ZipRecruiter

Log In

2

Remote Knowledge Management Jobs in Irvine, CA (NOW HIRING)

Fisher & Phillips LLP

Proposal Manager

Irvine, CA · On-site +1

$115K - $125K/yr

(This full-time remote position is open to candidates residing in the Pacific Time Zone.) Position ... Experience with CRM tools such as Foundation and OnePlace would be helpful. * Knowledge of legal ...

ForgeFit

Remote Inside Sales Representative

Anaheim, CA · On-site +1

Build and manage a pipeline of opportunities using CRM tools * Follow up consistently to nurture ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

next page

Showing results 1-20

All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Irvine, CA

Remote Knowledge Management information

See Irvine, CA salary details

$30.1K

$65.9K

$124K

How much do remote knowledge management jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote knowledge management in Irvine, CA is $65,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $90,200.00 per year, depending on experience, location, and employer.

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What are popular job titles related to Remote Knowledge Management jobs in Irvine, CA?

For Remote Knowledge Management jobs in Irvine, CA, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Management jobs in Irvine, CA look for?

The top searched job categories for Remote Knowledge Management jobs in Irvine, CA are:

What cities near Irvine, CA are hiring for Remote Knowledge Management jobs?

Cities near Irvine, CA with the most Remote Knowledge Management job openings:

Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Irvine, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $65,933 per year, or $31.7 per hour.

Remote Chat Support & Customer Support Specialist

Irvine, CA • Remote

Beyond Wealth Management
See more jobs at Beyond Wealth Managementexternal

$24 - $34/hr

Full-time

Medical, Life

Posted 4 days ago

Job description

This is a remote position.

The company operates at the intersection of financial services, investment management, and real estate. As a lean team, Beyond International Group offers the chance to work closely with decision-makers, contribute to a growing platform, and help build more transparent, risk-controlled investment operations as the business expands.

POSITION OVERVIEW:
We are looking for a dedicated and empathetic Remote Support & Customer Success Specialist to serve as the frontline of client engagement. In this role, you will be responsible for providing exceptional technical and operational support to our clients while proactively ensuring their long-term success with our platform. You will troubleshoot issues, answer product-related questions, gather client feedback, and collaborate with internal teams to enhance the customer experience. This is a remote, flexible position ideal for a solutions-oriented professional who thrives on building relationships and solving problems in a fast-paced financial technology environment.

ROLE & RESPONSIBILITIES:
  • Serve as the primary point of contact for client inquiries via phone, email, and live chat, delivering timely and accurate responses.
  • Troubleshoot and resolve technical, operational, and account-related issues, escalating complex matters to appropriate internal teams when necessary.
  • Proactively engage with clients to ensure they are maximizing the value of our investment tools and services.
  • Onboard new clients by guiding them through platform setup, features, and best practices.
  • Document and track client interactions, feedback, and issue resolutions within the CRM system to maintain accurate records.
  • Identify patterns in client concerns and collaborate with product and operations teams to recommend process improvements.
  • Monitor client health metrics and risk indicators to reduce churn and drive retention.
  • Assist with the creation and maintenance of support documentation, FAQs, and knowledge base articles.


Requirements
  • 2-5 years of experience in a customer support, client success, or account management role, preferably within a SaaS, or financial services environment.
  • Resume-verifiable experience resolving client issues and managing support tickets in a remote setting.
  • Proven ability to troubleshoot technical problems and explain complex concepts in clear, simple language.
  • Experience using CRM and support platforms (e.g., Salesforce, HubSpot, or Intercom) to track and manage client interactions.
  • Strong written and verbal communication skills with a professional, client-first attitude.
  • Comfort working in a remote position with minimal supervision and the ability to manage multiple priorities in a fast-paced environment.


Benefits
WHAT WE OFFER:
  • Remote work arrangement.
  • Health insurance, dental insurance, and vision insurance.
  • Paid time off, 401(k), and 401(k) matching.
  • Life insurance and disability insurance.
  • Flexible scheduling and tuition reimbursement.


Apply