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Independent Contractor Saas Implementation Jobs in Michigan

Infusion Nurse-Independent Contractor

Detroit, MI · On-site

$33.75 - $44.75/hr

Infusion Nurse, Independent Contractor AOM Infusion is a leading provider of home and specialty ... Cooperates with in house RN staff on the design and implementation of the nursing care plan to be ...

... contractors who expect you to speak their language * At least 3 years of experience in either (a) customer success, account management, implementation, or enterprise project management for B2B SaaS ...

... contractors who expect you to speak their language * At least 3 years of experience in either (a) customer success, account management, implementation, or enterprise project management for B2B SaaS ...

... contractors who expect you to speak their language * At least 3 years of experience in either (a) customer success, account management, implementation, or enterprise project management for B2B SaaS ...

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Independent Contractor Saas Implementation information

What are the key skills and qualifications needed to thrive as an independent contractor SaaS implementation specialist?

To thrive as an Independent Contractor SaaS Implementation Specialist, you need expertise in software deployment, project management, and a strong understanding of SaaS platforms, often supported by relevant IT or business degrees. Familiarity with tools like Salesforce, HubSpot, Jira, and certifications such as PMP or vendor-specific credentials are highly valued. Excellent problem-solving, communication, and client management skills set top performers apart in this role. These skills are essential for ensuring smooth software adoption, meeting client needs, and driving successful project outcomes in dynamic environments.

What is an independent contractor SaaS implementation specialist?

An Independent Contractor SaaS Implementation specialist is a professional who helps organizations deploy and integrate Software as a Service (SaaS) solutions on a contract basis rather than as a full-time employee. They are responsible for setting up the SaaS platform, configuring it to meet the client's specific needs, training users, and ensuring a smooth transition from legacy systems. These contractors often work with multiple clients and SaaS products, providing expertise in project management, data migration, customization, and troubleshooting. Their goal is to help businesses maximize the value of their SaaS investments by ensuring successful and efficient implementation.

What is the difference between Independent Contractor Saas Implementation vs SaaS Customer Success Manager?

AspectIndependent Contractor Saas ImplementationSaaS Customer Success Manager
CredentialsTechnical certifications, SaaS platform knowledgeCustomer service, communication, and SaaS product understanding
Work EnvironmentProject-based, remote or on-site, freelanceFull-time, office or remote, employed by SaaS company
Employer & Industry UsageFreelance or consulting firms, SaaS providersSaaS companies, tech industry
Search & Comparison IntentImplementation skills, freelance SaaS projectsCustomer retention, onboarding, client management

The main difference is that Independent Contractor Saas Implementation professionals focus on executing specific SaaS deployment projects on a freelance basis, requiring technical skills and certifications. In contrast, SaaS Customer Success Managers are employed full-time to ensure customer satisfaction, retention, and onboarding. Both roles are vital in the SaaS industry but serve different functions and employment types.

What are some common challenges independent contractors face during SaaS implementation projects, and how can they be addressed?

Independent contractors working on SaaS implementation projects often encounter challenges such as aligning client expectations with platform capabilities, managing tight deadlines, and ensuring smooth data migration. Proactive communication, thorough needs assessment, and clear documentation can help address these issues. Additionally, staying up-to-date with the SaaS platform’s updates and building strong relationships with client stakeholders are key to overcoming obstacles and delivering successful implementations.
What are the most commonly searched types of Saas Implementation jobs in Michigan? The most popular types of Saas Implementation jobs in Michigan are:
What are popular job titles related to Independent Contractor Saas Implementation jobs in Michigan? For Independent Contractor Saas Implementation jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Independent Contractor Saas Implementation jobs in Michigan look for? The top searched job categories for Independent Contractor Saas Implementation jobs in Michigan are:
What cities in Michigan are hiring for Independent Contractor Saas Implementation jobs? Cities in Michigan with the most Independent Contractor Saas Implementation job openings:
Infographic showing various Independent Contractor Saas Implementation job openings in Michigan as of August 2026, with employment types broken down into 27% Full Time, and 73% Contract. Highlights an 88% In-person, and 12% Remote job distribution.

Implementation Specialist

Amy Cell Talent

Ypsilanti, MI • On-site, Remote

Full-time

Medical, PTO

Re-posted 7 hours ago


Job description

If you are passionate about technology, client success, and helping organizations implement impactful software solutions, we encourage you to apply and join the Mountain Pass team!
About Mountain Pass and Our Culture

Mountain Pass is a fast-growing software company dedicated to delivering exceptional solutions and customer service. We believe our success is driven by the growth and contributions of our people, and we empower every team member to make a meaningful impact. At Mountain Pass, your ideas are valued, your voice is heard, and you will see the direct results of your work on the company's success. We are committed to fostering an inclusive workplace that respects, values, and celebrates the unique perspectives and experiences of every employee.
About the Position
Mountain Pass is seeking an Implementation Specialist to support the deployment and adoption of SmartPath, our SaaS-based faculty information system used by leading higher education institutions. In this role, you will partner closely with clients to successfully implement our software, ensure solutions align with institutional requirements, and deliver an exceptional customer experience throughout the implementation lifecycle.
The ideal candidate has experience working with SaaS solutions and modern software tools, thrives in a collaborative team environment, and possesses strong analytical, communication, and problem-solving skills. Success in this role requires a customer-focused mindset, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities include but not limited to:
  • Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes.
  • Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process.
  • Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality.
  • Deliver client training and ongoing support to promote effective adoption and use of the software platform.
  • Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency.
  • Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients.
  • Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience.
  • Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues.
  • Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience.
  • Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.

About You:
  • Associate degree, relevant certifications, or equivalent professional experience in Computer Science, Information Technology, or a related field.
  • Working knowledge of SaaS software deployment, implementation, version control, and support processes.
  • Experience delivering exceptional customer service with a strong commitment to client satisfaction.
  • Familiarity with tools and technologies such as GitHub, HTML, Excel, and AI-assisted development or productivity tools.
  • Experience with User Acceptance Testing (UAT) and Quality Assurance (QA) processes.
  • Strong verbal and written communication skills with the ability to interact professionally with clients and internal teams.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent organizational and time management skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work both independently and collaboratively in a cross-functional team environment.
  • High attention to detail and commitment to delivering accurate, high-quality work.
  • Self-motivated and proactive, with the ability to take initiative and work effectively with minimal supervision.
  • Familiarity with AI tools such as ChatGPT and an interest in leveraging AI to improve workflows, productivity, and development processes.
  • Enjoys collaborating in a team-oriented environment and actively sharing knowledge and best practices.

Perks & Benefits
  • Competitive compensation package
  • Paid time off (PTO)
  • Flexible work environment
  • Healthcare reimbursement benefits
  • Opportunity to work with a collaborative and growing team
  • Equity