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Senior Service Jobs (NOW HIRING)

PGM Service

Sr. Service Technician

Orlando, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Tampa, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Tampa, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Orlando, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Tampa, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Orlando, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

eStorage

Sr. Service Technician

Role Overview for Sr. Service Technician Wondering what your day-to-day could look like as our new Sr. Service Technician? In this role, you'll play an integral part of the service team, primarily ...

Community Access

Senior Service Coordinator

Bronx, NY · On-site

Senior Service Coordinator Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We ...

Morgan Properties

Senior Service Technician

Slidell, LA · On-site

$24 - $26/hr

Now Hiring Experienced Senior Service Technicians | Competitive Pay, Benefits & Career Growth What you will be doing: We are seeking a Senior Service Technician with a "Whatever It Takes" approach to ...

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All Jobsservice JobsSenior Service Jobs

Senior Service information

See salary details

$25K

$80.3K

$163.5K

How much do senior service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior service in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a senior service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What are the key skills and qualifications needed to thrive as a senior service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What are some common challenges faced by senior service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What cities are hiring for Senior Service jobs?

Cities with the most Senior Service job openings:

What are the most commonly searched types of Service jobs?

The most popular types of Service jobs are:

What states have the most Senior Service jobs?

States with the most job openings for Senior Service jobs include:

Senior Service jobs near you
Infographic showing various Senior Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Sr. Service Technician

PGM Service

Orlando, FL • On-site

$52 - $60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Commercial Kitchen Service Technician (Mid & Senior Level)

PGM Service Group – Tampa, Sarasota & Orlando, FL

PGM Service is a fast-growing commercial kitchen equipment service company supporting restaurants, hospitals, and large foodservice operations across Florida. We specialize in keeping kitchens operational with a focus on quality, speed, and professionalism.

We are actively hiring Mid-Level and Senior Service Technicians across the following markets:

  • Tampa
  • Orlando

Compensation & Earning Potential

We offer a strong hourly base, consistent overtime, and performance-based commission.

Mid-Level Technician

$45–$52+ per hour effective earnings (including overtime + commission)

Senior Technician

$52–$60+ per hour effective earnings (including overtime + commission)

  • Hourly pay + overtime (1.5x)
  • Commission tied to production
  • Consistent overtime available (5–10+ hours per week typical)
  • Company vehicle (after onboarding period)

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO) – Up to 7 weeks per year based on tenure
  • Consistent, year-round work
  • Career growth and advancement opportunities

What You’ll Do

  • Diagnose and repair commercial kitchen equipment:
  • Cooking equipment (ovens, fryers, grills, steamers)
  • Refrigeration equipment (reach-ins, prep tables, ice machines)
  • Perform preventive maintenance (PMs)
  • Communicate clearly with customers on issues and solutions
  • Complete digital work orders with notes and photos
  • Identify additional repair opportunities
  • Maintain truck inventory and tools

What We’re Looking For

Mid-Level Technician

  • 3–5+ years of experience in food equipment, HVAC, refrigeration, or a similar field
  • Strong electrical and mechanical troubleshooting skills
  • Able to run most service calls independently

Senior Technician

  • 5–8+ years of experience
  • Advanced diagnostics across hot-side and/or refrigeration systems
  • Ability to handle complex calls without supervision
  • Comfortable mentoring junior technicians

Requirements

  • Valid driver’s license with clean record
  • Ability to pass background check (required for certain customer sites)
  • Strong work ethic and professionalism

Preferred (Not Required)

  • EPA Certification
  • CFESA Certification
  • Manufacturer certifications
  • Gas or electrical certifications

Why Join PGM Service

  • High earning potential tied to your performance
  • Steady, year-round work across established accounts
  • Opportunity to grow into Senior and Master Technician roles
  • Supportive team environment with real advancement paths
  • Focus on quality work — not being the cheapest provider

Growth Path

Technicians have a clear path to increase earnings through:

  • Higher production levels
  • Expanded skillsets (hot-side and refrigeration)
  • Certifications and training

Apply Today

PGM where the best techs live. If you’re a motivated technician looking to grow your income and skillset with a company that rewards performance, we’d like to speak with you.

Benefits:

  • 401(k)
  • 401(k) matching
  • Company truck
  • Dental insurance
  • Flexible schedule
  • Fuel card
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid time off
  • Paid training
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Experience:

  • Food Service Equipment: 3 years (Preferred)

Work Location: On the road