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Service Contract Jobs (NOW HIRING)

CM Buck

Service Contract Specialist

Indianapolis, IN · On-site

We are looking for a Service Contract Specialist to join our team. This role is responsible for owning service contract renewals and working directly with the customer, inside team members, and ...

Stark Tech

Service Contract Specialist I

Clifton Park, NY

$21.02 - $26.28/hr

Job Requirements The Service Contract Specialist I is responsible for preparing and maintaining accurate service contract documents in the branch's service management system, ensuring timely delivery ...

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How much do service contract jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service contract in the United States is $48.08, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $52.88 per hour, depending on experience, location, and employer.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

More about Service Contract jobs

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What states have the most Service Contract jobs?

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What job categories do people searching Service Contract jobs look for?

The top searched job categories for Service Contract jobs are:

Service Contract jobs near you
Infographic showing various Service Contract job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $99,999 per year, or $48.1 per hour.

Service Contract Administrator

Kennesaw, GA • On-site

Dornier MedTech America
IT Services • 501 - 1,000 employees
Learn more about Dornier MedTech Americaexternal

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Position: Service Contract Administrator

Location: Kennesaw, GA

Job Id: 295

# of Openings: 1

The Service Contract Administrator is responsible for managing the full lifecycle of service contracts, from preparation and execution through billing, renewals, and closeout. This role serves as a primary point of contact for contract inquiries and works as an active partner with cross-functional teams, including Finance, Sales, Logistics, Regulatory, and Executive Management. The successful candidate will drive accountability across departments, influence outcomes without direct authority, and ensure all contract operations align with company policies, customer obligations, and regulatory compliance requirements.

Key ResponsibilitiesContract Lifecycle Management
  • Prepare, review, revise quotes, process and maintain service contracts and related documentation.
  • Coordinate contract approvals, execution, amendments, renewals, and closeout activities.
  • Ensure contracts are complete, accurate, and compliant with internal policies, legal requirements, and customer obligations.
  • Identify contractual risks, flag issues, and escalate concerns appropriately.
  • Support negotiations with customers by revising documentation and tracking required changes.
  • Manage DocuSign workflows to facilitate contract signature and completion.
120-Day Contract & Warranty Review
  • Maintain a rolling 120-day review of all contracts and warranties approaching expiration, covering both full-line equipment and laser portfolios.
  • Collaborate with the Service Management Team to present findings and drive proactive renewal and extension activity.
  • Track renewal outcomes and update Salesforce records accordingly.
Billing & Financial Administration
  • Process billing for executed contracts in Salesforce and applicable government portals, including WAWF and Tungsten.
  • Enter and maintain warranty, rental, and placement contracts in Salesforce.
  • Maintain service product price books and update contract-related records in Salesforce.
  • Support collections efforts and assist with dispute documentation as needed.
Compliance, Records & Reporting
  • Maintain organized, audit-ready contract files in compliance with data governance and document retention policies.
  • Monitor contract status, billing activity, renewals, and expirations, and prepare related reports.
  • Ensure compliance with government contract billing requirements and applicable regulatory standards.
Cross-Functional Collaboration
  • Serve as an engaged partner with Executive Management, Finance, Logistics, Regulatory, Sales, Service Management, and Surgical Services Field Service Engineers.
  • Drive accountability across cross-functional teams to meet contract milestones and operational objectives.
  • Serve as a primary point of contact for internal and customer contract inquiries.
QualificationsEducation
  • Bachelor’s degree in business, Contracts, Accounting, or a related field preferred.
Experience
  • 3–6 years of progressive experience in contract administration, government contracts, service agreements, billing, or a related function.
  • Demonstrated experience managing the full contract lifecycle, including drafting, execution, amendments, renewals, and closeout.
  • Experience in a field service, medical device, surgical services, or capital equipment environment preferred.
Technology
  • Proficiency with Salesforce or a comparable CRM/contract management system; experience with contract entry, invoicing and reporting required.
  • Proficiency with Microsoft Office (Word, Excel); experience editing PDF documents with Adobe Acrobat or Foxit preferred.
  • Hands-on experience with DocuSign or a comparable e-signature platform.
  • Experience with government billing portals WAWF and Tungsten required for applicable contract administration functions.
  • Exposure to contract lifecycle management (CLM) platforms or AI-assisted contract review tools is a plus.
Core Competencies
  • Contract review, execution, administration, and lifecycle ownership.
  • Billing accuracy, documentation, and financial administration
  • Stakeholder influence and accountability without direct authority
  • Critical thinking, risk identification, and issue escalation
  • Time management, prioritization, and attention to detail
  • Compliance awareness and regulatory adherence
  • Reporting, data governance, and record management
  • Cross-functional collaboration and customer communication

Dornier MedTech offers a full benefits package including medical, dental, and vision coverage, company-paid life and disability insurance, 401(k) match, generous PPL, 12 paid holidays, and education reimbursement, because we invest in our people as much as our technology.

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