employees, HR teams, and customers navigate questions related to leave support, product support, and general account needs. The ideal candidate is highly organized, customer-oriented, systems-minded, and comfortable balancing responsiveness with operational efficiency. In addition to ticket management, this role will partner closely with the Customer & Growth Operations Manager to improve Help Desk workflows, support automation initiatives, refine AI-driven customer experiences, and maintain high-quality Help Center content.
Day in the Life
Help Desk Management & Customer Support
Respond to inbound customer, employee, and HR inquiries through the Help Desk in a timely, professional, and empathetic manner
Serve as the first line of response for customer inquiries, resolving issues directly whenever possible
Triage and route tickets to the appropriate teams, specialists, or escalation paths to ensure efficient resolution
Monitor Help Desk queues to ensure tickets are progressing appropriately and service level expectations are met
Identify trends, recurring issues, and friction points impacting customer experience
Ticket Triage & Escalation Management
Assess incoming requests and determine the appropriate owner, priority level, and next steps
Escalate urgent, sensitive, or high-impact customer concerns to leadership teams when appropriate
Partner cross-functionally with Leave Specialists, Technical Support, Payroll, Compliance, Customer Success, and Leadership to coordinate issue resolution
Proactively flag at-risk customer experiences, communication gaps, or operational concerns
AI, Automation & Workflow Optimization
Assist in building, refining, and improving our AI customer support agent to increase efficiency and improve customer outcomes
Help identify opportunities for automation across customer workflows and Help Desk operations
Partner on testing, documenting, and refining new workflows, processes, and operational improvements
Support ongoing efforts to reduce manual work and improve response times through operational efficiencies
Help Center & Knowledge Management
Help maintain, review, and improve Help Center documentation to ensure accuracy, clarity, and usefulness
Identify documentation gaps and recommend updates based on recurring customer questions
Assist with SOP creation and ongoing process documentation to support operational consistency
Customer Outreach & Follow-Up
Occasionally, contact employees or customers by phone to gather additional information, clarify requests, or assist with issue resolution
Provide a calm, empathetic, and professional customer experience, particularly in sensitive situations

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