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Service Contract Jobs in Calgary, AB (NOW HIRING)

Contract Specialist will be part of a team focused on the management of construction and service contracts and will have a significant contribution to the completion of the project. This will be a 12 ...

Contract Specialist will be part of a team focused on the management of construction and service contracts and will have a significant contribution to the completion of the project. This will be a 12 ...

Reporting to the Service Manager, you will consult with guests, confirm vehicle concerns, verify warranty and service contract coverage, prepare repair estimates and repair orders, and coordinate ...

Overview / Responsibilities Wood is currently seeking a strong professional Contract Recruiter to ... Has a service orientation to internal clients, being responsive to needs, effectively managing ...

Provide ongoing guidance in the various aspects of procurement and contract management to the ... Experience in working with the other functional service organizations, i.e., purchasing, expediting ...

Company Description FLINT is a leading service provider in Canada's energy and industrial markets ... Implement prime contract flowdowns, ensuring commercial, legal, and HSE requirements are accurately ...

This role is a full-time contract and requires the employee to work on-site. Responsibilities ... Must be a highly motivated, dependable/reliable, service and team-oriented individual with an ...

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Service Contract information

See Calgary, AB salary details

$10

$25

$52

How much do service contract jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for service contract in Calgary, AB is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

What are the most commonly searched types of Service jobs in Calgary, AB?

The most popular types of Service jobs in Calgary, AB are:

What job categories do people searching Service Contract jobs in Calgary, AB look for?

The top searched job categories for Service Contract jobs in Calgary, AB are:

Infographic showing various Service Contract job openings in Calgary, AB as of August 2026, with employment types broken down into 70% Full Time, 6% Part Time, and 24% Contract. Highlights an 70% In-person, 12% Hybrid, and 18% Remote job distribution, with an average salary of $53,986 per year, or $26 per hour.

Associate Customer Service- Contract

Westlake

Calgary, AB

Full-time

Posted 10 days ago


Westlake Chemical rating

7.8

Company rating: 7.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

40th of 100 rated chemical manufacturers


Job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

We build communities, let us build your career

THIS ROLE IS A 6 MONTH - 1 YEAR CONTACT ROLE.

SUMMARY

Under the supervision of the Customer Service Supervisor, the Customer Service Rep is accountable for establishing a strong customer relationship - based on trust and responsiveness. The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

  • Schedule and maintain orders received via EDI or email in to SAP/JDE and SFDC
  • Verify orders to ensure pricing, products, footage and ship to address are correct
  • Calculate % of products per line in determining Truck Load percentage and later create deliveries for released orders by calculating truck loads.
  • Check stock and/or line time availability
  • Verify all POs migrated by Independent Reps for accuracy & make any necessary changes according to the customer PO. Advise customer and/or Rep of changes if any
  • Understand and correctly interpret Service Level Agreement for customer and sales team, including all retail customer contracts and requirements
  • Communicate with Reps/Customers to obtain T/L fills and B/O releases
  • Send weekly open order reports to all Reps
  • Coordinate with Planners, Sales Manager/Representative, Credit Manager and Salesforce.com Administrator
  • Properly accepts, logs, manages and resolves customer and sales issues in a professional and empathetic manner
  • Keeps customers informed of any issues of orders/deliveries
  • Manage the Return Material process within agreed upon policy parameters, ensuring customer satisfaction, while guidelines are achieved.
  • Research deductions/short payments/credit disputes & communicates with customer in a professional and empathetic manner to resolve dispute/issue
  • Process credit applications for new or updated customer SAP/JDE accounts

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • Formal education such as a Bachelor's degree or certifications or 1-3 years of practical customer service/order entry.
  • Strong interpersonal and relationship management skills
  • Experience and comfortable in conflict resolution
  • Ability to multi-task
  • Good systems aptitude and solid PC/keyboarding skills
  • Strong basic math skills

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here.You will apply via the Jobs Hub application in Workday.


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