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Remote Knowledge Management Jobs in Dallas, TX (NOW HIRING)

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Document issues, resolutions, and support procedures within the ticketing and knowledge management ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

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Remote Knowledge Management information

See Dallas, TX salary details

$27.7K

$60.8K

$114.3K

How much do remote knowledge management jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote knowledge management in Dallas, TX is $60,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $83,100.00 per year, depending on experience, location, and employer.

What is a Remote Knowledge Management job?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Knowledge Management position, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in a remote knowledge management role?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the most commonly searched types of Knowledge Management jobs in Dallas, TX? The most popular types of Knowledge Management jobs in Dallas, TX are:
What are popular job titles related to Remote Knowledge Management jobs in Dallas, TX? For Remote Knowledge Management jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Management jobs in Dallas, TX look for? The top searched job categories for Remote Knowledge Management jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Knowledge Management jobs? Cities near Dallas, TX with the most Remote Knowledge Management job openings:
Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Dallas, TX as of July 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $60,763 per year, or $29.2 per hour.
HRIS Analyst IV

HRIS Analyst IV

Ambassador Personnel, Inc. [Bainbridge, GA]

Dallas, TX • Remote

$89.28/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Job description

HRIS Analyst IV-Help shape the future of the employee experience.

If you're passionate about Workday, HR technology, and creating intuitive self-service experiences, this is your opportunity to make a real impact. We're looking for an experienced HRIS professional who thrives on improving processes, optimizing knowledge management, and making HR information easier to access for employees around the globe.

Schedule

- 100% Remote

- Monday-Friday

- Candidates should be available during Central Time business hours (8:00 AM-5:00 PM CST) with some scheduling flexibility.

Position Summary

The HRIS Analyst IV serves as the primary owner of the Workday digital employee experience, focusing on creating, maintaining, and optimizing HR knowledge content within Workday Help. This role partners with HR, HRIS, Shared Services, Communications, and Technology teams to ensure employees and managers have access to accurate, user-friendly information while driving self-service adoption and improving the overall employee experience.

Key Responsibilities

- Create, publish, update, and retire Workday Help knowledge articles.

- Develop and maintain content governance standards and review processes.

- Partner with HR functional teams to identify, document, and improve knowledge content.

- Manage content categorization, tagging, search optimization, and audience targeting.

- Ensure all knowledge articles align with HR policies, procedures, and business processes.

- Identify opportunities to improve HR processes through automation, guidance, and self-service capabilities.

- Collaborate with Change Management and Communications teams to promote self-service adoption.

- Coordinate translation and localization efforts for global content where applicable.

- Monitor content performance, analyze user behavior and search trends, and recommend improvements.

- Support continuous improvement initiatives that enhance the employee digital experience.

Qualifications

- Associate degree in a related field or two additional years of relevant experience in lieu of a degree.

- Experience configuring Workday HCM and Workday Help.

- Three or more years of experience in HR operations, HR technology, knowledge management, digital experience, communications, or a related field.

- Experience creating and managing content within enterprise systems.

- Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

- Excellent organizational, analytical, and problem-solving skills.

- Ability to manage multiple projects while maintaining exceptional attention to detail.

- Strong written and verbal communication skills.

Preferred Qualifications

- Experience supporting HR Shared Services or employee service delivery operations.

- Global HR or multinational organization experience.

- Knowledge of employee self-service, case management, and knowledge management best practices.

- Experience with AI-powered support tools, chatbots, or digital assistants.

- Experience supporting multilingual or global content environments.

Why You'll Love This Opportunity

- 100% remote work environment.

- Opportunity to influence the digital HR experience for employees worldwide.

- Collaborate with cross-functional teams on meaningful, high-impact initiatives.

- Work with one of the industry's leading HR technology platforms, Workday.

- Join a collaborative team focused on innovation, continuous improvement, and delivering an exceptional employee experience.

If you're ready to combine your Workday expertise with your passion for creating exceptional digital experiences, we'd love to hear from you. Apply today!

Ambassador is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability status, protected veteran status, or any other attribute protected by law.