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Service Manager Jobs in Georgia (NOW HIRING)

Murphy-Hoffman Company

Service Manager

Augusta, GA · On-site

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Augusta Date 12-31-2025 Address 4318 Belair Frontage Road City Augusta State GA Job Overview & Essential ...

Murphy-Hoffman Company

Service Manager

Savannah, GA · On-site

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Savannah Date 12-31-2025 Address 5622 Highway 21 North City Savannah State GA Job Overview & Essential ...

Popeyes

Service Manager

Brunswick, GA

$14 - $16/hr

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with ...

Best in Boating

Service Manager

Sandy Springs, GA · On-site

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

Best in Boating

Service Manager

Atlanta, GA

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

Flint Equipment Company

SERVICE MANAGER

Americus, GA · On-site

We have an opening for a Service Manager in Americus, GA. This position will manage service operations within the dealership to maximize return on investment by optimizing service department ...

Popeyes

Service Manager

Brunswick, GA

$14 - $16/hr

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with ...

STYL Residential

Service Manager

Smyrna, GA · On-site

STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Smyrna, GA. About Us STYL Residential is a vertically integrated, owner ...

Ace Industries, Inc.

Service Manager

Norcross, GA · On-site

$25 - $30/hr

Service Manager Reports To: Branch Manager Employee Type: Full-time Pay Range: $25.00-$30.00 an hour Job Purpose: To manage all logistical aspects of service jobs, repairs, and inspections for the ...

STYL Residential

Service Manager

Atlanta, GA · On-site

STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community Drift Dunwoody in Dunwoody, GA. About Us STYL Residential is a vertically ...

Popeyes

Service Manager

Hinesville, GA

$14 - $16/hr

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with ...

Hogan Transportation

Service Manager

Atlanta, GA · On-site

Job Summary The Service Manager directly supervises and coordinates the activities and responsibilities in the shop. Accountable for the shop performance, including but not limited to, labor ...

Superior Fleet Solutions

Service Manager

Albany, GA

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

Texas Roadhouse

Service Manager

Mcdonough, GA

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Integral Group LLC

Service Manager

Atlanta, GA · On-site

Service Requests 1. Manage the work order assignment and completion process to the SLA of 24-hour emergency and 72 on routine. 2. Oversee the use of Yardi for the work order process inclusive of ...

Popeyes

Service Manager

Hinesville, GA

$14 - $16/hr

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with ...

TEI Hosp

Service Manager

Atlanta, GA · On-site

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

FleetPride, Inc.

Service Manager

Albany, GA · On-site

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

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$27.9K

$59.1K

$100.1K

How much do service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for service manager in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What are the most commonly searched types of Service jobs in Georgia? The most popular types of Service jobs in Georgia are:
What are popular job titles related to Service Manager jobs in Georgia? For Service Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Georgia look for? The top searched job categories for Service Manager jobs in Georgia are:
What cities in Georgia are hiring for Service Manager jobs? Cities in Georgia with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Georgia as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,082 per year, or $28.4 per hour.
Service Manager

Service Manager

Murphy-Hoffman Company

Augusta, GA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Details
Job Title
Service Manager
Business Function
Management
Branch Name
MHC Kenworth-Augusta
Date
12-31-2025
Address
4318 Belair Frontage Road
City
Augusta
State
GA
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
  • Assesses present and future needs, trends, problems and profit opportunities of the Service Department.
  • Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department.
  • Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
  • Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
  • Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
  • Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships.
  • Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force.
  • Maintains appropriate communication within and between all departments within the branch.
  • Promotes safe work habits and ensures that safety rules are followed.
  • Develops and maintains policies and practices which will ensure positive employee and customer relations.
  • Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed.
  • Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
  • Performs other duties as assigned by a supervisor.

SAFETY-SENSITIVE
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications
  • CDL preferred.
  • Minimum of four years' experience in related field.
  • Must display excellent leadership and communication skills.
  • Requires previous supervisory experience.
  • Must have positive can-do attitude.
  • Must have strong work ethics and commitment to extra hours when needed.

Benefits
  • Competitive Salary
  • Medical, Dental and Prescription Insurance
  • Disability and Life Insurance
  • Paid Time Off program
  • 401k and Profit Sharing with Employer Match
  • Flexible Spending Account
  • Internal Promotion Opportunities
  • On the Job Training

About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled

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