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Director Of Implementation Jobs (NOW HIRING)

Points North

Director of Implementation

Minneapolis, MN · On-site

$135K - $155K/yr

Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients. The ...

CareXM

Director of Implementation

$125K/yr

CareXM is seeking a Director of Implementation to serve as a core leader within our operational and customer delivery organization. This role has ownership over the strategy, execution, and ...

Parachute Health

Director of Implementation

The Director of Implementation is responsible for scaling our Home Medical Equipment Provider implementations in addition to leading their own strategic customer engagements. This person will manage ...

Points North

Director of Implementation

Bloomington, MN · On-site

$135K - $155K/yr

Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients. The ...

Parachute Health

Director of Implementation

OR · Remote

$100K - $145K/yr

The Director of Implementation is responsible for scaling our Home Medical Equipment Provider implementations in addition to leading their own strategic customer engagements. This person will manage ...

Hchb

Manager of Implementation

Dallas, TX · On-site +1

Proven leadership experience supporting the successful management, growth, and development of assigned direct reports within the implementation team * Experience in driving employee engagement and ...

Hearst

Manager of Implementation

Dallas, TX · On-site +1

Proven leadership experience supporting the successful management, growth, and development of assigned direct reports within the implementation team * Experience in driving employee engagement and ...

Hearst Newspapers

Manager of Implementation

Dallas, TX · On-site +1

Proven leadership experience supporting the successful management, growth, and development of assigned direct reports within the implementation team * Experience in driving employee engagement and ...

Hearst

Manager of Implementation

Dallas, TX · On-site

Proven leadership experience supporting the successful management, growth, and development of assigned direct reports within the implementation team * Experience in driving employee engagement and ...

Hearst Health

Manager of Implementation

Dallas, TX · On-site

Proven leadership experience supporting the successful management, growth, and development of assigned direct reports within the implementation team * Experience in driving employee engagement and ...

Hearst

Manager of Implementation

Dallas, TX · On-site +1

Proven leadership experience supporting the successful management, growth, and development of assigned direct reports within the implementation team * Experience in driving employee engagement and ...

CERiS

Director of Implementations

Fort Worth, TX · Remote

$119.13K - $197.73K/yr

The CERIS Implementation Director is responsible for providing strategic leadership and oversight for the implementation of new and existing client programs, product enhancements, and service ...

Corvel

Director of Implementations

Fort Worth, TX · On-site

$119.13K - $197.73K/yr

The CERIS Implementation Director is responsible for providing strategic leadership and oversight for the implementation of new and existing client programs, product enhancements, and service ...

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Director Of Implementation information

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$39K

$103.5K

$168K

How much do director of implementation jobs pay per year?

As of May 29, 2026, the average yearly pay for director of implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Implementation, and why are they important?

To thrive as a Director of Implementation, you need expertise in project management, process optimization, and a strong background in business or technology, often supported by a bachelor’s or master’s degree. Familiarity with project management software (like Asana or Jira), CRM systems, and certifications such as PMP or Six Sigma are typically required. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and manage client relationships effectively. These skills ensure seamless execution of complex projects, client satisfaction, and the successful delivery of organizational goals.

What are some common challenges faced by Directors of Implementation, and how can they be addressed?

Directors of Implementation often encounter challenges such as aligning cross-functional teams, managing project timelines, and ensuring client expectations are met during complex rollouts. It is essential to maintain clear communication channels, set realistic milestones, and foster collaboration among stakeholders to navigate these challenges. Proactively identifying risks and adapting plans as needed can also help ensure successful project delivery and client satisfaction.

What does a Director of Implementation do?

A Director of Implementation oversees the planning, coordination, and execution of company projects or product rollouts to ensure they are delivered on time and within budget. They manage teams, develop strategies, create timelines, and work closely with clients and internal stakeholders to ensure smooth transitions and successful outcomes. This role often involves problem-solving, resource allocation, and continuous process improvement to meet organizational goals.

What is the difference between Director Of Implementation vs Project Manager?

AspectDirector Of ImplementationProject Manager
CredentialsTypically requires a bachelor’s degree, often with experience in project management or industry-specific certificationsRequires a bachelor’s degree; PMP or similar certifications are common
Work EnvironmentOversees multiple projects or programs, strategic planning, and high-level coordinationManages individual projects, timelines, and team execution
Industry UsageUsed in industries like tech, healthcare, and consulting for leadership rolesCommon across various industries for project execution roles

The Director Of Implementation focuses on strategic oversight and high-level coordination of multiple projects, while the Project Manager handles day-to-day project execution and team management. Both roles require strong organizational skills and industry knowledge, but the Director Of Implementation operates at a higher strategic level.

More about Director Of Implementation jobs
What cities are hiring for Director Of Implementation jobs? Cities with the most Director Of Implementation job openings:
What are the most commonly searched types of Of Implementation jobs? The most popular types of Of Implementation jobs are:
What states have the most Director Of Implementation jobs? States with the most job openings for Director Of Implementation jobs include:
What job categories do people searching Director Of Implementation jobs look for? The top searched job categories for Director Of Implementation jobs are:
Director Of Implementation jobs near you
Infographic showing various Director Of Implementation job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Director of Implementation

Director of Implementation

Points North

Minneapolis, MN • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients. The director is an outcome-oriented player and coach who is motivated by seeing our team and our clients succeed. This leader is a visible advocate for the clients and ensures consistent and successful cross functional collaboration is achieved.
What You’ll Be Doing:
 
  • Directly supervise and lead a team of Specialists and Team Leads, promoting accountability, collaboration and camaraderie across the department and broader organization
  • Create and manage implementation processes that ensure clients are successfully implemented and utilize the software within the allotted number of hours, churn is minimal and projects receive appropriate communication to drive client retention
  • Monitor and mitigate implementation risk through collaboration with cross-functional teams and escalations as appropriate to management, product, and external partners
  • Track and report metrics on team performance, implementation portfolio, at-risk clients and status of team initiatives to leadership on a regular cadence
  • Drive time-to-value delivery by promoting continuous improvement and process enhancement to continue to increase value for our customers
  • Provide implementation team with clear expectations of success and expected outcomes and manage the team to achieve those outcomes
  • Own a portfolio of implementation clients from mid-market to enterprise, ensuring success of those clients
  • Active participant in cross-functional Management Team, balancing advocacy for Implementation team needs with broader Business priorities and objectives

What We Are Looking For:
 
  • Highly collaborative, able to work closely with internal teams (Sales, Marketing, Customer Success, Product, Support) to ensure seamless customer experience and to drive success across the client lifecycle
  • Excellent communication, interpersonal, and relationship building skills
  • Strong business acumen, able to advocate for the needs of the implementation team and for the needs of our clients, while maintaining a broad business lens
  • Proven track record leading a growing team; leveraging process improvement, automation and headcount to support ongoing staffing and development needs adequately
  • Solutions oriented problem solver who models and builds a culture of continuous improvement
  • Curious with a desire to learn and work with our payroll partners to learn their systems and processes, for mutual client success
  • Ability to manage a team while managing multiple accounts simultaneously, prioritizing tasks, and meeting deadlines

Qualifications:
  • 10+ years’ experience working in client implementation and/or onboarding roles, with at least 5+ years’ experience in SaaS
  • 5+ years of hands-on direct management experience, proven track record of successful team management
  • Willing to work hybrid out of our Bloomington, MN headquarters
  • Experience within payroll, accounting and/or ERP software industries, preferred
  • Strong attention to detail, able to maintain various project plans (Microsoft Planner), CRM data (Hubspot), and internal documentation
  • Motivated, self-starter able to manage competing priorities with team requests, customer and partner relationships, and driving product adoption
  • Solution-oriented problem solver comfortable with ambiguity in a small growing environment

At Points North, we believe that taking care of our team is the foundation of our success. That’s why we’ve created a benefits package designed to support you both personally and professionally:
  • Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
  • Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
  • Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
  • Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
  • Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.
 
For this position the base salary range is $135,000.00 - $155,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role.
At Points North, you’ll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!
 

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