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Manager Knowledge Management Jobs in Dallas, TX (NOW HIRING)

CBRE

Knowledge & AI Enablement Specialist

Dallas, TX · On-site

Knowledge is at the heart of how CBRE's People Services operates. The Knowledge & Enablement ... Manage the full content lifecycle including versioning, retirement and archival, responding to ...

Converge Resources

SNOW Product Manager

Dallas, TX

Lead Knowledge Management strategy and migration activities, including taxonomy, content standards, search optimization, governance, lifecycle management, and KCS adoption. Support Incident, Problem ...

ViaPath

Proposal Content Manager

Dallas, TX · On-site

$90 - $130/hr

The position combines proposal expertise, knowledge management, AI-enabled content optimization, and visual communication to support business development across ViaPath's integrated correctional ...

New

SNC-Lavalin

Program Governance PMO Lead

Dallas, TX · On-site

Success is measured through governance effectiveness, workforce scalability, PMO performance, stakeholder alignment, knowledge retention, reporting accuracy, and achievement of program-wide ...

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Showing results 21-40

All JobsKnowledge Management JobsManager Knowledge Management JobsManager Knowledge Management Jobs in Dallas, TX

Manager Knowledge Management information

See Dallas, TX salary details

$27.2K

$80.8K

$136K

How much do manager knowledge management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager knowledge management in Dallas, TX is $80,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $115,200.00 per year, depending on experience, location, and employer.

What does a manager knowledge management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.

What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What are the most commonly searched types of Knowledge Management jobs in Dallas, TX?

The most popular types of Knowledge Management jobs in Dallas, TX are:

What are popular job titles related to Manager Knowledge Management jobs in Dallas, TX?

For Manager Knowledge Management jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Manager Knowledge Management jobs in Dallas, TX look for?

The top searched job categories for Manager Knowledge Management jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Manager Knowledge Management jobs?

Cities near Dallas, TX with the most Manager Knowledge Management job openings:

Manager Knowledge Management jobs near you
Infographic showing various Manager Knowledge Management job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $80,797 per year, or $38.8 per hour.

Remote Content Research Manager ( Call Center)

TechOp Solutions International, Inc.

Arlington, TX • On-site

$85 - $110/hr

Other

Re-posted 3 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer‑facing information remains accurate, current, and easily accessible.

Duties
  • Lead the research, development, organization, and maintenance of knowledge base content.
  • Supervise Content Research Analysts and assign daily work activities.
  • Review customer escalations and coordinate research efforts to resolve complex inquiries.
  • Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
  • Analyze customer trends and recommend improvements to content, workflows, and business processes.
  • Collaborate with subject matter experts to validate and improve customer‑facing information.
  • Perform additional duties as assigned.
Qualifications
  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

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