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Director Of Implementation Jobs (NOW HIRING)

rxbenefits

Manager, Implementation

Birmingham, AL · On-site +1

Manage and provide leadership to a team of Implementation Coordinators, with a focus on developing talent and delivering successful results * Assist Implementation Director/Management with ...

The State of Arizona

DIRECTOR OF NURSING

Phoenix, AZ

$113K/yr

DIRECTOR OF NURSING Apply now Job No: 540191 Work Type: Full-time Location: PHOENIX Categories ... Development and implementation strategies -Advanced knowledge of the principles of fiscal ...

Alkami Technology

Manager, Implementation (MANTL)

$126K - $157K/yr

This position reports directly to the Director of Implementation - Initial Activations for Alkami's MANTL product. Essential Duties & Responsibilities * Own the delivery of Alkami's Business Omni, in ...

Lumeris, Inc.

Client Implementation Director

Join us today as we strive to create a system of care that every doctor wants for their own family ... Client Implementation Director Position Summary: Lumeris is physician-founded, mission-driven, and ...

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Director Of Implementation information

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$39K

$103.5K

$168K

How much do director of implementation jobs pay per year?

As of Jun 27, 2026, the average yearly pay for director of implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Implementation vs Project Manager?

AspectDirector Of ImplementationProject Manager
CredentialsTypically requires a bachelor’s degree, often with experience in project management or industry-specific certificationsRequires a bachelor’s degree; PMP or similar certifications are common
Work EnvironmentOversees multiple projects or programs, strategic planning, and high-level coordinationManages individual projects, timelines, and team execution
Industry UsageUsed in industries like tech, healthcare, and consulting for leadership rolesCommon across various industries for project execution roles

The Director Of Implementation focuses on strategic oversight and high-level coordination of multiple projects, while the Project Manager handles day-to-day project execution and team management. Both roles require strong organizational skills and industry knowledge, but the Director Of Implementation operates at a higher strategic level.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often supplemented with bonuses and benefits.

What is the salary of an implementation manager?

The salary of an Implementation Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. They often require strong project management skills and familiarity with implementation tools and methodologies.

What does a director of implementation do?

A director of implementation oversees the deployment of products, services, or systems within an organization, ensuring projects are completed on time, within scope, and budget. They coordinate cross-functional teams, develop strategies, and manage client relationships to facilitate successful implementation processes.

What are some common challenges faced by Directors of Implementation, and how can they be addressed?

Directors of Implementation often encounter challenges such as aligning cross-functional teams, managing project timelines, and ensuring client expectations are met during complex rollouts. It is essential to maintain clear communication channels, set realistic milestones, and foster collaboration among stakeholders to navigate these challenges. Proactively identifying risks and adapting plans as needed can also help ensure successful project delivery and client satisfaction.

What jobs pay 500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles like investment bankers, senior surgeons, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Director of Implementation, and why are they important?

To thrive as a Director of Implementation, you need expertise in project management, process optimization, and a strong background in business or technology, often supported by a bachelor’s or master’s degree. Familiarity with project management software (like Asana or Jira), CRM systems, and certifications such as PMP or Six Sigma are typically required. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and manage client relationships effectively. These skills ensure seamless execution of complex projects, client satisfaction, and the successful delivery of organizational goals.
More about Director Of Implementation jobs
What cities are hiring for Director Of Implementation jobs? Cities with the most Director Of Implementation job openings:
What are the most commonly searched types of Of Implementation jobs? The most popular types of Of Implementation jobs are:
What states have the most Director Of Implementation jobs? States with the most job openings for Director Of Implementation jobs include:
What job categories do people searching Director Of Implementation jobs look for? The top searched job categories for Director Of Implementation jobs are:
Director Of Implementation jobs near you
Infographic showing various Director Of Implementation job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 13% Part Time, 4% Contract, and 4% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Head of Implementation & Customer Success

Head of Implementation & Customer Success

Wonderschool

San Francisco, CA • On-site

$180K - $220K/yr

Full-time

Medical, PTO

Posted 17 days ago

Job description

About Wonderschool
Wonderschool's mission is to ensure every child has access to early childhood education that helps them realize their full potential. We empower small business owners - childcare providers - to launch and grow programs through software, coaching, and support, while partnering with governments to modernize childcare infrastructure.
We are building a category-defining platform at the intersection of marketplace, SaaS, and public sector systems - now increasingly powered by AI. Our products help providers run and grow their businesses, from enrollment and marketing to licensing, compliance, and daily operations.
Our team is small, fast-moving, and deeply focused on building systems that scale. We value people who take ownership, experiment quickly, and use modern tools - including AI and automation - to increase their leverage and impact.
This role ensures that our platform and partnerships translate into real outcomes for customers - successful deployments, strong adoption, and long-term retention.
Position Summary
This role owns the full post-sale lifecycle for Wonderschool's government and enterprise customers - from implementation through long-term retention and expansion. The Head of Implementation & Customer Success is responsible for ensuring complex deployments are executed successfully, customers achieve measurable outcomes, and the business captures durable, recurring revenue.
Operating as both a strategic leader and hands-on operator, this role builds the systems, playbooks, and team required to scale implementation and customer success across multiple markets. Success in this role directly impacts customer outcomes, product adoption, and long-term contract renewals.
Responsibilities
Own Implementation & Customer Outcomes
  • Own end-to-end delivery of government and enterprise implementations, from kickoff through go-live and post-launch success
  • Ensure customers achieve defined outcomes, including successful deployment, adoption, and ongoing usage
  • Manage complex, multi-stakeholder implementations involving integrations, data migration, and system configuration
  • Establish clear success metrics across adoption, retention, and expansion
Build a Scalable Customer Success Engine
  • Design and implement repeatable playbooks for onboarding, implementation, and long-term customer success
  • Develop systems to monitor customer health, identify risks, and drive proactive engagement
  • Build frameworks that improve time-to-value and increase net revenue retention
  • Identify opportunities for expansion and deeper customer partnerships
Lead and Scale the Team
  • Build and lead a high-performing implementation and customer success organization
  • Define roles, hiring plans, and operating structure as the company scales
  • Coach and develop team members while maintaining high standards of execution
  • Establish clear performance expectations tied to customer and business outcomes
Drive Cross-Functional Execution
  • Partner closely with Product, Engineering, and Sales to ensure successful deployments and product alignment
  • Translate customer feedback into product improvements and roadmap priorities
  • Ensure alignment between sales commitments and delivery capabilities
  • Advocate for scalable solutions over one-off implementations
Manage Executive Stakeholders
  • Build strong relationships with customer leadership and executive stakeholders
  • Lead high-stakes conversations during implementations and critical phases
  • Navigate complex challenges while maintaining trust and alignment
  • Communicate clearly across internal and external stakeholders
Required Qualifications
  • 8-12+ years of experience in B2B SaaS post-sales roles (implementation, professional services, or customer success)
  • Proven experience leading complex enterprise or government implementations with multiple stakeholders
  • Experience building and scaling implementation or customer success teams in high-growth environments
  • Strong program management and operational leadership capabilities
  • Experience managing long implementation cycles with contractual deliverables and deadlines
  • Excellent communication skills, including experience engaging executive stakeholders
  • Ability to operate with high ownership in fast-paced, ambiguous environments
Preferred Qualifications
  • Experience working with government or public sector customers
  • Background in enterprise SaaS, professional services, or consulting
  • Experience owning or influencing net revenue retention (NRR)
  • Familiarity with regulated industries (education, healthcare, public sector)
  • Experience building systems that improve operational efficiency and scalability
Compensation & Benefits
Compensation Range (California):
The base salary range for this role is $180,000 - $220,000, depending on experience, skills, and location. This role may also be eligible for equity and other forms of compensation.
Wonderschool offers a competitive benefits package, including:
  • Health benefits with up to 100% coverage for employee premiums and up to 80% for dependents
  • Wifi and employee wellness stipends
  • Flexible PTO, paid holidays, and mental wellness days
  • Competitive parental leave (eligible after 6 months of employment)
  • A highly collaborative, mission-driven workplace environment
Location / Travel Expectations
This role is based in our office in Rincon Hill, San Francisco, 5-6 days a week in office. Regular travel is required to support customer implementations, key partnerships, and critical deployment phases.

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