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Online Service Jobs (NOW HIRING)

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Service Coordinators

Charlton, MA · On-site

$24 - $27.50/hr

Customer Service: - Communicate with customers via phone, email, or online portals to confirm appointments, provide service updates, and address any scheduling conflicts or changes. - Address and ...

Vision Square Inc

IT Help Desk Analyst

Conyers, GA · On-site

The successful candidate will handle customer inquiries related to online service accounts, identity verification, address change transactions, and digital license issuance. This role requires ...

2K

Senior Director, Online Services

San Mateo, CA · On-site

$227K - $337K/yr

Experience operating a shipped live service - release management, incident response, scale and ... Online Subsystem * Command of distributed backend architecture and of software patterns for ...

31st Union

Senior Director, Online Services

San Mateo, CA · On-site +1

$227K - $337K/yr

Experience operating a shipped live service - release management, incident response, scale and ... Online Subsystem * Command of distributed backend architecture and of software patterns for ...

31st Union

Senior Director, Online Services

San Mateo, CA · On-site

$227K - $337K/yr

Experience operating a shipped live service - release management, incident response, scale and ... Online Subsystem * Command of distributed backend architecture and of software patterns for ...

DuPage County ROE

Substitute Teacher

Wheaton, IL

When the need arises, our office accesses this on-line service for substitutes. We do not hand out application packets at our office. Candidates must possess an Illinois PEL (Professional Educator ...

Small Luxury Car Dealership

SERVICE MANAGER

Tampa, FL · On-site

Ensures that Writers present Online Service Menu. (Smart VMA) * Strives for harmony and team work within the Departments and interaction with other Departments. * Understands, keeps abreast of, and ...

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How much do online service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is an online service job?

Online service jobs are positions that involve providing support, assistance, or services to customers or clients over the internet. These roles can range from customer service representatives to technical support agents, chat support, virtual assistants, and more. Employees in online service jobs typically communicate via email, chat, or video calls, helping users resolve issues, answer questions, or facilitate transactions. These jobs are popular due to their flexibility and the ability to work remotely.

What are the key skills and qualifications needed to thrive as an online customer service representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Patience, active listening, and adaptability are essential soft skills for delivering effective and empathetic customer support. These skills ensure efficient resolution of customer issues, high satisfaction, and positive brand reputation in a digital environment.

What are some common challenges faced by professionals working in online service roles, and how can they be managed effectively?

Professionals in online service roles often face challenges such as handling high volumes of customer inquiries, managing difficult or dissatisfied customers, and adapting to rapidly changing technology platforms. Building strong communication skills and practicing patience are key to providing effective support. Additionally, staying updated on the latest service tools and processes helps streamline workflows and improve customer satisfaction. Working closely with team members and regularly sharing best practices can further ease these challenges and foster a collaborative work environment.
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What states have the most Online Service jobs?

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Online Service jobs near you
Infographic showing various Online Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Lexus Service Experience Coordinator

Chantilly, VA • On-site

Pohanka Lexus
See more jobs at Pohanka Lexusexternal

$18.50 - $24/hr

Other

Medical, Dental, Vision, PTO

Re-posted 14 hours ago

Job description

Lexus Service Experience Coordinator

Position Overview: We are seeking a customer-focused and detail-oriented Service BDC Representative to join our Lexus service team. This role is responsible for managing inbound and outbound communications, scheduling service appointments, and delivering a premium customer experience that reflects the Lexus brand.

Key Responsibilities:

  • Handle inbound calls, emails, and online service inquiries in a timely and professional manner
  • Schedule and confirm service appointments efficiently using dealership systems
  • Conduct outbound calls for appointment reminders, follow-ups, and service campaigns
  • Provide accurate information regarding services, pricing, and availability
  • Maintain consistent communication with service advisors and technicians
  • Ensure all customer interactions align with Lexus luxury standards and customer satisfaction goals
  • Log and track customer interactions in CRM systems
  • Assist in improving customer retention and service department performance

Qualifications:

  • Previous BDC, call center, or customer service experience (automotive preferred)
  • Strong communication skills (verbal and written)
  • Excellent phone etiquette and active listening skills
  • Ability to multitask and manage high call volumes
  • Basic computer proficiency (CRM systems, scheduling tools, etc.)
  • Positive attitude and team-oriented mindset

Preferred Skills:

  • Experience in a dealership environment
  • Familiarity with automotive service processes
  • Sales or upselling experience is a plus

What We Offer:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities within the dealership
  • Training aligned with Lexus customer service standards

Apply