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Remote Knowledge Management Jobs in Arizona (NOW HIRING)

SMI IMAGING LLC

Radiologist- Remote

Scottsdale, AZ · On-site +1

$319K - $399K/yr

Knowledge, Skills, and Abilities: • Proficiency in remote diagnostic tools, PACS, RIS, and EMR systems. • Exceptional time management and organizational skills in a virtual work environment. • ...

Insight

$140/hr

You will have the flexibility to work fully remote (based on business needs) Salary : $140-150k ... through playbooks, knowledge management, and continuous improvement initiatives Facilitate ...

Maximus

Junior Security Engineer

Chandler, AZ · Remote

... knowledge management. - Support testing and validation activities related to patching, upgrades ... remote Minimum Requirements TCS055, T1, Band 4 EEO Statement Maximus is an equal opportunity ...

Maximus

Junior Security Engineer

Phoenix, AZ · Remote

... knowledge management. - Support testing and validation activities related to patching, upgrades ... remote Minimum Requirements TCS055, T1, Band 4 EEO Statement Maximus is an equal opportunity ...

Maximus

Junior Security Engineer

Tucson, AZ · Remote

... knowledge management. - Support testing and validation activities related to patching, upgrades ... remote Minimum Requirements TCS055, T1, Band 4 EEO Statement Maximus is an equal opportunity ...

Maximus

Junior Security Engineer

Mesa, AZ · Remote

... knowledge management. - Support testing and validation activities related to patching, upgrades ... remote Minimum Requirements TCS055, T1, Band 4 EEO Statement Maximus is an equal opportunity ...

Maximus

Junior Security Engineer

Glendale, AZ · Remote

... knowledge management. - Support testing and validation activities related to patching, upgrades ... remote Minimum Requirements TCS055, T1, Band 4 EEO Statement Maximus is an equal opportunity ...

Maximus

Junior Security Engineer

Scottsdale, AZ · Remote

... knowledge management. - Support testing and validation activities related to patching, upgrades ... remote Minimum Requirements TCS055, T1, Band 4 EEO Statement Maximus is an equal opportunity ...

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Remote Knowledge Management information

What is a Remote Knowledge Management job?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Knowledge Management position, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in a remote knowledge management role?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are popular job titles related to Remote Knowledge Management jobs in Arizona? For Remote Knowledge Management jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Management jobs in Arizona look for? The top searched job categories for Remote Knowledge Management jobs in Arizona are:
What cities in Arizona are hiring for Remote Knowledge Management jobs? Cities in Arizona with the most Remote Knowledge Management job openings:
Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Arizona as of June 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 100% Remote job distribution.
Member & Provider Care Specialist

Member & Provider Care Specialist

Oscar Health

Tempe, AZ • Remote

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

237th of 277 rated insurance

Job description

Hi, we're Oscar. We're hiring a Care Specialist to join our Member & Provider Escalations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will solve complex issues or concerns impacting our providers and the members they serve. You will be a subject matter expert for Member and Provider Services. You will be a liaison between production teams and optimization/strategy teams. You will assist with internal questions and training support and communicate with our Members and Providers. You will contribute to the tracking and reporting of network issues and are a key contributor to our knowledge management system. You will ensure workflows are complete and up to date while also managing a queue of assigned cases.

You will report into Member Escalations Operations Manager.

Work Location:This is a remote role. You must reside in Arizona, Florida, Georgia, or Texas. Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. #LI-Remote

Pay Transparency:

The set rate for this role is $22.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Responsibilities
  • Handle inbound and outbound calls, secure messages and/or email communications with members or providers
  • Manage queue work and and assigned caseload through efficient dashboard management
  • Identify, investigate, and resolve issues within determined SLAs
  • Collaborate with colleagues, Experts, and Leads to identify trends and roadblocks
  • Utilize internal tools and resources seamlessly
  • Effectively communicates findings and resolutions with providers and internal departments
  • Support Member and Provider Services Representatives with complex issues, workflows, and training
  • Escalate updates or incorrect information in the internal knowledge management system for Member and Provider Services
  • Partner with production teams across the LifeCycles to improve the member and provider experience
  • Compliance with all applicable laws and regulations
  • Other duties as assigned
Qualifications
  • 1+ years in customer support, healthcare, tech and/or related field
  • Experience in a fast-paced environment
  • 6 + months of member and customer service experience
  • 1+ year of escalations experience in a customer service environment
Bonus Points
  • 1 + years of claims experience
  • Bilingual Spanish
  • Bachelor's degree
  • High school diploma or GED

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

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