1

Service Manager Jobs (NOW HIRING)

Service Manager

Delaware, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Service Manager Company: I-State Truck Center Location: Marshfield Wisconsin I-State Truck Center is seeking a dynamic leader to join our team as a Service Manager at our Marshfield, Wisconsin ...

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and ...

The Service Manager will be responsible for managing the daily operations of the Service department. The primary duties will include: * Overseeing all service operations, including scheduling, repair ...

Service Manager

Cold Spring, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Service Manager

Saint Matthews, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Service Manager

Syracuse, NY · On-site

$80K - $100K/yr

The Service Manager is responsible for leading the branch service department and overseeing technicians and mechanics who work in the shop and the field. The technicians perform a variety of ...

Service Manager Benefits * Above-Average Industry Pay * Comprehensive Benefits Package (including Medical/Dental/Vision) * 401K Plans with Company Match * Generous PTO Package/Paid Holidays * Short ...

Service Manager

Wilmington, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Service Manager

Cincinnati, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

Service Manager C & B Operations has an opening for a Service Manager at our John Deere Dealership in Glasgow, MT. The service manager is responsible for managing the Service Department, including ...

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

The Service Manager is responsible for the Branch service department and its diesel technicians, including the efficient and profitable operation of the department while developing and maintaining a ...

Service Manager Location: 255 Rock Hill SC Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

next page

Showing results 1-20

Service Manager information

See salary details

$33K

$70K

$118.5K

How much do service manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What cities are hiring for Service Manager jobs? Cities with the most Service Manager job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
Who are the top companies hiring for Service Manager jobs? The top employers for Service Manager jobs are:
What states have the most Service Manager jobs? States with the most job openings for Service Manager jobs include:
Infographic showing various Service Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
Service Manager

Service Manager

Tire Discounters

Delaware, OH • On-site

$55K - $85K/yr

Full-time

Posted 21 days ago


Tire Discounters rating

6.1

Company rating: 6.1 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

228th of 328 rated vehicle maintenance


Job description

Join the Tire Discounters Family -- Drive Your Career Forward!
About Us:
Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
  • Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
  • Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
  • Serves as a liaison providing clear communication between the shop, counter staff and customers.
  • Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
  • Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Requirements
  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
  • Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
  • Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
  • Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
  • Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

What Tire Discounters employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom