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Client Implementation Project Manager Jobs in Grand Rapids, MI

Amteck, LLC

Project Manager

Zeeland, MI

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Amteck, LLC

Project Manager

Grand Rapids, MI

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Padnos

Project Manager

Grand Rapids, MI · On-site

Understand client specifications, blueprints, and manufacturing requirements to provide accurate ... Implementing quality assurance processes and conducting regular reviews and inspections can help ...

TERRACON

Project Manager

Grand Rapids, MI

Manage all aspects of an environmental project to ensure that it is safely completed on time and ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

TERRACON

Project Manager

Grand Rapids, MI · On-site

Manage all aspects of a small to medium sized project. * Works with ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

Actalent

Commissioning Project Manager

Belmont, MI · On-site

A Project Manager must also carry out job functions related to client relationship management. This ... Goals and implement improvements ▪ Contribute and collaborate with the Department Directors ...

Dewpoint

Mid Level Project Manager

Grand Rapids, MI · On-site

$100K - $115K/yr

... client and Dewpoint methodologies, where applicable. The Project Manager trains/guides all staff to ... Critical Thinking - Examines issues, ideas and situations to impact results and implement ...

Spicer Group

Project Manager

Byron Center, MI · On-site

PROJECT MANAGER - HIGHWAYS, ROADS & STREETS TRANSPORTATION SERVICE LINE MICHIGAN POSITION SUMMARY ... Spicer Group prides itself on our core values of commitment to growth, great client relationships ...

S A Morman & Co

PROJECT MANAGER

Grand Rapids, MI · On-site

Develop, implement, and maintain detailed project plans and schedules using Microsoft Project and other project management tools. * Coordinate and communicate with internal teams, subcontractors ...

S A Morman & Co

PROJECT MANAGER

Wyoming, MI · On-site

$52K/yr

Develop, implement, and maintain detailed project plans and schedules using Microsoft Project and other project management tools. * Coordinate and communicate with internal teams, subcontractors ...

S A Morman & Co

PROJECT MANAGER

Grand Rapids, MI · On-site

Develop, implement, and maintain detailed project plans and schedules using Microsoft Project and other project management tools. * Coordinate and communicate with internal teams, subcontractors ...

S A Morman & Co

PROJECT MANAGER

Wyoming, MI · On-site

$52K/yr

Develop, implement, and maintain detailed project plans and schedules using Microsoft Project and other project management tools. * Coordinate and communicate with internal teams, subcontractors ...

S A Morman & Co

PROJECT MANAGER

Wyoming, MI · On-site

Develop, implement, and maintain detailed project plans and schedules using Microsoft Project and other project management tools. * Coordinate and communicate with internal teams, subcontractors ...

Safari Circuits, LLC.

Project Manager

Otsego, MI · On-site

This entails managing projects from concept to implementation, including tasks such as developing Statements of Work (SOW), business proposals, functional requirements, project plans with milestones ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Grand Rapids, MI

Client Implementation Project Manager information

See Grand Rapids, MI salary details

$39.4K

$108K

$179.6K

How much do client implementation project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client implementation project manager in Grand Rapids, MI is $108,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $135,400.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Grand Rapids, MI?

For Client Implementation Project Manager jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Grand Rapids, MI look for?

The top searched job categories for Client Implementation Project Manager jobs in Grand Rapids, MI are:

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Cities near Grand Rapids, MI with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you

Implementation Project Manager

Automated Logistics Systems

Grand Rapids, MI

$58K - $65K/yr

Full-time

Posted 14 days ago

Job description

Automated Logistics Systems (ALS) is a family-owned, third-party logistics provider delivering customized transportation and supply chain solutions throughout North America. We believe exceptional customer experiences are built through strong relationships, operational excellence, and a commitment to continuous improvement.
As we continue to grow, we're looking for an organized, detail-oriented Implementation Project Manager to help ensure customer implementations are delivered on time, with excellence, and with consistent customer experience.
Position Summary:
The Implementation Project Manager is responsible for coordinating and administering customer implementation projects from kickoff through successful completion. This role provides the project management discipline, governance, communication, documentation, and execution oversight necessary to keep implementation projects organized, on schedule, and aligned with ALS's Clarity First Framework.
Working closely with the Implementation amp; Solutions Manager and cross-functional teams, this individual ensures project milestones are met, risks are proactively managed, stakeholders remain informed, and implementation deliverables are completed successfully. This position allows implementation leadership to focus on customer outcomes and solution design while ensuring flawless project execution.

Responsibilities:

Own Project Planning and Coordination:
  • Develop and maintain implementation project plans, schedules, milestones, and deliverables to keep projects on track.
  • Coordinate implementation activities across internal teams while proactively identifying and addressing scheduling risks.
  • Support project kickoff, planning, and implementation readiness to ensure successful project execution.
Project Administration and Communication:
  • Coordinate project meetings, prepare agendas, document meeting minutes, and track action items.
  • Maintain accurate project documentation and provide timely status updates to customers and internal stakeholders.
  • Serve as the central point of coordination for implementation communications.
Project Governance and Controls:
  • Track project risks, assumptions, issues, dependencies, and milestone completion while ensuring governance standards are met.
  • Maintain implementation documentation and escalate project risks when appropriate.
  • Support adherence to ALS's implementation methodology and Clarity First Framework.
Cross-Functional Execution Support:
  • Partner with Operations, IT, Sales, Customer Success, Engineering, and external partners to ensure successful project execution.
  • Help remove roadblocks by coordinating communication, priorities, and implementation activities across teams.
  • Support customer onboarding efforts and occasional customer site visits during implementations.
Drive Project Excellence and Continuous Improvement:
  • Identify opportunities to improve implementation processes, documentation, and project standards.
  • Capture lessons learned and recommend improvements that enhance efficiency and the customer experience.
  • Contribute to the ongoing development of ALS's implementation best practices.
Qualifications:
  • Bachelor's degree in Business Administration, Supply Chain Management, Project Management, Information Systems, Logistics, or a related field preferred. Equivalent professional experience will be considered.
  • 1+ years of experience coordinating projects, customer implementations, logistics operations, or technology implementations.
  • Experience maintaining project schedules, documentation, meeting facilitation, and stakeholder communication.
  • Strong organizational, time management, and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and critical thinking abilities.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.
Preferred Qualifications:
  • Experience working within structured project management or stage-gate methodologies.
  • Experience using project management platforms such as Microsoft Project, Smartsheet, Monday.com, Asana, Jira, or similar tools.
  • Experience supporting TMS, ERP, or enterprise software implementations.
  • Familiarity with transportation, logistics, supply chain, or 3PL operations.
Experience working in customer-facing implementation environments.
Travel:
  • Minimal travel is required. Occasional customer site visits may be necessary during implementation projects.
Why Join ALS?

At ALS, you'll have the opportunity to make a meaningful impact by helping customers successfully launch logistics solutions while working alongside collaborative teams that value accountability, innovation, and continuous improvement. We invest in our people, encourage professional growth, and believe great implementations create long-term customer partnerships.
If you enjoy bringing organization to complex projects, collaborating across teams, and driving execution with precision, we'd love to hear from you.
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