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Online Service Jobs in Indiana (NOW HIRING)

CP Rankin

Roofing Service Technician

Indianapolis, IN · On-site

$18 - $29/hr

Complete required daily paperwork, such as on-line service documents, timesheets, etc. * Some Travel * There may be additional duties and responsibilities required. Requirements: * Experienced on ...

CP Rankin

Roofing Service Technician

Indianapolis, IN · On-site

$18 - $29/hr

Complete required daily paperwork, such as on-line service documents, timesheets, etc. * Some Travel * There may be additional duties and responsibilities required. Requirements: * Experienced on ...

Selking International

Diesel Technician

South Bend, IN · On-site

Must be able to perform complex diesel engine diagnostics and have the ability to navigate online Service Information systems as a skilled Diesel Technician . CDL with clean driving record preferred.

Selking International

Diesel Technician

South Bend, IN · On-site

Must be able to perform complex diesel engine diagnostics and have the ability to navigate online Service Information systems as a skilled Diesel Technician . CDL with clean driving record preferred.

Selking International

Diesel Technician

South Bend, IN · On-site

Must be able to perform complex diesel engine diagnostics and have the ability to navigate online Service Information systems as a skilled Diesel Technician . CDL with clean driving record preferred.

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$11

$21

$37

How much do online service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online service in Indiana is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.06 per hour, depending on experience, location, and employer.

What is an online service job?

Online service jobs are positions that involve providing support, assistance, or services to customers or clients over the internet. These roles can range from customer service representatives to technical support agents, chat support, virtual assistants, and more. Employees in online service jobs typically communicate via email, chat, or video calls, helping users resolve issues, answer questions, or facilitate transactions. These jobs are popular due to their flexibility and the ability to work remotely.

What are the key skills and qualifications needed to thrive as an online customer service representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Patience, active listening, and adaptability are essential soft skills for delivering effective and empathetic customer support. These skills ensure efficient resolution of customer issues, high satisfaction, and positive brand reputation in a digital environment.

What are some common challenges faced by professionals working in online service roles, and how can they be managed effectively?

Professionals in online service roles often face challenges such as handling high volumes of customer inquiries, managing difficult or dissatisfied customers, and adapting to rapidly changing technology platforms. Building strong communication skills and practicing patience are key to providing effective support. Additionally, staying updated on the latest service tools and processes helps streamline workflows and improve customer satisfaction. Working closely with team members and regularly sharing best practices can further ease these challenges and foster a collaborative work environment.

What are the most commonly searched types of Service jobs in Indiana?

The most popular types of Service jobs in Indiana are:

What cities in Indiana are hiring for Online Service jobs?

Cities in Indiana with the most Online Service job openings:

Online Service jobs near you

Service BDC Jeff Wyler Toyota of Clarksville, IN

WYLER

Clarksville, IN • On-site

Other

Re-posted 20 days ago

Job description

Jeff Wyler Toyota of Clarksville is "Now Hiring" a BDC Agent!
Join One of the Region's Premier Automotive Teams
Jeff Wyler Toyota of Clarksville is seeking a motivated, customer-focused Service Business Development Center (BDC) Representative to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance, this is an outstanding opportunity to build a rewarding career with one of the most respected automotive groups in the Midwest.
As a Service BDC Representative, you will be the first point of contact for our service customers, helping deliver an exceptional ownership experience by scheduling appointments, responding to customer inquiries, following up on service recommendations, and supporting customer retention efforts.
What You'll Do
  • Handle inbound and outbound phone calls, text messages, emails, and online service inquiries professionally and promptly.
  • Schedule, confirm, and manage service appointments while maximizing shop capacity and technician productivity.
  • Follow up with customers regarding declined services, overdue maintenance, recalls, and manufacturer service campaigns.
  • Utilize CRM and dealership software to document customer interactions accurately.
  • Contact customers after service visits to ensure complete satisfaction and resolve concerns when appropriate.
  • Assist in maintaining customer retention through consistent communication and relationship building.
  • Work closely with Service Advisors, Service Managers, and Parts personnel to ensure a seamless customer experience.
  • Meet and exceed daily, weekly, and monthly performance goals for appointments, show rates, and customer satisfaction.
  • Maintain a positive, professional attitude while representing the Jeff Wyler brand.

If you're passionate about customer service, enjoy helping people, and want to grow your career with one of the area's leading automotive dealerships, we'd love to meet you.
Jeff Wyler Toyota of Clarksville is an Equal Opportunity Employer committed to creating an inclusive workplace where every team member can succeed.
Qualifications
  • Previous BDC, customer service, call center, hospitality, or automotive experience preferred.
  • Strong communication skills with a confident and friendly phone presence.
  • Excellent organizational and time management abilities.
  • Ability to multitask in a fast-paced environment.
  • Comfortable using CRM systems, scheduling software, and Microsoft Office.
  • Positive attitude with a strong work ethic and desire to succeed.
  • High school diploma or equivalent required.
  • Automotive dealership experience is a plus but not required-we provide comprehensive training for the right candidate.

Apply