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Director Saas Implementation Jobs (NOW HIRING)

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Implementation Specialist 1

New York, NY · On-site

$60K - $70K/yr

Functional understanding of internet infrastructure; strong familiarity with SaaS systems preferred ... Direct Direct Reports: None Compensation & Benefits Salary: * $60,000 - $70,000 (within market rate ...

TWST Events

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Implementation Specialist 1

New York, NY · On-site

$60K - $70K/yr

Functional understanding of internet infrastructure; strong familiarity with SaaS systems preferred ... Direct Direct Reports: None Compensation & Benefits Salary: * $60,000 - $70,000 (within market rate ...

Karbon

Implementation Team Lead

Denver, CO · On-site

... in SaaS implementation, onboarding, or professional services--accounting industry exposure is a ... Excellent communicator--clear, direct, and comfortable guiding customers through change

Proofpoint

Director, Professional Services

The Professional Services Director leads the strategy, execution, and performance of Professional ... Strong understanding of SaaS implementation lifecycle and disciplined transition to post ...

Karbon

Implementation Team Lead

Arizona City, AZ · On-site

... in SaaS implementation, onboarding, or professional services--accounting industry exposure is a ... Excellent communicator--clear, direct, and comfortable guiding customers through change

Karbon

Implementation Team Lead

Chicago, IL

... in SaaS implementation, onboarding, or professional services--accounting industry exposure is a ... Excellent communicator--clear, direct, and comfortable guiding customers through change

Karbon

Implementation Team Lead

Los Angeles, CA

... in SaaS implementation, onboarding, or professional services--accounting industry exposure is a ... Excellent communicator--clear, direct, and comfortable guiding customers through change

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How much do director saas implementation jobs pay per hour?

As of May 31, 2026, the average hourly pay for director saas implementation in the United States is $51.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of SaaS Implementation, and why are they important?

To excel as a Director of SaaS Implementation, you need extensive experience in project management, SaaS deployment, and client relationship management, often supported by a relevant bachelor’s or master’s degree. Familiarity with implementation frameworks, CRM systems, project management tools like Jira or Asana, and certifications such as PMP or Scrum Master are highly valuable. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and ensure client satisfaction. These skills ensure seamless SaaS product rollouts, effective team coordination, and successful client onboarding, which are critical for organizational growth and customer retention.

What are some common challenges faced by a Director of SaaS Implementation, and how can they be addressed?

A Director of SaaS Implementation often encounters challenges such as managing multiple client expectations, aligning cross-functional teams, and ensuring smooth onboarding within tight deadlines. Success in this role requires excellent project management skills, proactive communication, and the ability to anticipate technical or organizational roadblocks. Building strong relationships with stakeholders and fostering a collaborative environment helps to address these challenges, ensuring projects stay on track and client satisfaction remains high.

What does a Director of SaaS Implementation do?

A Director of SaaS Implementation oversees the deployment and integration of Software as a Service (SaaS) solutions for clients or within an organization. They lead teams responsible for project planning, client onboarding, technical configuration, and ensuring successful adoption of SaaS products. Their role often involves collaborating with sales, product, and support teams to tailor solutions to customer needs, manage timelines, and resolve issues. They also develop best practices and strategies to streamline the implementation process and maximize customer satisfaction.

What is the difference between Director Saas Implementation vs SaaS Project Manager?

AspectDirector Saas ImplementationSaaS Project Manager
CredentialsTypically requires extensive experience in SaaS deployment, leadership, and often advanced degrees or certifications in IT or businessUsually holds a bachelor’s degree in IT, business, or related fields; certifications like PMP are common
Work EnvironmentLeads multiple teams, oversees strategic implementation, and interacts with executive stakeholdersManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageFound in large SaaS companies, enterprise software providers, and consulting firmsCommon across SaaS vendors, tech companies, and consulting agencies

The main difference is that the Director Saas Implementation focuses on strategic leadership and overseeing multiple projects, while the SaaS Project Manager handles day-to-day project execution. Both roles require SaaS deployment experience, but the director role involves higher-level planning and stakeholder management.

More about Director Saas Implementation jobs
What cities are hiring for Director Saas Implementation jobs? Cities with the most Director Saas Implementation job openings:
What are the most commonly searched types of Saas Implementation jobs? The most popular types of Saas Implementation jobs are:
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Director Saas Implementation jobs near you
Infographic showing various Director Saas Implementation job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 43% Physical, 21% Hybrid, and 36% Remote job distribution, with an average salary of $106,928 per year, or $51.4 per hour.
SaaS Implementation Specialist

SaaS Implementation Specialist

Pinch A Penny, LLC

Clearwater, FL

Full-time

Posted 9 days ago

Job description

Location: Pinch A Penny Administration; 6385 150th Ave N. Clearwater, FL 33760

What to Expect?
The SaaS Implementation Specialist champions the customer journey from sale to successful adoption, ensuring the SaaS platform is configured, tested, and launched to best suit client needs. You serve as a trusted advisor, minimizing friction and maximizing satisfaction in the critical onboarding window. Your ability to accelerate time-to-value not only supports rapid ARR realization, but your education and encouragement foster increased chemical and product sales through digital engagement.

On a daily basis out SaaS Implementation Specialist:

  • Leads new client onboarding and solution configuration, remotely or onsite.

  • Develops training sessions/materials tailored for each customer's needs.

  • Resolves implementation/technical challenges, documenting and escalating as needed.

  • Tracks activation metrics and customer usage during onboarding.

  • Identifies and communicates repeated customer pain points to Product.

  • Transitions customers to retention team upon successful implementation.

  • Other related responsibilities assigned by Manager.

What You Will Need:

  • Bachelor's degree in Information Technology, Business, or a related field required.

  • Relevant technical certifications (e.g. SaaS platforms, project management) are a plus.

  • 2+ years in SaaS onboarding, implementation, or technical account management.

  • Training/teaching skills for diverse audiences.

  • Troubleshooting, project management, and customer relationship skills.

  • Excellent written and verbal communication.

  • Strong process documentation and feedback orientation.

Looking to work for the best in the industry?
Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company,has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.

Why join PINCH A PENNY?
Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 300 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

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