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Director Saas Implementation Jobs in Colorado (NOW HIRING)

Director, Implementation

Denver, CO · Hybrid

$180K - $225K/yr

As Director of Implementation, you'll build and lead the team responsible for onboarding, deploying ... Experience owning enterprise and mid-market SaaS implementations end to end, with accountability ...

New

Senior Director, Professional Services * Travel Requirements: Up to 20-30% depending on client ... Experience implementing SaaS or enterprise software solutions. * Experience supporting customer ...

Director of Customer Success

Denver, CO · On-site

$140K - $150K/yr

CloudShare is a fast-growing, AI-first SaaS company delivering virtual hands-on labs that help ... onboarding, implementation, business reviews, adoption, renewals, and executive engagement.

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Director Saas Implementation information

What does a director SaaS implementation do?

A Director of SaaS Implementation oversees the deployment and integration of Software as a Service (SaaS) solutions for clients or within an organization. They lead teams responsible for project planning, client onboarding, technical configuration, and ensuring successful adoption of SaaS products. Their role often involves collaborating with sales, product, and support teams to tailor solutions to customer needs, manage timelines, and resolve issues. They also develop best practices and strategies to streamline the implementation process and maximize customer satisfaction.

What are the key skills and qualifications needed to thrive as a director SaaS implementation, and why are they important?

To excel as a Director of SaaS Implementation, you need extensive experience in project management, SaaS deployment, and client relationship management, often supported by a relevant bachelor’s or master’s degree. Familiarity with implementation frameworks, CRM systems, project management tools like Jira or Asana, and certifications such as PMP or Scrum Master are highly valuable. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and ensure client satisfaction. These skills ensure seamless SaaS product rollouts, effective team coordination, and successful client onboarding, which are critical for organizational growth and customer retention.

What are some common challenges faced by a director SaaS implementation, and how can they be addressed?

A Director of SaaS Implementation often encounters challenges such as managing multiple client expectations, aligning cross-functional teams, and ensuring smooth onboarding within tight deadlines. Success in this role requires excellent project management skills, proactive communication, and the ability to anticipate technical or organizational roadblocks. Building strong relationships with stakeholders and fostering a collaborative environment helps to address these challenges, ensuring projects stay on track and client satisfaction remains high.

What is the difference between Director Saas Implementation vs SaaS Project Manager?

AspectDirector Saas ImplementationSaaS Project Manager
CredentialsTypically requires extensive experience in SaaS deployment, leadership, and often advanced degrees or certifications in IT or businessUsually holds a bachelor’s degree in IT, business, or related fields; certifications like PMP are common
Work EnvironmentLeads multiple teams, oversees strategic implementation, and interacts with executive stakeholdersManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageFound in large SaaS companies, enterprise software providers, and consulting firmsCommon across SaaS vendors, tech companies, and consulting agencies

The main difference is that the Director Saas Implementation focuses on strategic leadership and overseeing multiple projects, while the SaaS Project Manager handles day-to-day project execution. Both roles require SaaS deployment experience, but the director role involves higher-level planning and stakeholder management.

What are the most commonly searched types of Saas Implementation jobs in Colorado?

The most popular types of Saas Implementation jobs in Colorado are:

What cities in Colorado are hiring for Director Saas Implementation jobs?

Cities in Colorado with the most Director Saas Implementation job openings:

Infographic showing various Director Saas Implementation job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Director, Implementation

Denver, CO • Hybrid

$180K - $225K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

THE OPPORTUNITY

Join a team that's changing financial services

Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work.

We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together.


WHO YOU ARE

The SHARC in the room

At Zocks, we hire for SHARC - five qualities that define how our best people work and win together.

S - Sharp

You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership.

H - Hungry

You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode.

A - Adaptable

Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next.

R - Resilient

Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture.

C - Curious

You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking.


As Director of Implementation, you'll build and lead the team responsible for onboarding, deploying and training Zocks's enterprise and mid-market customers, which include large RIAs, broker-dealers, banks, and other financial services firms. You will build and lead a high-caliber team that drives product configuration, adoption and customer value.


You will be both a builder and an operator. You will recruit and develop the team, design the playbooks and systems that let it scale. You will also be comfortable in front of largest customers, stepping into complex deployments and setting the bar for what great delivery looks like.

What You'll Do Build and lead the Implementation Team
  • Hire, coach, and develop a team of Implementation Managers who onboard, configure, and deploy Zocks for mid-market and enterprise customers.
  • Coach the team through complex multi-stakeholder engagements and provide actionable feedback.
  • Develop clear roles, responsibilities and career paths for growth.
  Create scalable systems
  • Establish a repeatable implementation methodology - discovery, project planning, configuration, integration, testing, and go-live - and the systems and metrics to manage it.
  • Manage capacity, staffing, and forecasting so the team can scale with a fast-growing customer base.
  Drive customer impact
  • Own the implementation function's outcomes end to end: time-to-live, deployment quality, adoption at go-live, and customer satisfaction through onboarding.
  • Serve as a senior point of contact and escalation for the most complex and strategic deployments.
  Partner cross-functionally
  • Partner with Sales, Support, Product, and other Post-Sales teams to ensure smooth handoffs, a connected customer journey, and a strong feedback loop back into the product.
  • Help shape Zocks's post-sales operating model in collaboration with other functional leaders.
  Requirements
  • 7+ years in implementation, professional services, solutions delivery, or a related post-sales function, including several years leading and building teams.
  • Experience in financial services with aptitude in customer systems including but not limited to CRMs, Financial Planning Software, Custodian Software. Enough technical fluency to engage credibly with customers and your team on technical questions.
  • A track record of hiring, developing, and scaling high-performing customer-facing teams, ideally through a period of rapid growth.
  • Experience owning enterprise and mid-market SaaS implementations end to end, with accountability for timelines, adoption, and outcomes.
  • An outcome-oriented, ownership-driven approach with a focus on customer value.
  • Builder's mindset: You've created processes, playbooks and metrics where none existed, not just operated inside them.
  • Comfort operating in a fast-paced, ambiguous, high-growth environment, balancing strategic initiatives with hands-on day-to-day execution.
 
Logistics
  • Hybrid role - the entire team works from our Denver office so will need to come to the office 2-3 days per week
  • Background and reference checks required as part of onboarding
Interview process: 
  • 30-min recruiter screen 
  • Up to three 30-45-min video or onsite interviews
  • Offer pending references. 
Total estimated time: ~3 hours
 
 
Compensation
  • $180,000-$225,000 base salary
  • Equity - we're all building this together

BENEFITS

The full picture

Health

  • Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options)
  • Dental: 99% covered - Guardian, $1,500 annual benefit
  • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance
  • FSA: Zocks matches dollar-for-dollar up to $500/year

Time off

  • Unlimited PTO
  • Paid sick time
  • 11 paid holidays

Family

  • Birthing parent: 12 weeks fully paid parental leave
  • Non-birthing parent: 6 weeks fully paid parental leave

Financial

  • 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds

Everything else

  • MacBook laptop + Google Workspace, Slack, and Zoom provided
  • Equity grant - details included as part of your offer
  • Growth opportunities for high performers after 6 months
  • Collaborative, low-ego culture with smart, kind teammates

EQUAL OPPORTUNITY

Zocks AI is an equal opportunity employer. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. We believe diversity drives creativity, innovation, and success - and we encourage all qualified people to apply.

We may use AI tools to support parts of the hiring process. These tools assist our team but do not replace human judgment. Final hiring decisions are always made by humans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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