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Service Manager Jobs in Georgia (NOW HIRING)

The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and ...

The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and ...

Join Our Team as a Service Manager at Auto Intensive Care in Savannah, GA! Are you passionate about the automotive industry and thrive in a fast-paced work environment? Auto Intensive Care is looking ...

The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and ...

The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and ...

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

The Service Manager plays a pivotal role in overseeing the efficient operation of the Service department, ensuring that all maintenance and repair activities meet the highest standards of quality and ...

Service Manager

Macon, GA · On-site

$25 - $30/hr

Service Manager Lofts at Mercer Village I, II amp; Tatnall - Student Housing Macon GA AREY Group, LLC At AREY Group, we're not your average property management group - we're a dynamic real estate ...

As the Service Manager, you will lead the Technicians and Supervisors in daily service operations. This position is responsible for providing a safe workplace and developing a "Safety First" culture.

As the Service Manager, you will lead the Technicians and Supervisors in daily service operations. This position is responsible for providing a safe workplace and developing a "Safety First" culture.

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

The Service Manager plays a pivotal role in overseeing the efficient operation of the Service department, ensuring that all maintenance and repair activities meet the highest standards of quality and ...

Service Manager With 100 years of success, Nixon Power Services is the world's largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take ...

As the Service Manager, you will lead the Technicians and Supervisors in daily service operations. This position is responsible for providing a safe workplace and developing a "Safety First" culture.

Service Manager

Kennesaw, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Service Manager

Woodstock, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Service Manager

Acworth, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

Service Manager

Augusta, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human ...

Service Manager

Atlanta, GA · On-site

$125K - $135K/yr

Service Manager - South Position Overview: The Service Manager is responsible for leading the service department to deliver exceptional customer experiences, drive revenue growth, and ensure ...

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Service Manager information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service manager in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
What are the most commonly searched types of Service jobs in Georgia? The most popular types of Service jobs in Georgia are:
What are popular job titles related to Service Manager jobs in Georgia? For Service Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Georgia look for? The top searched job categories for Service Manager jobs in Georgia are:
What cities in Georgia are hiring for Service Manager jobs? Cities in Georgia with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,082 per year, or $28.4 per hour.

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Retirement, PTO

Re-posted 11 days ago


Job description

Description

ECI Group is seeking an experienced, customer-centric Service Manager to join our growing team. The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and uphold our company values. Our Service Managers thrive in being leaders who stive to deliver excellence across all aspects of the business including customer service, people leadership, safety, and operations. Sound like you? Join us!


About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated - developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000 + units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together. 


What's In It For You?

In addition to competitive pay, ECI's robust benefits package includes:

  • Bonus potential  
  • 30% rental discount at ECI properties  
  • Paid time off and company holidays 
  • 401k plus 4% company match 
  • Wellness plans, flexible spending accounts, and dependent care 
  • Participation in professional development programming, including a designated Mentor from day one 


What You'll Do

  • Daily monitoring and communication of the maintenance staff, schedules, on-call availability, and duties.  
  • Coordinate with the office staff to determine weekly apartment make ready and service request schedules.
  • Complete and evaluate the daily/weekly completion of all work orders.  
  • Identify and schedule preventative maintenance including filter change, power washing, etc.
  • Monitor and inspect market ready apartments to ensure quick turn times.
  • Monitor and maintain all required permits for operating the property such as pool, spa, elevator, sign etc. 
  • Assist with hazardous weather problems, fires, floods, freezing, snow removal, etc.; identify and correct any hazardous community conditions. 
  • Assist the Community Manager with supervising all work by outside contractors.
  • Ensure all equipment is operated in a safe manner.
  • Coordinate, schedule and respond to resident/management service requests for occupied apartments.    
  • Assist Community Manager with ensuring safety procedures are adhered to at the property. 
  • Coordinate and schedule appropriate safety and skills training for the maintenance staff.  
  • Report any workman's compensation issues and/or employee incidents immediately. 
  • Maintain compliance with OHSA regulations.
  • Monitor and maintain the maintenance budget, order supplies, and obtain purchase approvals.


Requirements

What You'll Need

  • Minimum 3 years of general maintenance experience in residential property management; 1 year of supervisory experience is preferred.  
  • Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems 
  • EPA certification as well as other certifications/licenses as required by local, state or other regulations.
  • Willingness and ability to work weekends and maintain 24/7 on-call duties.  
  • High school graduate or GED.  
  • Basic experience with Microsoft Office Suite, Internet, and other relevant applications. 


What'll Set You Apart

  • Proficiency with Excel and ability to accurately perform basic mathematical functions.
  • Strong customer service and problem-solving skills.
  • Prior experience or working knowledge of Yardi or similar applications.



Physical Activities and Work Environment

  • Requires frequent lifting and moving of objects up to 75 pounds.
  • Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
  • May require regularly climbing stairs to access upper floor apartments. 
  • Requires frequently working outside in various weather conditions.




ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.