What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
Service Strategy and Planning: * Alignment with Business Goals: They collaborate with senior management to understand business objectives and align IT services accordingly. * Service Portfolio ...
Quick apply
Service Strategy and Planning: * Alignment with Business Goals: They collaborate with senior management to understand business objectives and align IT services accordingly. * Service Portfolio ...
Service Strategy and Planning: * Alignment with Business Goals: They collaborate with senior management to understand business objectives and align IT services accordingly. * Service Portfolio ...
Service Strategy and Planning: * Alignment with Business Goals: They collaborate with senior management to understand business objectives and align IT services accordingly. * Service Portfolio ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
What you'll need to succeed as a Senior Service Center Manager at XPO Minimum qualifications: * 5 years of supervisory experience * Thorough knowledge of and experience with the Less-than-Truckload ...
Senior Service Delivery Specialist
Indianapolis, IN · On-site +1
$68K - $104K/yr
Zayo is seeking a Senior Service Delivery Specialist tomanage the implementation of Lit and Dark Fiber services in one or more of the following product areas: * Waves services, Ethernet Services, DIA ...
Senior Service Delivery Specialist
Indianapolis, IN · On-site +1
$68K - $104K/yr
Zayo is seeking a Senior Service Delivery Specialist tomanage the implementation of Lit and Dark Fiber services in one or more of the following product areas: * Waves services, Ethernet Services, DIA ...
Senior Service Sales Specialist
Indianapolis, IN · On-site +1
$109K - $128K/yr
The Senior Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and ...
Senior Service Sales Specialist
Indianapolis, IN · On-site +1
$109K - $128K/yr
The Senior Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and ...
The CLEAR Senior Service and Sales Representative(Senior Ambassador)makes magic happen every day by creating frictionless experiences for our members. What You'll Do * Drive membership enrollments by ...
Quick apply
The CLEAR Senior Service and Sales Representative(Senior Ambassador)makes magic happen every day by creating frictionless experiences for our members. What You'll Do * Drive membership enrollments by ...
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members. What You'll Do * Drive membership enrollments ...
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members. What You'll Do * Drive membership enrollments ...
Senior Field Service Technician
$40K - $100K/yr
Your Responsibilities as Senior Appliance Technician As a Senior Appliance Repair Technician, you are a key component in providing excellent customer service to our customers and our team of ...
Quick apply
Senior Field Service Technician
$40K - $100K/yr
Your Responsibilities as Senior Appliance Technician As a Senior Appliance Repair Technician, you are a key component in providing excellent customer service to our customers and our team of ...
Senior Mobile Service Technician
Indianapolis, IN · On-site
$36 - $42/hr
Description Senior Mobile Service Technician Wiers Fleet Partners | Indianapolis, IN | Full Time | $36 to $42 Hourly Medical • Dental • Vision • 401K • Paid Uniforms • Paid Vacation • ...
Senior Mobile Service Technician
Indianapolis, IN · On-site
$36 - $42/hr
Description Senior Mobile Service Technician Wiers Fleet Partners | Indianapolis, IN | Full Time | $36 to $42 Hourly Medical • Dental • Vision • 401K • Paid Uniforms • Paid Vacation • ...
Use house or cell phones to communicate with Senior Service Tech as needed. * Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as ...
Use house or cell phones to communicate with Senior Service Tech as needed. * Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as ...
Use house or cell phones to communicate with Senior Service Tech as needed. * Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as ...
Use house or cell phones to communicate with Senior Service Tech as needed. * Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as ...
As a CBRE Laboratory Instrument Services Sr. Technician, you will calibrate, maintain, and complete the major repairs of scientific instrumentation. This job is part of the Critical and Technical ...
As a CBRE Laboratory Instrument Services Sr. Technician, you will calibrate, maintain, and complete the major repairs of scientific instrumentation. This job is part of the Critical and Technical ...
As a CBRE Laboratory Instrument Services Sr. Technician, you will calibrate, maintain, and complete the major repairs of scientific instrumentation. This job is part of the Critical and Technical ...
As a CBRE Laboratory Instrument Services Sr. Technician, you will calibrate, maintain, and complete the major repairs of scientific instrumentation. This job is part of the Critical and Technical ...
This individual will be responsible for performing a variety of mechanical services on vehicles ... Senior Master Technician Benefits: * Turn 70-80 hour a week * Health, Medical and Dental * 401K ...
This individual will be responsible for performing a variety of mechanical services on vehicles ... Senior Master Technician Benefits: * Turn 70-80 hour a week * Health, Medical and Dental * 401K ...
Senior Master Technician
Warsaw, IN · On-site
This individual will be responsible for performing a variety of mechanical services on vehicles ... Senior Master Technician Benefits: * Turn 70-80 hour a week * Health, Medical and Dental * 401K ...
Senior Master Technician
Warsaw, IN · On-site
This individual will be responsible for performing a variety of mechanical services on vehicles ... Senior Master Technician Benefits: * Turn 70-80 hour a week * Health, Medical and Dental * 401K ...
Senior Service information
See Indiana salary details
$23.8K - $35.8K
14% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$35.8K - $47.8K
22% of jobs
$47.8K - $59.7K
9% of jobs
The median wage is $68.3K / yr.
$59.7K - $71.7K
7% of jobs
$71.7K - $83.7K
12% of jobs
$93.4K is the 75th percentile. Wages above this are outliers.
$83.7K - $95.7K
14% of jobs
$95.7K - $107.7K
9% of jobs
$107.7K - $119.6K
4% of jobs
$119.6K - $131.6K
3% of jobs
$131.6K - $143.6K
4% of jobs
$143.6K - $155.6K
2% of jobs
$23.8K
$76.4K
$155.6K
How much do senior service jobs pay per year?
As of Aug 28, 2026, the average yearly pay for senior service in Indiana is $76,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $98,000.00 per year, depending on experience, location, and employer.
What is a senior service?
A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.
What are the key skills and qualifications needed to thrive as a senior service professional, and why are they important?
To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.
What are some common challenges faced by senior service professionals, and how can they effectively address them?
Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.
What is the difference between Senior Service vs Customer Service Representative?
| Aspect | Senior Service | Customer Service Representative |
|---|---|---|
| Required Credentials | Experience in service roles, possibly certifications in customer service or related fields | High school diploma or equivalent; on-the-job training |
| Work Environment | Call centers, service departments, client-facing roles | Call centers, retail, online support |
| Employer & Industry Usage | Service industries, corporate support teams | Retail, telecommunications, hospitality |
| Common Search & Comparison | Senior Service vs Customer Service Representative |
Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.
What are the most commonly searched types of Service jobs in Indiana?
The most popular types of Service jobs in Indiana are:
What cities in Indiana are hiring for Senior Service jobs?
Cities in Indiana with the most Senior Service job openings:
Full-time
Medical, Life, Retirement, PTO
Posted 10 days ago
XPO rating
6.9
Based on 224 frontline employees who took The Breakroom Quiz
231st of 366 rated logistics
Job description
What you'll need to succeed as a Senior Service Center Manager at XPO
Minimum qualifications:
Preferred qualifications:
About the Senior Service Center Manager job
Pay, benefits and more:
What you'll do on a typical day:
Senior Service Center Managers are required to:
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Minimum qualifications:
- 5 years of supervisory experience
- Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, DOT, FMCSA, and other transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures
- Experience with Microsoft Office
- Valid driver's license and satisfactory driving record
- Available to work a variety of shifts, including days, evenings, nights and weekends and travel as needed
Preferred qualifications:
- Bachelor's degree, 5 years of related work experience or equivalent military experience
- Experience balancing operations leadership with external sales and relationship building
- Experience with process improvement
- Able to multitask and prioritize work with excellent organizational skills
- Experience managing in an LTL environment
- Solid analytical skills-problem solving skills to improve multiple metrics to hit the budget
- Exceptional leadership, communication, presentation and administrative skills
- Experence in sales or sales leadership
- Experience managing P&L
About the Senior Service Center Manager job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO during your first year of employment
- 9 paid Company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a Company incentive compensation plan
- Opportunity to purchase XPO stock twice per year at a discounted rate through weekly payroll deductions
- Company vehicle provided based on service center class size
What you'll do on a typical day:
- Supervise and lead all service center employees; oversee timekeeping, payroll administration, personnel changes, and ongoing coaching, discipline, training, and development of your staff.
- Own and achieve P&L goals for the service center, including attaining Key Performance Indicators (KPIs)
- Lead your supervisory team to plan and attain daily and long term labor goals to ensure budget, service and quality goals are achieved. Ensure, teach, coach and train to ensure that quality and service goals are achieved; address any deviations from standard.
- Provide information frequently to all employees about service center productivity and company policies and procedures
- Conduct regular team meetings to promote engagement, review productivity, safety, and service, and performance, communicate operational updates, and address questions or concerns
- Research, monitor and implement all opportunities to cut costs and improve efficiencies
- Support sales-driven growth by ensuring operational execution meets customer requirements, addressing service gaps, and identifying opportunities to improve yield and profitability
- Partner with Sales to drive revenue growth and retain key business by participating in customer visits, translating customer needs into operational plans, resolving service issues impacting key accounts, and supporting new business onboarding while executing local strategies to strengthen customer relationships
- Develop relationships and engage with the top 10-15 local, revenue-driving customer accounts
- Promote and enforce safe and clean facility and equipment through adherence to safety and housekeeping practices/procedures, regular safety briefings, timely training completion, and strict adherence to driver and vehicle DOT compliance, OSHA standards, hazardous materials handling requirements, and environmental regulations, taking immediate action to correct unsafe behaviors and conditions
- Hold the team accountable to route proper documentation and oversee procedure control for hazardous material shipments
- Comply with all applicable laws/regulations as well as all company policies/procedures
- Lead the "Self-Assessment" process to verify adherence to all service center operational processes and standards through recurring compliance checkpoints
Senior Service Center Managers are required to:
- Frequently lift up to 50 lbs. and occasionally greater than 75 lbs
- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
- Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
- Work outdoors in inclement weather
- Work non-traditional hours including overnight and occasional weekend hours
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
About XPO
Sourced by ZipRecruiter
Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.
Industry
Import-export
Company size
10,000+ Employees
Headquarters location
Greenwich, CT, US