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Manager Knowledge Management Jobs in Dallas, TX (NOW HIRING)

CYNET SYSTEMS

Knowledge Management Specialist

Plano, TX · On-site

$33 - $38/hr

Bachelor's degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent ...

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Manager Knowledge Management information

See Dallas, TX salary details

$27.2K

$80.8K

$136K

How much do manager knowledge management jobs pay per year?

As of Aug 2, 2026, the average yearly pay for manager knowledge management in Dallas, TX is $80,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $115,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What are the key skills and qualifications needed to thrive as a Manager Knowledge Management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What does a Manager of Knowledge Management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a Manager Knowledge Management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.
What are the most commonly searched types of Knowledge Management jobs in Dallas, TX? The most popular types of Knowledge Management jobs in Dallas, TX are:
What are popular job titles related to Manager Knowledge Management jobs in Dallas, TX? For Manager Knowledge Management jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Manager Knowledge Management jobs in Dallas, TX look for? The top searched job categories for Manager Knowledge Management jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Manager Knowledge Management jobs? Cities near Dallas, TX with the most Manager Knowledge Management job openings:
Manager Knowledge Management jobs near you
Infographic showing various Manager Knowledge Management job openings in Dallas, TX as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $80,797 per year, or $38.8 per hour.

Knowledge Management Analyst

Login Consulting Services, Inc.

Plano, TX

Contractor

Posted 2 days ago

New

Job description

An International company, located in Plano, TX, is seeking a Knowledge Management Specialist for a 6+ month contract role.
Role Overview
In this role, you will help employees find, trust, and reuse critical business knowledge by improving the structure, quality, governance, and searchability of AKARI, the client"s Knowledge Management Platform, My Toolbox, the client"s Intranet, and related SharePoint-based knowledge sources. You will partner with AKARI stakeholders and My Toolbox SharePoint site owners to support content lifecycle management, site onboarding, training, troubleshooting, governance, adoption, and hands-on SharePoint Online configuration.
What you"ll be doing
Key Responsibilities
Knowledge Management, Governance & Content Quality
Develop and maintain knowledge management practices that support business needs, improve the employee user experience, and align with enterprise content standards.
Assess existing content through inventories, audits, and gap analysis to identify opportunities to improve quality, relevance, and usability across AKARI and My Toolbox


Apply taxonomy, metadata, ownership, review cadence, version control, naming standards, and lifecycle practices to keep knowledge assets organized, current, and easy to find.
Work with SMEs to turn complex or fragmented information into clear QRGs, SOPs, training materials, and support content employees can use with confidence.
Stakeholder Support, Training & Adoption
Act as a trusted partner for AKARI stakeholders, content owners, and My Toolbox SharePoint site owners.


Lead training, office hours, onboarding, guidance, and customer support for users, SMEs, and content contributors.
Help teams keep site content accurate and current while coordinating escalation for platform defects, enhancement requests, or code changes as needed.
SharePoint Administration, Findability & Lifecycle Management
Configure and maintain SharePoint Online sites, pages, libraries, lists, permissions, navigation, metadata, web parts, and content structures.


Organize, consolidate, migrate, archive, retire, or remediate outdated SharePoint sites and knowledge repositories.
Improve findability by using metadata, navigation, Microsoft Search, content health metrics, usage data, search analytics, zero-result searches, broken link reports, and stakeholder feedback.
Strengthen AI-ready knowledge practices by improving content structure, metadata quality, ownership, and source reliability for enterprise search and Microsoft 365 experiences.


User Experience & Content Placement
Use user-centered design principles to improve site navigation, information architecture, content discovery, and content placement across AKARI, My Toolbox, SharePoint, and Microsoft Teams.
Requirements:
Qualifications/ What you bring (Must Haves
Bachelor"s degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience OR 5 years with Knowledge Management experience.
3-5 years of experience in knowledge management (any tool), content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role.
Hands-on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings


Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices.
Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability.
Strong communication and Proactiveness, facilitation, stakeholder management, organization, prioritization, and customer support skills.

They will be training other people as well (once a month).
Added bonus if you have (Preferred):
Experience with Power BI, Power Automate, Power Apps, Microsoft Teams, Microsoft Search, or search analytics.
Familiarity with accessibility standards, UX practices, content design methods, and user-centered design principles.
Experience working in an enterprise intranet, digital workplace, or large corporate environment with distributed content ownership


Education:Employment Type: CONTRACTOR

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