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Remote Knowledge Management Jobs in Surprise, AZ

CARLISLE COMPANIES

Counsel - Operations

Scottsdale, AZ · On-site +1

Drive continuous improvement in legal operations, knowledge management, and risk mitigation ... remote work standards. * The position is located in Scottsdale, Arizona. * The role requires the ...

Camesi Agency

Remote Sales Manager

Phoenix, AZ · Remote

$80K - $120K/yr

... * Track performance against personal and team sales goals; contribute to team metrics ... product knowledge. * Provide mentorship and support to newer team members as you progress into ...

SMI IMAGING LLC

Radiologist- Remote

Scottsdale, AZ · On-site

$319K - $399K/yr

Knowledge, Skills, and Abilities: • Proficiency in remote diagnostic tools, PACS, RIS, and EMR systems. • Exceptional time management and organizational skills in a virtual work environment. • ...

YO AI Labs

Criminal Lawyer - Remote

Phoenix, AZ · Remote

$140 - $400/hr

No prior AI experience is required--your legal knowledge, analytical skills, and criminal law ... Collaborate remotely with project managers and technical teams to clarify requirements and ...

micro1 AI

Technology Transactions Counsel

Surprise, AZ · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... knowledge management. * Help shape scalable legal processes as the company and its commercial ...

micro1 AI

Technology Transactions Counsel

Phoenix, AZ · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... knowledge management. * Help shape scalable legal processes as the company and its commercial ...

micro1 AI

Technology Transactions Counsel

Glendale, AZ · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... knowledge management. * Help shape scalable legal processes as the company and its commercial ...

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All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Surprise, AZ

Remote Knowledge Management information

See Surprise, AZ salary details

$27.1K

$59.6K

$112K

How much do remote knowledge management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote knowledge management in Surprise, AZ is $59,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $81,400.00 per year, depending on experience, location, and employer.

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What cities near Surprise, AZ are hiring for Remote Knowledge Management jobs?

Cities near Surprise, AZ with the most Remote Knowledge Management job openings:

Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Surprise, AZ as of June 2026, with employment types broken down into 2% As Needed, 59% Full Time, 33% Part Time, 2% Temporary, and 4% Contract. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $59,557 per year, or $28.6 per hour.

Service Delivery Manager - Remote - USA

FullStack Labs

Phoenix, AZ • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We are looking for a hands-on, service-minded Delivery Manager to own the enterprise application support and BAU (business-as-usual) enhancement engagement for a global agricultural science client's R&D IT organization. This is not a build-from-zero software program. It is a live operations engagement spanning three connected workstreams: a consolidated Level 1 service desk that acts as the single point of contact for triage, basic troubleshooting, and service requests; domain-aligned Level 2 specialists across six application portfolios who take L1 escalations and drive complex resolution; and a stream of low-risk minor enhancements delivered by that same L2 team alongside the ticket queue. Our teams are folded into the client's existing support model and interface directly with their internal Level 3 engineering, product, and platform teams.
You are the escalation path above the Project Manager and the person accountable when a priority-one incident lands, when an SLA is at risk, when a staffing or billing issue arises, or when the client identifies a gap in our delivery. You own the client relationship from executive sponsor and procurement through to tactical application and business unit managers, you own engagement financials and SOW compliance, and you own the people: staffing decisions, coverage, performance, and retention across a team distributed between the United States and Colombia working US Eastern hours.
What We Are Looking For
  • 8+ Years in Delivery Leadership, Including Managed Services: Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an application support, service desk, or managed services engagement, not solely project or product delivery.
  • Contractual SLA Ownership: Direct experience owning SLAs written into a client contract: negotiating targets, defending measurement definitions, reporting attainment, and handling the commercial consequences of a miss.
  • ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog management, major incident process, RCA (root-cause-analysis) discipline, and knowledge management.
  • Dual-Mode Delivery Cadence: Comfortable running a ticket-driven operations queue and a sprint-based enhancement backlog at the same time, with the Agile and Jira fluency to keep both measurable and visible.
  • Distributed and Nearshore Team Leadership: Experience leading teams split across the United States and LATAM, or comparable distributed models, aligned to a client time zone, including shift coverage and cross-cultural people management.
  • Commercial and Financial Ownership: Comfortable owning engagement financials under a fixed-fee structure: capacity and utilization planning, forecast against actual, margin protection, and scope change discipline.
  • Transition and Takeover Experience: Has taken over support scope from an outgoing vendor or an internal team, ideally under a compressed knowledge transfer window with a hard cutover date.
  • Multi-Level Communication: Able to run a budget and progress review with a client sponsor and de-escalate a difficult conversation with a frustrated application owner on the same day, in fluent professional English. Spanish is an advantage for leading Colombia-based team members.
  • Scientific or R&D Application Exposure (Preferred): Familiarity supporting laboratory, genomics, data platform, or other scientific and regulated enterprise applications. Not required, but it shortens ramp time considerably.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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