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Service Manager Jobs (NOW HIRING)

Berman Auto Group

Service Manager

Niles, IL · On-site

$125K/yr

Berman Star Nissan is looking for a Service Manager to add to the team! Location: Niles, IL Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR) Must have Dealership Service ...

LUMACORP INC

Service Manager

Irving, TX · On-site

As a Service Manager, you'll lead the charge in keeping our properties running smoothly, creating spaces that residents are proud to call home. If you're an experienced leader with technical ...

Mills Auto Group

Service Manager

Pineville, NC · On-site

$160K/yr

We are seeking an experienced and motivated Service Manager to join our team at Mills Auto Group in Charlotte, NC. The ideal candidate will oversee daily operations within our service department ...

Jackson Automotive Group

Service Manager

Albany, OR · On-site

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

Tire Discounters

Service Manager

Madison, TN · On-site

$55K - $70K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

TWC Services, Inc.

Service Manager

Robertsdale, AL

What Success in our Service Manager Role Looks Like at TWC Services Inc. Oversees and manages a team of Service Technicians at a small branch, ensuring the delivery of high-quality service and ...

CSM COMPANIES INC GROUP

Service Manager

Oak Creek, WI · On-site

The Service Manager is responsible for the Branch service department and its diesel technicians, including the efficient and profitable operation of the department while developing and maintaining a ...

Tire Discounters

Service Manager

Brentwood, TN · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Dahl Automotive

Service Manager

Sheboygan, WI

We are seeking a high-energy and experienced Service Manager to lead our incredible service team, and help create a "blow your mind, gotta tell my friends about you" guest experience! If you're ...

ARLINGTON PROPERTIES LLC

SERVICE MANAGER

Lexington, KY · On-site

As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

DEX Imaging

Service Manager

Charlotte, NC

DEX Imaging - Area Service Manager (Charlotte / Carolinas Region) Location: Charlotte, NC Region Supported: Charlotte Metro & Carolinas Region DEX Imaging is seeking a high-impact Area Service ...

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How much do service manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What cities are hiring for Service Manager jobs? Cities with the most Service Manager job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
Who are the top companies hiring for Service Manager jobs? The top employers for Service Manager jobs are:
What states have the most Service Manager jobs? States with the most job openings for Service Manager jobs include:
What job categories do people searching Service Manager jobs look for? The top searched job categories for Service Manager jobs are:
Service Manager jobs near you
Infographic showing various Service Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Service Manager

Academy Chrysler Dodge Jeep Ram

Tipton, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Service Manager - Academy CDJR (Tipton, IN)
Chariot Automotive Group is looking for an experienced and driven Service Manager to lead the service department at our Academy CDJR location in Tipton, Indiana. If you have a strong background with Stellantis brands (Chrysler, Dodge, Jeep, Ram) and a passion for building high-performing teams, we want to talk to you.
What You'll Do:
  • Lead and manage all aspects of the service department operations
  • Drive customer satisfaction and retention through exceptional service experience
  • Monitor and improve key performance metrics (RO count, labor sales, ELR, CSI, etc.)
  • Hire, train, and develop service advisors and technicians
  • Ensure compliance with manufacturer standards and warranty processes
  • Work closely with parts and sales departments to maximize dealership performance
  • Maintain a positive, accountable, and team-focused culture
What We're Looking For:
  • Required: Prior Service Manager experience with CDJR brands
  • Strong knowledge of dealership service operations, warranty, and fixed ops performance
  • Proven leadership ability with a track record of improving productivity and profitability
  • Excellent communication and customer service skills
  • Ability to motivate and develop a team in a fast-paced environment
  • Familiarity with dealership management systems (Tekion experience is a plus)
What We Offer:
  • Competitive compensation package (base + performance incentives)
  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with company match
  • Opportunity for advancement within a growing dealer group
  • Supportive ownership and a strong team environment

At Chariot Automotive Group, we're committed to investing in our people and creating a culture where employees can grow and succeed. Join a team that values performance, accountability, and doing things the right way.
Apply today and take the next step in your career with Academy CDJR.

Apply