Helena Motors
Helena Motors

18 Helena Motors Jobs Hiring Near You

Helena Motors - Helena, MT Reports to: Sales Manager Employment Type: Full-Time Position Summary: The Sales BDC (Business Development Center) Representative is responsible for handling inbound and ...

Sales Associate

Helena, MT ยท On-site

$65K - $115K/yr

Toyota and Ford of Helena are looking to expand their sales team! The Automotive Sales Representative is responsible for guiding customers through the vehicle purchasing process, from initial contact ...

Sales Associate

Helena, MT ยท On-site

$12.50 - $17/hr

Toyota and Ford of Helena are looking to expand their sales team! The Automotive Sales Representative is responsible for guiding customers through the vehicle purchasing process, from initial contact ...

Toyota and Ford of Helena are looking to expand their sales team! The Automotive Sales Representative is responsible for guiding customers through the vehicle purchasing process, from initial contact ...

Lube and Tire Tech

Helena, MT ยท On-site

$12.50 - $17.25/hr

Job Summary: The Lube and Tire Technician is responsible for performing basic maintenance services on vehicles, including oil changes, tire rotations, and inspections. The role requires attention to ...

Position Summary The Chip & Tint Detail Technician is responsible for enhancing and protecting customer vehicles by performing professional clear bra installation, window tint installation, and ...

Chip and Tint Detail Technician

Helena, MT ยท On-site

$14.25 - $19.25/hr

Position Summary The Chip & Tint Detail Technician is responsible for enhancing and protecting customer vehicles by performing professional clear bra installation, window tint installation, and ...

Lube and Tire Tech

Helena, MT ยท On-site

$17/hr

Job Summary: The Lube and Tire Technician is responsible for performing basic maintenance services on vehicles, including oil changes, tire rotations, and inspections. The role requires attention to ...

Chip and Tint Detail Technician

Helena, MT ยท On-site

$15 - $20.25/hr

Chip & Tint Detail Technician The Chip & Tint Detail Technician is responsible for enhancing and protecting customer vehicles by performing professional clear bra installation, window tint ...

Salary: $17+ DOE Job Summary: The Lube and Tire Technician is responsible for performing basic maintenance services on vehicles, including oil changes, tire rotations, and inspections. The role ...

Helena Motors Jobs Information

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Infographic showing various job openings at Helena Motors in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Service Business Development Center Representative

Service Business Development Center Representative

Helena Motors

Helena, MT โ€ข On-site

$18 - $22/hr

Full-time

Posted 5 days ago


Job description

Helena Motors is looking to expand their Service BDC department. The Service BDC Representative is responsible for handling all inbound and outbound communication for the service
department to ensure an exceptional customer experience. This role focuses on scheduling service appointments, answering customer inquiries, following up on recommended maintenance, and helping drive traffic to the service
department. Strong communication, organizational skills, and attention to detail are essential.
Key Responsibilities
  • Handle all incoming service calls promptly and professionally.
  • Schedule and confirm customer service appointments using the dealership's CRM/DMS systems.
  • Make outbound calls to follow up on declined services, missed appointments, and recommended maintenance.
  • Maintain accurate customer records and appointment notes.
  • Respond to online service inquiries and follow up with leads in a timely manner.
  • Communicate clearly with service advisors and management regarding scheduling and customer needs.
  • Achieve productivity and appointment-setting goals as assigned.
  • Assist with CSI (Customer Satisfaction Index) follow-up to ensure a positive customer experience.
  • Perform other administrative or support duties as assigned.

Qualifications
  • High school diploma or equivalent required.
  • Previous call center, customer service, or dealership experience preferred.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office and ability to learn dealership CRM and scheduling software.
  • Organized with a strong attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Friendly, professional demeanor and strong customer service mindset.

Work Schedule
Monday through Friday, with
Saturdays as needed. This position is based on-site at Helena Motors.