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Senior Service Jobs in Georgia (NOW HIRING)

NextGen Security

Senior Service Technician

Atlanta, GA · On-site

What you'll be doing:  The Senior Service Technician is responsible for the service, maintenance, troubleshooting, programming, testing and repair of enterprise level electronic security systems ...

New

STYL Residential

Sr. Service Manager

Duluth, GA · On-site

STYL Residential is looking to hire a Sr. Service Manager to apply outstanding leadership and technical skill at our community in Duluth, GA. About Us STYL Residential is a vertically integrated ...

Cortland Partners

Senior Service Technician

Atlanta, GA · On-site

As a Senior Service Technician, you maintain the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike. Qualifications Roles ...

Caring Senior Service

CNA or PCA

Alpharetta, GA · On-site

$14.25 - $17.50/hr

What makes Caring Senior Service different is how we treat the people who do the work. At Caring Senior Service, our culture is built on respect, purpose, and partnership. We believe great care ...

Caring Senior Service

CNA or PCA

Atlanta, GA · On-site

$15 - $19.50/hr

Join the Caring Senior Service Family. Are you a compassionate caregiver looking to earn extra income while making a meaningful difference in someone's life? At Caring Senior Service , we believe ...

Caring Senior Service

CNA or PCA

Marietta, GA · On-site

$14.75 - $19.25/hr

Join the Caring Senior Service Family. Are you a compassionate caregiver looking to earn extra income while making a meaningful difference in someone's life? At Caring Senior Service , we believe ...

Visa

Sr. Service Experience Consultant

Atlanta, GA · On-site

The Sr. Consultant, Service Experience will focus on Visa Commercial Solutions (VCS) Hub rollout and will operate as an individual contributor responsible for driving operational excellence ...

Caring Senior Service

CNA or PCA

Cumming, GA · On-site

$16/hr

Join the Caring Senior Service Family and Make a Difference We're currently hiring for a client who needs a few days per week coverage. Daytime hours ( weekdays) Her home has a Cumming address, on ...

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All JobsService JobsSenior Service JobsSenior Service Jobs in Georgia

Senior Service information

See Georgia salary details

$21.1K

$67.8K

$138.1K

How much do senior service jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior service in Georgia is $67,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a senior service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What are the key skills and qualifications needed to thrive as a senior service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What are some common challenges faced by senior service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Georgia?

The most popular types of Service jobs in Georgia are:

What cities in Georgia are hiring for Senior Service jobs?

Cities in Georgia with the most Senior Service job openings:

Senior Service jobs near you
Infographic showing various Senior Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,793 per year, or $32.6 per hour.

Senior Service Technician

Atlanta, GA • On-site

NextGen Security
Investigation and Physical Security Services • 51 - 200 employees
Learn more about NextGen Securityexternal

Full-time

Posted 3 days ago

New

Job description

NextGen Security LLC

Job Summary

Company

NextGen Security, LLC

Location

Atlanta, GA

Industries

Security and Surveillance

Job Type

Full Time Employee

Years of Experience

5+ years of service experience in security industry or technical background.

Career Level

Experienced (Non-Manager)  

Exemption

Non-exempt

Senior Service Technician

What we're looking for: 

We are seeking an experienced electronic security service technician to join our fast-growing and dynamic team.

What you'll be doing: 

The Senior Service Technician is responsible for the service, maintenance, troubleshooting, programming, testing and repair of enterprise level electronic security systems for Healthcare, Higher Education, Utilities, Pharmaceutical, Data Center & Technology and Oil & Gas customers. This role serves as a technical leader in the field, providing advanced support mainly for Access Control, Video Surveillance, and related low-voltage systems. The Senior Service Technician ensures systems operate reliably, maintains strong customer relationships, and supports the operation team when needed. Some travel may be required, along with after-hours service calls.

What you bring to the table:

  • Minimum of 5 years of experience with installing and maintaining:
  • Enterprise-level access control systems.
  • Enterprise-level video management systems (IP-based and analog).
  • Technical/electrical background.
  • Superior problem solving and communication skills.
  • Work independently with minimal supervision.
  • Familiarization with local electronic security codes and industry standards.
  • Understanding and ability to work safely in a chemical plant environment.
  • Ability to safely operate a company vehicle.

Preferred but Not Required

  • Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
  • Video Management System Vendor Certifications in Genetec, Avigilon, Exaqc, MaxPro, and/or Milestone.
  • Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.
  • Networking and IT knowledge.
  • TWIC Cardholder.
  • Experience in computer operating systems, network design and implementation.

What we bring to the table: 

  • Compensation based upon background and experience.
  • Company vehicle.
  • Full benefits package.
  • Vacation.
  • Cell phone Allowance.

We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.

Application Process

Please submit your resume, references and your requested salary range when applying for this position below.


More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn't convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM

Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security's HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security's website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security's HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security's HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.