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Service Manager Jobs in Georgia (NOW HIRING)

Crane Payment Innovations

Service Manager

Atlanta, GA · On-site

WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...

New

Crane NXT Co

Service Manager

Atlanta, GA · On-site

WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...

New

Progress Residential

Service Manager

Atlanta, GA · On-site

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our ...

Crystal Tractor of Cairo

Service Manager

Cairo, GA · On-site

We are looking to hire a full-time, motivated, Service Manager to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive ...

Crystal Tractor of Cairo

Service Manager

Cairo, GA

We are looking to hire a full-time, motivated, Service Manager to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive ...

Sunbelt Rentals

Service Manager

Atlanta, GA · On-site

$64K - $76K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...

Sunbelt Rentals

Service Manager

Garden City, GA · On-site

$64K - $76K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an ...

Superior Fleet Solutions

Service Manager

Albany, GA

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

asburyauto

Service Manager

Atlanta, GA

The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and ...

Progress Residential

Service Manager

Atlanta, GA · On-site

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our ...

Bubba's 33

Service Manager

Buford, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Sunbelt Rentals

Service Manager

Savannah, GA · On-site

$64K - $76K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...

Flint Equipment Company

SERVICE MANAGER

Americus, GA · On-site

We have an opening for a Service Manager in Americus, GA. This position will manage service operations within the dealership to maximize return on investment by optimizing service department ...

Best in Boating

Service Manager

Sandy Springs, GA · On-site

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

Sprouts Farmers Market

Service Manager

Roswell, GA · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

New

Texas Roadhouse

Service Manager

Mcdonough, GA · On-site

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Buford, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Augusta, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Douglasville, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Wolter, Inc.

SERVICE MANAGER

Buford, GA · On-site

Manages the functions of a branch service department. General Purpose: To provide excellent service support to our customers (external and internal) and grow our service revenues. Role qualifications:

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Service Manager information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Georgia? The most popular types of Service jobs in Georgia are:
What are popular job titles related to Service Manager jobs in Georgia? For Service Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Georgia look for? The top searched job categories for Service Manager jobs in Georgia are:
What cities in Georgia are hiring for Service Manager jobs? Cities in Georgia with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $59,082 per year, or $28.4 per hour.

Service Manager

Crane Payment Innovations

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Have you ever used a self-checkout in at the grocer you frequent? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).
We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.
Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 30 service branches.
WHAT YOU'LL BE DOING
As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on delivering a superior customer experience by championing a customer-centric approach and working closely with the support and sales teams to ensure timely and effective service for our diverse customer base.
You will lead the recruitment, development, and management of service technicians, fostering a culture of excellence and continuous improvement within an assigned territory. In addition, you will keep a watchful eye on key performance metrics and lead efforts to improve service processes, while also resolving service escalations with a focus on long-term solutions and preventive measures. Your forward-thinking mindset will drive innovation and operational efficiency through the implementation of high-quality service delivery using emerging technologies and best practices, ensuring that our service operations remain on the cutting edge of the industry.
Key Responsibilities:
Customer Satisfaction and Service Excellence:
  • Foster a customer-centric approach to ensure exceptional customer satisfaction for both Cummins Allison and CPI customers.

  • Collaborate closely with the support and sales teams to provide timely and effective service to meet customer needs and to drive growth of our product and service offerings.

  • Monitor daily activities and improve key performance metrics, such as Response Time, Bounce Rate, Technician Utilization, Customer Satisfaction, and SLA attainment to enhance service quality and ensure timely completion of work orders.

Technician Management and Development:
  • Lead the recruitment, hiring, and management of service technicians for both Cummins Allison and CPI products.

  • Implement a forward-looking training and development program to enhance technician skills and keep them at the forefront of industry trends.

  • Continuously mentor and support technicians by building strong succession plans and career paths that support long-term growth and engagement.

  • Ensure compliance with safety, quality and regulatory standards across all service operations.

Service Process Enhancement:
  • Spearhead efforts to improve service processes and procedures, ensuring a smoother customer experience for both Cummins Allison and CPI customers.

  • Drive innovation and efficiency through the implementation of emerging technologies and service best practices.

  • Proactively identify opportunities for improvement by identifying gaps and initiating change based on industry trends to maintain a cutting-edge service operation.

  • Maintain budgets, forecasts, and cost control for field service operations while ensuring optimized staffing and workforce planning.

Service Escalation Resolution:
  • Take ownership of service escalation resolution for both Cummins Allison and CPI customers, focusing on long-term solutions and preventive measures.

  • Collaborate with cross-functional teams to address customer concerns swiftly and effectively.

  • Ensure that the reputation of Cummins Allison as a trusted provider of cash, coin, and check processing solutions is upheld.

Qualifications:
  • Bachelor's degree in a related field.

  • 3-5 years of experience in service management or supervisory roles, preferably in a field operations environment.

  • Proven experience in service management or a related field, with a track record of achieving and exceeding performance targets.

  • Strong leadership and interpersonal skills, with the ability to effectively manage and mentor a team of service technicians.

  • Excellent problem-solving abilities and the capacity to resolve service escalations.

  • Strong analytical and data-driven decision-making capabilities.

  • Exceptional communication skills, both written and verbal.

  • Proficiency in Microsoft Office products

  • Knowledge of SAP, Salesforce Field Service Lightning, and Qlik

  • Ability to travel within the assigned territory.

WHAT WE'RE OFFERING
We offer an excellent compensation and benefits package, including health, dental, and vision insurance, 401(k) with employer match, and paid time off. If you are an experienced Service Operations leader with proven success in technical field services within the payment solutions, financial, retail, or related industries, then we want to hear from you. Apply today and join CPI's team of payment innovators.
Benefits include:
  • Flexible work environments

  • Defined career growth plans with opportunities to go outside of your "comfort zone"

  • Medical, dental, & vision insurance

  • 401K with Company contribution

  • Life insurance and disability benefits

  • Community involvement and volunteering events

  • Opportunities to travel and work at our global sites

Sound interesting? Come see why we are OneCPI!
CPI is part of Crane NXT
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.
#CPI
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to rac

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