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Senior Service Jobs in Indiana (NOW HIRING)

EXOS

Sr. Service Delivery Manager

Indianapolis, IN · On-site

Service Strategy and Planning: * Alignment with Business Goals: They collaborate with senior management to understand business objectives and align IT services accordingly. * Service Portfolio ...

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Senior Service information

See Indiana salary details

$23.8K

$76.4K

$155.6K

How much do senior service jobs pay per year?

As of Jul 7, 2026, the average yearly pay for senior service in Indiana is $76,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $98,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a Senior Service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What is a Senior Service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Indiana? The most popular types of Service jobs in Indiana are:
What cities in Indiana are hiring for Senior Service jobs? Cities in Indiana with the most Senior Service job openings:
Senior Service jobs near you
Infographic showing various Senior Service job openings in Indiana as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $76,398 per year, or $36.7 per hour.
Senior Service Technician

Senior Service Technician

Woda Cooper

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Senior Service Technician

Proctor Place, ATZ Place, Blackhawk Commons, Brentwood Greene, Chapman Crossing,

Foxtail Pointe, Harpers Crossing, Pebble Village Townhomes, Stanley Terrace

DUTIES/RESPONSIBILITIES

  • Interact positively with residents and the public to enhance the community image and ensure superior resident retention.
  • Perform general and emergency maintenance of apartments and common areas.
  • Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
  • Maintain an attractive community appearance and overall positive curb appeal.
  • Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
  • Ensure community and walkways are kept free of trash and cleared of safety hazards, especially ice and snow during the winter months.
  • Identify actual and potential maintenance problems, including potential liability and workplace hazards, take appropriate actions to handle the problems.
  • Document monthly visual inspections of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
  • On-call responsibility: must be available for emergency calls after hours and on weekends and holidays, or as assigned.
  • Maintain professional appearance with designated maintenance uniform required by company policy.
  • Utilize personal protective equipment to ensure safe work environment as required by company policy.
  • Maintain cleanliness and upkeep of common area space as directed.
  • Consistently maintain cleanliness of dumpster area.
  • Clean and maintain exterior and interior corridors.
  • Assist with any third-party inspections as needed.      
  • Performs other related duties as assigned.

BENEFITS

We offer competitive wages and annual bonus opportunities. Benefits include:

  • Medical, Dental and Vision
  • Short Term Disability and Life Insurance
  • 401k with Company Match
  • 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
  • Cell Phone Discount
  • 12 Days Paid Time Off
  • 8 Paid Holidays & 2 Floating Holidays!
  • Fitness Reimbursement

WHO WE ARE

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most.  We are an employee-owned, passion-driven group that changes each community of which we are a part.  We manage over 14,000 housing units in 16 states, proudly serving seniors, veterans, and other economically challenged groups.  We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

REQUIRED SKILLS AND ABILITIES

  • Thorough knowledge of general plumbing, electrical, and HVAC repair.
  • Ability to read repair manuals.
  • Ability to use hand tools and power tools.
  • Ability to follow instructions.
  • Excellent time management skills.
  • Strong analytical and problem-solving skills.

EDUCATION AND EXPERIENCE

  • Must be at least 18 years old with a high school diploma or GED.
  • Must be able to read and speak English and follow oral and written directions.
  • Previous experience in maintenance preferred.

PHYSICAL REQUIREMENTS

  • Must possess a valid driver’s license and insurance.
  • Prolonged periods of standing and walking.
  • Must be physically able to climb ladders, bend, and crawl into small spaces.
  • Must be able to lift 50 pounds at a time.
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About Woda Cooper

Sourced by ZipRecruiter

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 15 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

Industry

Construction of buildings

Company size

501 - 1,000 Employees

Headquarters location

Columbus, OH, US

Year founded

1990

Social media

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