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Service Manager Jobs (NOW HIRING)

Adult Day Habilitation Service Manager Full-Time | Raynham, MA Lead with purpose. Support independence. Transform lives. As an Adult Day Habilitation Service Manager at May Institute, you'll play a ...

Service Manager

Palmer, TX · On-site

$150K - $200K/yr

Service Manager  Palmer, Texas Build and lead a high-performing service operation from day one, maintaining customer relations and the long-term success of a new location. Why You'll Love ...

Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...

The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...

The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...

As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

Service Manager

Englewood, NJ · On-site

$65K - $75K/yr

Paid time off Service Manager Commercial Kitchen Equipment Service Kitchen Dynamics Location: Englewood, NJ (On-Site) Job Type: Full-Time Compensation: $65,000 $75,000 per year (with growth ...

Service Manager

Willoughby, OH · On-site

$65K - $85K/yr

Service Manager WEISS North America, Inc - Willoughby, OH (Cleveland, OH) Salary/Exempt We are seeking a hands-on, customer-focused Service Manager to lead our field service operations and ensure ...

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

Service Manager

Las Vegas, NV · On-site

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary: $70,000 - $90,000 Bonus Opportunity: Performance Based Incentive Eligible Are you an experienced ...

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Service Manager information

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$33K

$70K

$118.5K

How much do service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
What cities are hiring for Service Manager jobs? Cities with the most Service Manager job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
Who are the top companies hiring for Service Manager jobs? The top employers for Service Manager jobs are:
What states have the most Service Manager jobs? States with the most job openings for Service Manager jobs include:
Infographic showing various Service Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
Service Manager

Service Manager

May Institute

Raynham, MA • On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 hours ago


May Institute rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Adult Day Habilitation Service Manager
Full-Time | Raynham, MA
Lead with purpose. Support independence. Transform lives.
As an Adult Day Habilitation Service Manager at May Institute, you'll play a critical leadership role in delivering high-quality, person-centered services to adults with developmental disabilities. You'll guide teams, oversee daily operations, and ensure individuals receive services that promote independence, dignity, and meaningful community engagement.
About the Role
The Adult Day Habilitation Service Manager oversees the daily operations and service delivery of an adult day program, ensuring a safe, supportive, and engaging environment for individuals served. Reporting to program leadership, this role partners closely with clinical, operations, and direct care teams to support staff performance, regulatory compliance, and excellent outcomes for individuals and families.
What You'll Do
  • Lead & Supervise: Coach, support, and supervise direct care and program staff to deliver consistent, high-quality services.
  • Oversee Operations: Manage daily program operations, including staffing coverage, scheduling, documentation, and environmental safety.
  • Support Person-Centered Services: Oversee implementation and monitoring of Individual Service Plans (ISPs) that support skill development and independence.
  • Provide Clinical & Program Support: Participate in interdisciplinary meetings and provide hands-on support as needed to ensure continuity of care.
  • Ensure Compliance: Maintain compliance with state regulations, funder requirements, and May Institute policies.
  • Promote a Positive Culture: Foster a respectful, collaborative, and accountable team environment aligned with May Institute's mission and values.

What You'll Bring
Required:
  • Experience working with adults with developmental disabilities in a human services or day program setting.
  • Strong organizational, communication, and problem-solving skills
  • Commitment to person-centered, mission-driven care

Preferred:
  • Bachelor's degree or equivalent relevant experience
  • Prior supervisory or team leadership experience
  • Experience supporting Individual Service Plans (ISPs) or similar service planning

We Offer:
  • Medical, dental, and vision insurance
  • 403(b) retirement plan with employer match
  • Generous paid time off and paid holidays
  • Tuition reimbursement and student loan repayment assistance
  • Paid training and professional development opportunities
  • Short- and long-term disability coverage
  • Flexible spending accounts and voluntary benefits

Compensation: $26/hour
Make a positive impact - Apply today!

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