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Director Saas Implementation Jobs in Michigan (NOW HIRING)

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

At Mountain Pass, your ideas are valued, your voice is heard, and you will see the direct results ... The ideal candidate has experience working with SaaS solutions and modern software tools, thrives ...

Rivet Work Inc.

Implementation Manager

Detroit, MI · On-site

Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you ... SaaS products or (b) construction field and operations leadership, such as managing crews ...

RIVET Work

Implementation Manager

Detroit, MI · On-site

Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you ... SaaS products or (b) construction field and operations leadership, such as managing crews ...

RIVET Work

Implementation Manager

Detroit, MI

Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you ... SaaS products or (b) construction field and operations leadership, such as managing crews ...

Bosch Group

Sr. Account Executive

Farmington Hills, MI · On-site +1

The National Sales Director will be instrumental in developing and implementing scalable sales ... Sales Operations & Process Optimization for Enterprise SaaS: * Implement standardized sales ...

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Director Saas Implementation information

What are the key skills and qualifications needed to thrive as a Director of SaaS Implementation, and why are they important?

To excel as a Director of SaaS Implementation, you need extensive experience in project management, SaaS deployment, and client relationship management, often supported by a relevant bachelor’s or master’s degree. Familiarity with implementation frameworks, CRM systems, project management tools like Jira or Asana, and certifications such as PMP or Scrum Master are highly valuable. Exceptional leadership, problem-solving, and communication skills help drive cross-functional teams and ensure client satisfaction. These skills ensure seamless SaaS product rollouts, effective team coordination, and successful client onboarding, which are critical for organizational growth and customer retention.

What is the difference between Director Saas Implementation vs SaaS Project Manager?

AspectDirector Saas ImplementationSaaS Project Manager
CredentialsTypically requires extensive experience in SaaS deployment, leadership, and often advanced degrees or certifications in IT or businessUsually holds a bachelor’s degree in IT, business, or related fields; certifications like PMP are common
Work EnvironmentLeads multiple teams, oversees strategic implementation, and interacts with executive stakeholdersManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageFound in large SaaS companies, enterprise software providers, and consulting firmsCommon across SaaS vendors, tech companies, and consulting agencies

The main difference is that the Director Saas Implementation focuses on strategic leadership and overseeing multiple projects, while the SaaS Project Manager handles day-to-day project execution. Both roles require SaaS deployment experience, but the director role involves higher-level planning and stakeholder management.

What does a Director of SaaS Implementation do?

A Director of SaaS Implementation oversees the deployment and integration of Software as a Service (SaaS) solutions for clients or within an organization. They lead teams responsible for project planning, client onboarding, technical configuration, and ensuring successful adoption of SaaS products. Their role often involves collaborating with sales, product, and support teams to tailor solutions to customer needs, manage timelines, and resolve issues. They also develop best practices and strategies to streamline the implementation process and maximize customer satisfaction.

What are some common challenges faced by a Director of SaaS Implementation, and how can they be addressed?

A Director of SaaS Implementation often encounters challenges such as managing multiple client expectations, aligning cross-functional teams, and ensuring smooth onboarding within tight deadlines. Success in this role requires excellent project management skills, proactive communication, and the ability to anticipate technical or organizational roadblocks. Building strong relationships with stakeholders and fostering a collaborative environment helps to address these challenges, ensuring projects stay on track and client satisfaction remains high.
What are the most commonly searched types of Saas Implementation jobs in Michigan? The most popular types of Saas Implementation jobs in Michigan are:
What are popular job titles related to Director Saas Implementation jobs in Michigan? For Director Saas Implementation jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director Saas Implementation jobs in Michigan look for? The top searched job categories for Director Saas Implementation jobs in Michigan are:
What cities in Michigan are hiring for Director Saas Implementation jobs? Cities in Michigan with the most Director Saas Implementation job openings:
Director Saas Implementation jobs near you
Infographic showing various Director Saas Implementation job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Implementation Specialist

Amy Cell Talent

Ypsilanti, MI • On-site, Remote

Full-time

Medical, PTO

Posted 25 days ago

Job description

If you are passionate about technology, client success, and helping organizations implement impactful software solutions, we encourage you to apply and join the Mountain Pass team!
About Mountain Pass and Our Culture
Mountain Pass is a fast-growing software company dedicated to delivering exceptional solutions and customer service. We believe our success is driven by the growth and contributions of our people, and we empower every team member to make a meaningful impact. At Mountain Pass, your ideas are valued, your voice is heard, and you will see the direct results of your work on the company's success. We are committed to fostering an inclusive workplace that respects, values, and celebrates the unique perspectives and experiences of every employee.
About the Position
Mountain Pass is seeking an Implementation Specialist to support the deployment and adoption of SmartPath, our SaaS-based faculty information system used by leading higher education institutions. In this role, you will partner closely with clients to successfully implement our software, ensure solutions align with institutional requirements, and deliver an exceptional customer experience throughout the implementation lifecycle.
The ideal candidate has experience working with SaaS solutions and modern software tools, thrives in a collaborative team environment, and possesses strong analytical, communication, and problem-solving skills. Success in this role requires a customer-focused mindset, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities include but not limited to:
  • Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes.
  • Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process.
  • Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality.
  • Deliver client training and ongoing support to promote effective adoption and use of the software platform.
  • Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency.
  • Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients.
  • Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience.
  • Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues.
  • Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience.
  • Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.

About You:
  • Associate degree, relevant certifications, or equivalent professional experience in Computer Science, Information Technology, or a related field.
  • Working knowledge of SaaS software deployment, implementation, version control, and support processes.
  • Experience delivering exceptional customer service with a strong commitment to client satisfaction.
  • Familiarity with tools and technologies such as GitHub, HTML, Excel, and AI-assisted development or productivity tools.
  • Experience with User Acceptance Testing (UAT) and Quality Assurance (QA) processes.
  • Strong verbal and written communication skills with the ability to interact professionally with clients and internal teams.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent organizational and time management skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work both independently and collaboratively in a cross-functional team environment.
  • High attention to detail and commitment to delivering accurate, high-quality work.
  • Self-motivated and proactive, with the ability to take initiative and work effectively with minimal supervision.
  • Familiarity with AI tools such as ChatGPT and an interest in leveraging AI to improve workflows, productivity, and development processes.
  • Enjoys collaborating in a team-oriented environment and actively sharing knowledge and best practices.

Perks & Benefits
  • Competitive compensation package
  • Paid time off (PTO)
  • Flexible work environment
  • Healthcare reimbursement benefits
  • Opportunity to work with a collaborative and growing team
  • Equity

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