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Director Of Implementation Services Jobs (NOW HIRING)

Allego

Manager of Implementation Services

Waltham, MA · On-site

$82K - $141K/yr

What You'll Do As a Manager of Implementation Services, you will lead a team that is at the ... Our most successful leaders are driven by the unique opportunity to have a direct impact on the ...

Bankjoy

Director of Implementation

Austin, TX · On-site

The Role We are looking for a Director of Implementation to lead and scale Bankjoy's implementation ... services team at a fintech or digital banking company. You don't just manage from above - you ...

Visa

Director, VCA Implementation Services

Ashburn, VA · On-site

The Director, VCA Implementation Services role is a senior leadership position responsible for ... Lead the design of VIS solutions that help clients implement Visa products, platforms, and services ...

Hearst Health

Manager of Implementation

Dallas, TX · On-site

Drive continuous quality improvement initiatives to enhance service delivery and operational ... of assigned direct reports within the implementation team * Experience in driving employee ...

Hearst

Manager of Implementation

Dallas, TX · On-site +1

Drive continuous quality improvement initiatives to enhance service delivery and operational ... of assigned direct reports within the implementation team * Experience in driving employee ...

CERiS

Director of Implementations

Fort Worth, TX · On-site

$119K - $197K/yr

The CERIS Implementation Director is responsible for providing strategic leadership and oversight for the implementation of new and existing client programs, product enhancements, and service ...

Arch.co

Director of Implementations

New York, NY · On-site

$175K - $250K/yr

Who You Are: * 15+ years leading implementation, operations, client success, or service delivery in ... Deep expertise in alternative investments or wealth/RIAs, with a strong understanding of ...

Arch

Director of Implementations

New York, NY · On-site

$175K - $250K/yr

Who You Are: * 15+ years leading implementation, operations, client success, or service delivery in ... Deep expertise in alternative investments or wealth/RIAs, with a strong understanding of ...

CreatorIQ, Inc

Senior Manager, Implementation

New York, NY · On-site

$132K - $165K/yr

Partner with the Director of Implementation on capacity planning, hiring, and team structure as the ... Experience * 8+ years in enterprise SaaS implementation, customer success, or professional services ...

NHC Home Care

Director of Services

Franklin, TN · On-site

Training and experience in health service administration with at least 1 year supervisory or ... Supports the implementation and participation of the agency's QAPI Program * Coordinates and ...

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How much do director of implementation services jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for director of implementation services in the United States is $51.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

How does a Director of Implementation Services typically collaborate with cross-functional teams during complex project rollouts?

As a Director of Implementation Services, you will frequently coordinate with product management, sales, engineering, and client success teams to ensure smooth project rollouts. Your primary responsibility is to align project objectives across departments, manage timelines, and resolve any roadblocks that arise. Effective communication and stakeholder management are crucial, as you'll often facilitate meetings, set clear expectations, and provide leadership to ensure all teams are working towards a common goal. Building strong relationships with both internal and external partners is key to delivering successful implementations.

What does a Director of Implementation Services do?

A Director of Implementation Services is responsible for overseeing the successful onboarding and integration of new products, services, or systems for clients or within an organization. They lead a team that ensures projects are delivered on time, within budget, and to the client's satisfaction. Their duties often include managing project timelines, coordinating with cross-functional teams, resolving issues that arise during implementation, and ensuring effective communication between stakeholders. The role requires strong leadership, project management, and problem-solving skills. Ultimately, their goal is to ensure smooth transitions and high customer satisfaction during the implementation process.

What is the difference between Director Of Implementation Services vs Implementation Manager?

AspectDirector Of Implementation ServicesImplementation Manager
CredentialsBachelor's degree, often with advanced certifications in project management or industry-specific toolsBachelor's degree, PMP or similar certifications preferred
Work EnvironmentStrategic oversight, cross-department collaboration, executive communicationProject execution, team management, client interaction
Employer & Industry UsageUsed in large organizations across tech, healthcare, and consulting sectorsCommon in mid-sized to large companies in similar industries
Search & Comparison IntentUnderstanding leadership roles in implementationDetails about project management and team leadership

The Director Of Implementation Services typically oversees multiple projects and sets strategic goals, while the Implementation Manager focuses on executing specific projects and managing teams. Both roles require strong project management skills and industry knowledge, but the director role involves higher-level planning and stakeholder communication.

What are the key skills and qualifications needed to thrive as a Director Of Implementation Services, and why are they important?

To thrive as a Director Of Implementation Services, you need strong project management expertise, deep understanding of implementation methodologies, and a relevant bachelor's or master's degree. Familiarity with project management tools (such as Jira, Asana, or MS Project), CRM systems, and certifications like PMP or Six Sigma are highly valued. Exceptional leadership, communication, and problem-solving skills help you manage teams, engage stakeholders, and resolve challenges efficiently. These skills and qualities are essential for delivering successful implementations, ensuring client satisfaction, and driving continuous process improvements.
What cities are hiring for Director Of Implementation Services jobs? Cities with the most Director Of Implementation Services job openings:
What states have the most Director Of Implementation Services jobs? States with the most job openings for Director Of Implementation Services jobs include:
Director Of Implementation Services jobs near you
Manager of Implementation Services

Manager of Implementation Services

Allego

Waltham, MA • On-site

$82K - $141K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

What You'll Do
As a Manager of Implementation Services, you will lead a team that is at the forefront of our customer journey, playing a pivotal role in ensuring the successful onboarding and adoption of the Allego Revenue Enablement platform for new customers.
You are a seasoned project manager with a strong customer-centric mindset and the ability to help your team navigate implementation projects with multiple workstreams and diverse stakeholder groups. Your expertise in SaaS implementations, coupled with your confident and prescriptive approach, will help you guide your team to successfully launch Allego customers that positions them for long term adoption and success, and smooth transition to the post-implementation experience.
Our most successful leaders are driven by the unique opportunity to have a direct impact on the growth of the company. This is accomplished by not only consistently delivering positive customer experiences, but also by contributing to the ongoing refinement of our approach and best practices based on lessons learned and evolving customer needs.
Allego is a collaborative, energizing, fast paced environment where we believe we are part of building a significant company that will transform the way that ideas are shared, and learning happens. We love our customers and have fun working together!
Responsibilities:
  • Lead a team responsible for ensuring the successful onboarding and adoption of the Allego Revenue Enablement platform for new and existing customers.
  • Play a pivotal role at the forefront of the customer journey.
  • Guide the team in navigating complex implementation projects that involve multiple workstreams and diverse stakeholder groups.
  • Leverage expertise in SaaS implementations to advise on a confident and prescriptive approach.
  • Conduct regular meetings with team members such as 1 on 1s and team meeting to ensure understanding of priorities and help develop team members to grow in their roles
  • Work directly with your team members to facilitate a smooth and effective transition to the post-implementation experience team.
  • Contribute to the ongoing refinement of the implementation approach and best practices, integrating lessons learned and evolving customer needs.
  • Consistently work with your direct team members to update and maintain data in internal systems to support the business need to measure implementation projects and customer account health.
  • Drive a direct and positive impact on the growth of the company.

Requirements
  • Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship
  • Strong project management skills, including the ability to develop and execute project plans to manage timelines and mitigate risks.
  • Excellent communication, presentation, and interpersonal skills, with the ability to effectively consult and guide customers on best practices.
  • Strong interpersonal skills and experience initiating and building positive relationships both internally, and with customers
  • Self-motivated, proactive team player with innovative ideas to drive client loyalty, retention, and expansion.
  • Strong organizational and time management skills with the ability to manage multiple projects simultaneously and set proper expectations
  • Technical aptitude and the ability to understand and consult on product feature configuration
  • Highly detail oriented and quality driven, with a strong sense of ownership and accountability.
  • Ability to thrive in an extremely fast paced and evolving environment while maintaining a positive attitude
  • Bachelor's degree or equivalent
  • Proficient in Google Suite, Saleforce.com and Microsoft Office (Outlook, Excel, word, and PowerPoint) experience a plus
  • Project Management Professional certification preferred
  • Previous Team Lead or Leadership experience in a Project Management function is preferred

Base Salary: $82,000-$141,000
Benefits
Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one:
  • Medical, dental, and vision coverage
  • Unlimited vacation
  • Paid parental leave
  • Health Reimbursement Account (HRA)
  • Flexible Spending Account (FSA)
  • 401(k) with company matching
  • Short & long-term disability, AD&D, and life insurance
  • Allego stock options

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