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Service Contract Jobs (NOW HIRING)

cookboardman

Service Contract Billing Specialist

Dover, DE · On-site

$19.25 - $26/hr

Reads and interprets service contracts, work orders, service tickets, technician documentation, and related records to compile billing information. Prepares and submits customer invoices in ...

Crane NXT, Co.

Fully support sales region/branch territory on all service contract opportunities. * Single point of contact to ensure a personalized support model * Learn new technology and be a part of process ...

cookboardman

Service Contract Billing Specialist

Dover, DE · On-site

$19.25 - $26/hr

Reads and interprets service contracts, work orders, service tickets, technician documentation, and related records to compile billing information. Prepares and submits customer invoices in ...

Emcor UK

Service Contracts Specialist

Bakersfield, CA · On-site

$70K - $80K/yr

This will be measured by retaining a greater percentage of our existing service contract base, which will be accomplished by evaluating our performance in communication, documentation, thoroughness ...

Sonsoft Inc

Service Contracts

Baltimore, MD · On-site

... Contract and Install base modules having good knowledge on Service and usage contracts. * Hands on experience of working on service contracts covering the functions of usage contracts with service ...

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Service Contract information

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How much do service contract jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service contract in the United States is $48.08, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $52.88 per hour, depending on experience, location, and employer.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

More about Service Contract jobs

What cities are hiring for Service Contract jobs?

Cities with the most Service Contract job openings:

What are the most commonly searched types of Service jobs?

The most popular types of Service jobs are:

What states have the most Service Contract jobs?

States with the most job openings for Service Contract jobs include:

What job categories do people searching Service Contract jobs look for?

The top searched job categories for Service Contract jobs are:

Service Contract jobs near you
Infographic showing various Service Contract job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $99,999 per year, or $48.1 per hour.

Vehicle Service Contract Specialist

Jacksonville, FL • On-site

Fortegra
Insurance Services • 501 - 1,000 employees
Learn more about Fortegraexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

The Vehicle Service Contract Specialist will handle incoming claim calls and determine coverage in accordance with contract terms. They will review repair shop diagnoses and estimates to evaluate coverage and determine if inspections are necessary. Additionally, they will provide exceptional customer service throughout the claims process.
Minimum Qualifications:
  • High School Diploma or Equivalency required.
  • 2 plus years of experience repairing as vehicle technician and /or service department.
  • Industry certification a plus. (Factory training and ASE's certification).
  • Communicate claim decisions-approval or denial-clearly to customers, along with next steps.
  • For covered repairs, obtain and review estimates to facilitate timely payment authorization.
  • Verify accuracy of labor times and parts pricing within repair estimates.
  • Negotiate scope of work and pricing with repair facilities when needed.
  • Meet service level agreements (SLAs) for call handling and claim resolution.

Primary Job Functions:
  • Investigates, evaluates, and negotiates service contract claims in accordance with contractual obligations.
  • Authorizes settlements within established authority limits and refers cases exceeding personal limits to a supervisor with recommendations.
  • Provides professional and courteous service to both dealership personnel and agreement holders throughout the claims process.
  • Takes ownership in identifying and communicating recurring issues, claim trends, and potential concerns to leadership to support continuous improvement and informed decision-making.
  • Participate in any projects, reports, documentation, tasks, or objectives assigned.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Skills & Competencies Required:
  • Mechanical aptitude
  • Ability to multi-task
  • Contract interpretation
  • Negotiation skills
  • Excellent customer service
  • Strong verbal and written communication skills
  • Attention to detail
  • Critical thinking and problem-solving
  • Time management
  • Proficient in MS Office (Word, Excel, Outlook)
  • Team player

Additional Information:
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
Fortegra is not accepting unsolicited resumes from search firms for this position.
#LI-Onsite
Job Posting Disclaimer:
Fortegra has recently been made aware of unauthorized communications regarding career opportunities by individuals not associated with Fortegra or our recruitment team. Fortegra will only contact you from the Fortegra domain address (@fortegra.com). If you receive a message from someone posing as a Fortegra recruiter via text message, WhatsApp, Telegram or other messaging platform, please report it as phishing and block the sender.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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