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Director Of Implementation Services Jobs (NOW HIRING)

MyCarrier

Implementation Coordinator

Scottsdale, AZ · On-site

Implementation Coordinator Employment Type: Full-Time in Office in Scottsdale, Arizona Benefits ... MyCarrier provides SaaS (software as a service) products tailored to meet the needs of the Less ...

Marriott International

Director of Services

Manhattan, NY · On-site

$99K - $126K/yr

... service. • Develops goals and expectations for direct report managers. • Celebrates successes and publicly recognizes the contributions of team members. • Reviews employee satisfaction results ...

Marriott International

Director of Services

Fort Lauderdale, FL · On-site

$82K - $104K/yr

... service. • Develops goals and expectations for direct report managers. • Celebrates successes and publicly recognizes the contributions of team members. • Reviews employee satisfaction results ...

Marriott

Director of Services

Hollywood, CA · On-site

Empowers employees to provide excellent customer service. Develops goals and expectations for direct report managers. Celebrates successes and publicly recognizes the contributions of team members.

Marriott

Director of Services

Manhattan, NY

Empowers employees to provide excellent customer service. Develops goals and expectations for direct report managers. Celebrates successes and publicly recognizes the contributions of team members.

Marriott

Director of Services

Detroit, MI · On-site

Empowers employees to provide excellent customer service. Develops goals and expectations for direct report managers. Celebrates successes and publicly recognizes the contributions of team members.

SOUTH COLLEGE

Director of Student Services

Dublin, OH · On-site

Job Type Full-time Description Director of Student Services Benefits * Front Loaded PTO * Tuition ... Recommend and implement strategies for improving advising, retention, and overall student support ...

Avanath

Director of Building Services

Portland, OR · On-site

The Director of Building Services fosters a high company morale and culture that results in the ... Ability to develop and implement long-range and short-term property development and maintenance ...

SOUTH COLLEGE

Director of Student Services

Dublin, OH · On-site

Description Director of Student Services Benefits * Front Loaded PTO * Tuition Assistance * Medical ... Recommend and implement strategies for improving advising, retention, and overall student support ...

Hawaii Accounting

Director of Tax Services

Honolulu, HI · On-site

$125K - $175K/yr

Paid time off Director of Tax Services Type: Full-time Experience: High-Level Functions: Tax ... Leads implementation of process improvements, including technological changes. Technical / Client ...

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How much do director of implementation services jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for director of implementation services in the United States is $51.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

Is implementation specialist a stressful job?

Implementation specialists often face pressure to meet project deadlines and ensure client satisfaction, which can lead to stressful situations. The role requires strong organizational skills, problem-solving, and the ability to manage multiple tasks simultaneously, especially during complex deployments or system integrations.

How to become a director of implementation?

To become a director of implementation, candidates typically need extensive experience in project management, client onboarding, or software deployment, often 8-10 years, along with strong leadership and communication skills. A bachelor's degree in a related field is usually required, and certifications like PMP or Agile can enhance prospects. Progression often involves advancing from managerial roles overseeing implementation teams to senior leadership positions.

How does a Director of Implementation Services typically collaborate with cross-functional teams during complex project rollouts?

As a Director of Implementation Services, you will frequently coordinate with product management, sales, engineering, and client success teams to ensure smooth project rollouts. Your primary responsibility is to align project objectives across departments, manage timelines, and resolve any roadblocks that arise. Effective communication and stakeholder management are crucial, as you'll often facilitate meetings, set clear expectations, and provide leadership to ensure all teams are working towards a common goal. Building strong relationships with both internal and external partners is key to delivering successful implementations.

What does a Director of Implementation Services do?

A Director of Implementation Services is responsible for overseeing the successful onboarding and integration of new products, services, or systems for clients or within an organization. They lead a team that ensures projects are delivered on time, within budget, and to the client's satisfaction. Their duties often include managing project timelines, coordinating with cross-functional teams, resolving issues that arise during implementation, and ensuring effective communication between stakeholders. The role requires strong leadership, project management, and problem-solving skills. Ultimately, their goal is to ensure smooth transitions and high customer satisfaction during the implementation process.

How much does a director of implementations make?

The average salary for a Director of Implementation Services typically ranges from $120,000 to $180,000 annually, depending on experience, industry, and company size. In high-demand markets, salaries can exceed this range, especially for those with strong project management and technical skills.

How much does an implementation manager make in the US?

An Implementation Manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on the complexity of projects managed and certifications held, such as PMP or Six Sigma.

What is the difference between Director Of Implementation Services vs Implementation Manager?

AspectDirector Of Implementation ServicesImplementation Manager
CredentialsBachelor's degree, often with advanced certifications in project management or industry-specific toolsBachelor's degree, PMP or similar certifications preferred
Work EnvironmentStrategic oversight, cross-department collaboration, executive communicationProject execution, team management, client interaction
Employer & Industry UsageUsed in large organizations across tech, healthcare, and consulting sectorsCommon in mid-sized to large companies in similar industries
Search & Comparison IntentUnderstanding leadership roles in implementationDetails about project management and team leadership

The Director Of Implementation Services typically oversees multiple projects and sets strategic goals, while the Implementation Manager focuses on executing specific projects and managing teams. Both roles require strong project management skills and industry knowledge, but the director role involves higher-level planning and stakeholder communication.

What are the key skills and qualifications needed to thrive as a Director Of Implementation Services, and why are they important?

To thrive as a Director Of Implementation Services, you need strong project management expertise, deep understanding of implementation methodologies, and a relevant bachelor's or master's degree. Familiarity with project management tools (such as Jira, Asana, or MS Project), CRM systems, and certifications like PMP or Six Sigma are highly valued. Exceptional leadership, communication, and problem-solving skills help you manage teams, engage stakeholders, and resolve challenges efficiently. These skills and qualities are essential for delivering successful implementations, ensuring client satisfaction, and driving continuous process improvements.
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Director Of Implementation Services jobs near you
Infographic showing various Director Of Implementation Services job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $106,928 per year, or $51.4 per hour.

Senior Implementation Manager (Remote)

Neumo

Carrollton, TX • On-site

Full-time

Posted 23 days ago

Job description

Job Summary:

The Director of Implementation plays a critical leadership role in overseeing the successful deployment of complex projects and solutions within the organization. This position is responsible for managing cross-functional teams to ensure timely and efficient implementation that meets client requirements and business objectives. The role demands strategic planning, risk management, and continuous process improvement to optimize project outcomes and customer satisfaction. The Director will act as a key liaison between clients, internal stakeholders, and technical teams to facilitate clear communication and alignment throughout the implementation lifecycle. Ultimately, this role drives the end-to-end execution of implementation initiatives that support the company’s growth and operational excellence. Position reports to the leader of the Business Unit and a key role in ensuring team can deliver aggressive but practical delivery timelines.


Duties and Responsibilities:

  • Lead a professional team responsible for managing multiple implementation projects simultaneously, ensuring adherence to scope, schedule, and budget.
  • Ensure team adheres to accepted implementationmethodology, oversee resource allocation, and risk mitigation strategies to guarantee successful delivery.
  • Ensure team collaborates closely with clients to understand needs, provide regular status updates, and address any concerns promptly.
  • Act as escalation point for delivery team and customers.
  • Coordinate cross-functional teams including product, engineering, sales, and customer support to align efforts and resolve issues.
  • Establish and enforce best practices, standards, and methodologies for implementation processes to enhance efficiency and quality.
  • Monitor project performance metrics and prepare comprehensive reports for senior leadership and stakeholders.
  • Mentor and develop junior team members to build a high-performing implementation team.
  • Perform other duties as assigned.


Education and Experience:

  • Master’s degree in Business Administration, Project Management, or related discipline.
  • Bachelor’s degree in Business Administration, Information Technology, ora related field.
  • At least 10 years of experience in project or program management with a focus on implementation or deployment in the GovTech space or Records Management in particular.
  • Experience in the technology or software industry, including SaaS implementations.
  • Familiarity with change management principles and tools.
  • Proficiency with project management software.
  • Experience managing County or Local Government implementations.


Knowledge, Skills and Responsibilities:

  • Proven track record of managing complex projects involving multiple stakeholders and cross-functional teams.
  • Excellent communication, leadership, and organizational skills.
  • Strong leadership and communication skills daily to coordinate diverse teams and maintain alignment on project goals.
  • Analytical and problem-solving skills are essential for identifying risks and developing effective mitigation strategies throughout the implementation process.
  • Proficiency in project management methodologies enables the manager to structure workflows and adapt to changing requirements efficiently.
  • Technical aptitude helps in understanding product capabilities and collaborating effectively with Product, Engineering, Sales, Success and Customer Care and other relevant teams.
  • Interpersonal skills foster strong client relationships and facilitate smooth negotiation and conflict resolution.


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.