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Online Service Jobs (NOW HIRING)

Hy-Vee, Inc.

Aisles Online Service Lead

Madison, WI · On-site

$17.25 - $22.25/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

Hy-Vee, Inc.

Aisles Online Service Lead

Overland Park, KS · On-site

$16.75 - $21.75/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Norfolk, NE · On-site

$16.75 - $21.75/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Oregon, WI · On-site

$16.75 - $21.50/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

Hy-Vee, Inc.

Aisles Online Service Lead

Oregon, WI · On-site

$16.75 - $21.50/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Mankato, MN · On-site

$14 - $17.50/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Marshall, MN

$15.50 - $19.50/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Waukee, IA · On-site

$16.25 - $21/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Sioux Falls, SD · On-site

$17 - $22/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

Hy-Vee, Inc.

Aisles Online Service Lead

Forest City, IA · On-site

$15.50 - $20.25/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Sioux Falls, SD

$17 - $22/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Sioux Falls, SD · On-site

$17 - $22/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

Hy-Vee, Inc.

Aisles Online Service Lead

Waukee, IA · On-site

$16.25 - $21/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Forest City, IA · On-site

$15.50 - $20.25/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Jefferson City, MO · On-site

$16 - $20.75/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Service Lead

Rochester, MN · On-site

$18 - $22.50/hr

Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Core Competencies * Partnerships

HyVee

Aisles Online Curbside Runner

Ankeny, IA · On-site

Aisles Online FLSA : Non-Exempt General Function An Aisles Online Curbside Runner will be ... Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience ...

Hy-Vee, Inc.

Aisles Online Curbside Runner

Ankeny, IA · On-site

Aisles Online FLSA : Non-Exempt General Function An Aisles Online Curbside Runner will be ... Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience ...

Jobsbridge

Cloud Service Automation Engineer

San Ramon, CA

$62.25 - $83.25/hr

... online service operations Deep experience with at least one third generation automation and ... configuration management solution such as Chef Advanced scripting skills using Python and Bash ...

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How much do online service jobs pay per hour?

As of May 28, 2026, the average hourly pay for online service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Customer Service Representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Patience, active listening, and adaptability are essential soft skills for delivering effective and empathetic customer support. These skills ensure efficient resolution of customer issues, high satisfaction, and positive brand reputation in a digital environment.

What are some common challenges faced by professionals working in online service roles, and how can they be managed effectively?

Professionals in online service roles often face challenges such as handling high volumes of customer inquiries, managing difficult or dissatisfied customers, and adapting to rapidly changing technology platforms. Building strong communication skills and practicing patience are key to providing effective support. Additionally, staying updated on the latest service tools and processes helps streamline workflows and improve customer satisfaction. Working closely with team members and regularly sharing best practices can further ease these challenges and foster a collaborative work environment.

What are online service jobs?

Online service jobs are positions that involve providing support, assistance, or services to customers or clients over the internet. These roles can range from customer service representatives to technical support agents, chat support, virtual assistants, and more. Employees in online service jobs typically communicate via email, chat, or video calls, helping users resolve issues, answer questions, or facilitate transactions. These jobs are popular due to their flexibility and the ability to work remotely.
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What cities are hiring for Online Service jobs? Cities with the most Online Service job openings:
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Online Service jobs near you
Infographic showing various Online Service job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Aisles Online Service Lead

Aisles Online Service Lead

Hy-Vee, Inc.

Madison, WI • On-site

$17.25 - $22.25/hr

Part-time

Posted 12 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,604 frontline employees who took The Breakroom Quiz

41st of 113 rated grocery stores

Job description

Additional Considerations (if any):
Night & Weekend Shifts Required
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Service Lead
Department: Aisles Online
FLSA: Non-Exempt
General Function:
Assists in managing overall daily center operations and directs labor.
Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, E-Commerce and Health Wellness Home, Aisles Online Department Manager
Positions that Report to you: Aisles Online Employees
Primary Responsibilities and Duties:
  • Adheres to company policies and store guidelines.
  • Reports to work when scheduled and on time.
  • Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers' orders.
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.
  • Smiles and greets employees in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the center.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists in customer relations and handles customer complaints as needed.
  • Supervises and directs the work of all employees.
  • Organizes and plans labor usage for efficiency and cost control.
  • Maintains in-house quality control including cleaning, handling of equipment and merchandise.
  • Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.
  • Responds to questions and issues from employees and customers.
  • Attends and participates in meetings.
  • Maintains employee records and documents employee interactions.

Secondary Duties and Responsibilities:
  • Performs other job related duties and special projects as required.
  • Trains new employees.
  • Completes employee performance reviews and participates in productivity reviews.

Knowledge, Skills, Abilities, and Worker Characteristics:
  • Must have the ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables.
  • Must have the ability to do arithmetic, Algebraic and Geometric calculations.

Education & Experience:
  • High school graduate or equivalent education preferred.
  • 6-months to 1-year similar or related job experience preferred.

Supervisory Responsibilities (Direct Reports):
  • Responsible for instructing, assigning work, reviewing work, planning work of others, maintaining standards, coordinating activities, allocating personnel and acting on employee problems.
  • Has authority to recommend employee disciplinary action.

Physical Requirements:
  • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Must be able to be on feet (standing and walking) for 6-8 hours a day.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
This is a fast paced work environment and will require some pressure to meet deadlines. This position involves exposure to dirt, dust, noise, temperature extremes, dampness, vibrations, equipment movement hazards (pallet jack), cleaning chemicals/solvents and electrical shock.
Equipment Used to Perform Job:
Box cutter, cash registers, knives, trash compactor, cardboard compactor, computer, RPM, calculator, telephone, company vehicles (delivery vans), copier and department power equipment.
Confidentiality:
Has access to confidential information including sales reports and possibly profit & loss reports.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Has occasional contact with federal or state regulatory agencies regarding inspections.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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