... Project Manager to work with stakeholders on the implementation of our product and management of ... You will be accountable for managing client expectations and SkySync deliverables, in order to ...
... Project Manager to work with stakeholders on the implementation of our product and management of ... You will be accountable for managing client expectations and SkySync deliverables, in order to ...
Client Implementation Manager
Novi, MI · On-site
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Client Implementation Manager
Novi, MI · On-site
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Client Implementation Manager
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Client Implementation Manager
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Sup. - Client Implementation
Novi, MI · On-site +1
$80K - $107K/yr
Job Responsibilities and Requirements The Supervisor - Client Implementation will be responsible ... Work to develop, enhance and manage to specific, reportable implementation metrics in accordance ...
Sup. - Client Implementation
Novi, MI · On-site +1
$80K - $107K/yr
Job Responsibilities and Requirements The Supervisor - Client Implementation will be responsible ... Work to develop, enhance and manage to specific, reportable implementation metrics in accordance ...
Manager of Implementation
Westland, MI · On-site
As a Manager of Implementation at OTAVA, you will play a critical role in leading the successful ... Own the delivery lifecycle from project kickoff through client acceptance for all implementation ...
Manager of Implementation
Westland, MI · On-site
As a Manager of Implementation at OTAVA, you will play a critical role in leading the successful ... Own the delivery lifecycle from project kickoff through client acceptance for all implementation ...
Manager of Implementation
Flint, MI · On-site
As a Manager of Implementation at OTAVA, you will play a critical role in leading the successful ... Own the delivery lifecycle from project kickoff through client acceptance for all implementation ...
Manager of Implementation
Flint, MI · On-site
As a Manager of Implementation at OTAVA, you will play a critical role in leading the successful ... Own the delivery lifecycle from project kickoff through client acceptance for all implementation ...
IT Project Manager
Detroit, MI · Hybrid
$90K - $106K/yr
We connect businesses with experts in SAP, Salesforce, ServiceNow, and AI, providing end-to-end consulting, implementation, and managed services to support digital transformation projects globally.
IT Project Manager
Detroit, MI · Hybrid
$90K - $106K/yr
We connect businesses with experts in SAP, Salesforce, ServiceNow, and AI, providing end-to-end consulting, implementation, and managed services to support digital transformation projects globally.
Experience in client-facing engagements, delivery management, and pre-sales support is highly ... Manage end-to-end project delivery for Azure cloud migration, modernization, and implementation ...
Experience in client-facing engagements, delivery management, and pre-sales support is highly ... Manage end-to-end project delivery for Azure cloud migration, modernization, and implementation ...
Senior Payroll Implementation Project Manager We are hiring a Senior Payroll Implementation Project Manager to lead the migration of U.S. payroll operations from ADP Workforce Now to ADP GlobalView ...
Senior Payroll Implementation Project Manager We are hiring a Senior Payroll Implementation Project Manager to lead the migration of U.S. payroll operations from ADP Workforce Now to ADP GlobalView ...
Implementation Architect
Royal Oak, MI · On-site
Reporting into the Alfa Project Manager, you will lead a workstream on a client implementation of Alfa Systems. Your workstream will have responsibility for a specific area of the implementation such ...
Implementation Architect
Royal Oak, MI · On-site
Reporting into the Alfa Project Manager, you will lead a workstream on a client implementation of Alfa Systems. Your workstream will have responsibility for a specific area of the implementation such ...
Reporting into the Alfa Project Manager, you will lead a workstream on a client implementation of Alfa Systems. Your workstream will have responsibility for a specific area of the implementation such ...
Reporting into the Alfa Project Manager, you will lead a workstream on a client implementation of Alfa Systems. Your workstream will have responsibility for a specific area of the implementation such ...
Project Manager
Detroit, MI · On-site
... system implementation projects using a formal project management methodology. • Oversee the system development and release management processes. • Oversee client/customer/vendor relations to ...
Project Manager
Detroit, MI · On-site
... system implementation projects using a formal project management methodology. • Oversee the system development and release management processes. • Oversee client/customer/vendor relations to ...
Arranges for client interviews and possible offer of employment. Negotiates salaries with ... system implementation projects using a formal project management methodology. Typically manages ...
Arranges for client interviews and possible offer of employment. Negotiates salaries with ... system implementation projects using a formal project management methodology. Typically manages ...
Implementation Specialist
Southfield, MI · On-site
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Implementation Specialist
Southfield, MI · On-site
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Implementation Specialist
Southfield, MI · On-site
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Implementation Specialist
Southfield, MI · On-site
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Implementation Specialist
Southfield, MI · On-site
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Implementation Specialist
Southfield, MI · On-site
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level ...
Project Managers are expected to proactively grow client relationships into repeat business and ... Develop and implement project policies and procedures, establish project controls systems, and ...
Project Managers are expected to proactively grow client relationships into repeat business and ... Develop and implement project policies and procedures, establish project controls systems, and ...
Project Manager
Detroit, MI · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Quick apply
Project Manager
Detroit, MI · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.
What is a Client Implementation Project Manager?
A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Michigan? For Client Implementation Project Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Michigan look for? The top searched job categories for Client Implementation Project Manager jobs in Michigan are:
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Full-time
Posted 14 days ago
Job description
About the Company
SkySync is a rapidly evolving, fast-paced, venture-backed software innovator based in the Ann Arbor tech cluster with remote employees in all US time zones. Our sharp and innovative workforce excels at managing our customer's data migration, synchronization, and orchestration challenges like no other in our space and we have new product opportunities taking us toward a period of rapid growth.
As our processes evolve to adjust to rapid growth, we seek an additional Project Manager to work with stakeholders on the implementation of our product and management of their engagement. We need this new hire to support our highly proficient technical delivery team by bringing organization, visibility, and expectation management to our professional services engagements.
Duties and Responsibilities:
As a project manager, you will play the lead role in planning, executing, monitoring, controlling and closing services projects, as well as some internal projects. You will be accountable for managing client expectations and SkySync deliverables, in order to ensure project success.
Responsibilities:
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop and execute comprehensive project plans to track progress, maintain documentation and provide visibility to all stakeholders
Manage client relationship, establish clear project goals, and maintain transparent communication with all stakeholders throughout the project duration
Manage customer expectations of deliverables and negotiate project adjustments based on mutual financial agreements
Anticipate stakeholder changes to project scope, recognize common pitfalls, and mitigate by applying risk management techniques
Evaluate existing processes and make recommendations for improvements
Perform other related duties as required
Requirements:
Minimum 2-years proven working experience in software project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Preferred Experience:
Experience in multiple roles such as business analysis, technical writing, professional services or technical delivery, and customer relationship management.
Expert with project management and CRM tools
Project Management Professional (PMP) or related certification
This position is a great fit for you if you are detail oriented, have creativity, and think critically. You also know how to handle competing priorities, potential distractions, and differing points of view. You empathize with customers and have a passion for delivering great user experiences.
This position is not a great fit for you like large organization stability, extensive hierarchies or matrix organizations, and a relatively unchanging set of duties and responsibilities. You also prefer environments which have a low level of distraction with many others in the organization to help you. You avoid conflict and making difficult decisions.
Qualities Needed for Success
Excellent analytical, listening and people skills are a must. You should be multi-disciplined and able to show an ability to learn technical skills quickly. You should be comfortable providing either complex technical details or high-level descriptions based on target audience. The ability to be decisive when confronted with shifting client expectations and keep the project within scope.