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Online Service Jobs (NOW HIRING)

31st Union

Senior Director, Online Services

San Mateo, CA · On-site

$227K - $337K/yr

Experience operating a shipped live service - release management, incident response, scale and ... Online Subsystem * Command of distributed backend architecture and of software patterns for ...

DuPage County ROE

Substitute Teacher

Wheaton, IL · On-site

When the need arises, our office accesses this on-line service for substitutes. We do not hand out application packets at our office. Candidates must possess an Illinois PEL (Professional Educator ...

Small Luxury Car Dealership

SERVICE MANAGER

Tampa, FL · On-site

Ensures that Writers present Online Service Menu. (Smart VMA) * Strives for harmony and team work within the Departments and interaction with other Departments. * Understands, keeps abreast of, and ...

KēSTA I.T.

Help Desk Analyst II

Conyers, GA · Hybrid

$20/hr

This role will be responsible for responding to and resolving customer inquiries related to online service accounts, identity verification, address change transactions, and digital license issuance.

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How much do online service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is an online service job?

Online service jobs are positions that involve providing support, assistance, or services to customers or clients over the internet. These roles can range from customer service representatives to technical support agents, chat support, virtual assistants, and more. Employees in online service jobs typically communicate via email, chat, or video calls, helping users resolve issues, answer questions, or facilitate transactions. These jobs are popular due to their flexibility and the ability to work remotely.

What are the key skills and qualifications needed to thrive as an online customer service representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Patience, active listening, and adaptability are essential soft skills for delivering effective and empathetic customer support. These skills ensure efficient resolution of customer issues, high satisfaction, and positive brand reputation in a digital environment.

What are some common challenges faced by professionals working in online service roles, and how can they be managed effectively?

Professionals in online service roles often face challenges such as handling high volumes of customer inquiries, managing difficult or dissatisfied customers, and adapting to rapidly changing technology platforms. Building strong communication skills and practicing patience are key to providing effective support. Additionally, staying updated on the latest service tools and processes helps streamline workflows and improve customer satisfaction. Working closely with team members and regularly sharing best practices can further ease these challenges and foster a collaborative work environment.
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What cities are hiring for Online Service jobs?

Cities with the most Online Service job openings:

What are the most commonly searched types of Service jobs?

The most popular types of Service jobs are:

What states have the most Online Service jobs?

States with the most job openings for Online Service jobs include:

Online Service jobs near you
Infographic showing various Online Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Service Business Development Center Representative

Helena Motors

Helena, MT • On-site

$18 - $22/hr

Full-time

Re-posted 13 days ago

Job description

Helena Motors is looking to expand their Service BDC department. The Service BDC Representative is responsible for handling all inbound and outbound communication for the service
department to ensure an exceptional customer experience. This role focuses on scheduling service appointments, answering customer inquiries, following up on recommended maintenance, and helping drive traffic to the service
department. Strong communication, organizational skills, and attention to detail are essential.
Key Responsibilities
  • Handle all incoming service calls promptly and professionally.
  • Schedule and confirm customer service appointments using the dealership's CRM/DMS systems.
  • Make outbound calls to follow up on declined services, missed appointments, and recommended maintenance.
  • Maintain accurate customer records and appointment notes.
  • Respond to online service inquiries and follow up with leads in a timely manner.
  • Communicate clearly with service advisors and management regarding scheduling and customer needs.
  • Achieve productivity and appointment-setting goals as assigned.
  • Assist with CSI (Customer Satisfaction Index) follow-up to ensure a positive customer experience.
  • Perform other administrative or support duties as assigned.

Qualifications
  • High school diploma or equivalent required.
  • Previous call center, customer service, or dealership experience preferred.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office and ability to learn dealership CRM and scheduling software.
  • Organized with a strong attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Friendly, professional demeanor and strong customer service mindset.

Work Schedule
Monday through Friday, with
Saturdays as needed. This position is based on-site at Helena Motors.

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