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Service Manager Jobs (NOW HIRING)

Stark Exterminators

Service Manager

Biloxi, MS

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human ...

Jeremy Hodge Auto Group

Service Manager

Ardmore, OK

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

Tire Discounters

Service Manager

Lexington, KY · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Tire Discounters

Service Manager

Cincinnati, OH · On-site

$55K - $70K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Heritage CDJR of Logan

Service Manager

Logan, UT

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

ARLINGTON PROPERTIES LLC

SERVICE MANAGER

Naples, FL · On-site

As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

Loving Auto Group

Service Manager

Lufkin, TX · On-site

Service Manager - Loving Nissan If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for ...

Toyota of Fox Lake

Service Manager

Fox Lake, IL

Service Manager Lead, Grow, and Make an Impact with Bob Loquercio Auto Group Are you an experienced automotive leader ready to take your career to the next level? At Bob Loquercio Auto Group , we ...

Crane 1

Service Manager

Baltimore, MD · On-site

Branch Manager The Service Manager is responsible for leading the operation's overall success, ensuring the customer is informed of scheduled appointments, responding to inquiries, and assisting with ...

C&B Operations LLC

Service Manager

Sibley, IA

The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...

Ford of Murfreesboro

Service Manager

Murfreesboro, TN · On-site

We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to ...

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How much do service manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
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Service Manager jobs near you
Service Manager

Service Manager

Stark Exterminators

Biloxi, MS

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Service Manager

Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values

Our Service Managers enjoy a company vehicle and other benefits including:

  • generous time off,
  • 11 paid holidays,
  • 401(k) with company match, Roth IRA,
  • medical, dental and vision insurance,
  • high deductible HSA,
  • telemedicine,
  • disability, cancer, and accident insurance.
  • health & wellness suite
  • company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

A DAY IN THE LIFE AS A SERVICE MANAGER

As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.

Minimum Qualifications:

  • Industry experience (preferred)
  • Demonstrated leadership abilities
  • Effective verbal and written communication
  • Conflict resolution
  • Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)
  • Proven track record in achieving sales results
  • Proven ability to multitask
  • Strong organizational skills
  • Basic math skills
  • Ability to pass any state regulatory agency required licensing/certification exams
  • Able to work a 40-hour (minimum) work week,
  • Accessible after hours (including weekends/holidays)
  • Possess current Driver's License
  • Meets company driving standards
  • High school degree or equivalency, college preferred

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators

We are an Equal Opportunity Workplace

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).


Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.


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