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Service Contract Jobs in Ohio (NOW HIRING)

CONTRACTS MANAGER - Remote, OH

Columbus, OH ยท Remote

$86K - $114K/yr

Working knowledge of standard cost models and Service Contract Act (SCA) work types. Demonstrated experience with CDRL tracking and contract deliverable management. Ability to assess proposal ...

CONTRACTS MANAGER - Remote, OH

Columbus, OH ยท On-site +1

$86K - $114K/yr

Working knowledge of standard cost models and Service Contract Act (SCA) work types. Demonstrated experience with CDRL tracking and contract deliverable management. Ability to assess proposal ...

Assistant Contracts Manager

Cleveland, OH ยท On-site

$86K - $115K/yr

Monitor contract performance and identify opportunities to improve service quality and operational efficiency. * Assist in preparing reports, contract documentation, and customer performance metrics.

Assistant Contracts Manager

Cleveland, OH ยท On-site

$86K - $115K/yr

Monitor contract performance and identify opportunities to improve service quality and operational efficiency. * Assist in preparing reports, contract documentation, and customer performance metrics.

Senior Service Sales Specialist

Cincinnati, OH ยท On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ...

Senior Service Sales Specialist

Columbus, OH ยท On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ...

Service Advisor

Groveport, OH ยท On-site

$60K - $92K/yr

Verify warranty and service contract coverage by examining documents and records * Arrange towing and temporary transportation for the customer * Answer incoming calls from customers to address ...

Service Advisor

Groveport, OH ยท On-site

$60K - $92K/yr

Verify warranty and service contract coverage by examining documents and records * Arrange towing and temporary transportation for the customer * Answer incoming calls from customers to address ...

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Showing results 1-20

Service Contract information

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

What are the most commonly searched types of Service jobs in Ohio?

The most popular types of Service jobs in Ohio are:

What cities in Ohio are hiring for Service Contract jobs?

Cities in Ohio with the most Service Contract job openings:

Infographic showing various Service Contract job openings in Ohio as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Contract Administrator

Perrysburg, OH โ€ข On-site

Full-time

Re-posted 3 days ago


Job description

Job Description

Job Title : CONTRACT ADMINISTRATOR 1

Location : Perrysburg, OH 43551

Working Hours : Full Time

Duration : 1 Year


Responsibilities:

  • The Contract Administrator I is responsible for post-contract award administration and support.

  • The contract administrator will review one to four commercial contracts in detail and track all contract obligations, risks, and commitments for compliance.

  • The contract administrator will act independently and with minimal management direction to set-up and monitor the contract, project schedule, and budget in relevant contract administration/scheduling systems.

  • The candidate will communicate obligations to cross-functional teams by developing solid contract operating systems and processes.

  • The contract administrator will use project management skills to oversee the contract administration from hand-off by BD, schedule execution (delivery), documenting change requests, invoicing and close-out.

  • The contract administrator will work with the external customer to ensure successful contract fulfillment and resolve any minor conflicts or infringements.


Essential Responsibilities:

  • Outline all contract obligations, due dates, responsible parties and develop project schedule

  • Monitor and report on internal and external adherence to the contract and project schedule

  • Document change requests

  • Identify risk to contract compliance and schedule risks

  • Develop strong working relationship and communicate with customer.

  • Resolve common operational disputes and schedule changes

  • Oversee contract change control process

  • Must be able to oversee project budgets and cost spend plans.

  • Must be able to handle multiple concurrent activities and projects.

  • Provide internal functions voice of the customer feedback to further develop standard product offerings

  • Liaison and leadership between cross-functional teams

  • Other duties as assigned



Qualifications

Qualifications:

  • Supply chain exp. With construction base / contract admin / cs role

  • 3-5 years' experience in a Supply Chain environment, required

  • Proven project management experience, required

  • 2 years or more in customer service, contract administration or sales operations experience a plus

  • Renewable Energy, Power Plant experience a plus

  • Bachelor degree preferred but not essential with equivalent work experience (3-5 years)


Required Skills/Competencies:

  • Project Management Skills

  • Contract administration

  • Customer Service skills

  • Excellent communication and interpersonal skills are essential - both with internal functions (legal, BD, buyers) and external customers

  • Proven organizational skills - ability to prioritize and meet deadline

  • Proficient use of all Microsoft Office suite programs

  • Kinaxis IPM experience an advantage


Travel:

  • 10-15% travel required, possibly international

  • Visits to customer locations and construction sites