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Client Implementation Project Manager Jobs in Grand Rapids, MI

Spicer Group prides itself on our core values of commitment to growth, great client relationships ... Project management for small- to medium-size projects including proposals, scheduling, budgeting ...

This role will manage small to medium-sized projects, including budgeting, scheduling, resource coordination, quality control, client communication, report production, and oversight of project teams.

... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...

... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...

... Senior Manager & Summary The Opportunity As an Oracle PMO - Senior Manager, you will lead and ... client needs, implementing software solutions, and providing training and support for seamless ...

Implement best practices in project management to enhance efficiency and team performance. * Drive initiatives to standardize project management tools and reporting processes across teams.

Implement best practices in project management to enhance efficiency and team performance. * Drive initiatives to standardize project management tools and reporting processes across teams. * Monitor ...

... project management software to meet client expectations - Guiding teams in the creation and ... Pricefx implementation and management - Demonstrating proficiency in IT Service Management (ITSM ...

Project Manager

Grand Rapids, MI · On-site

$65 - $80/hr

Our West Michigan Client is looking for a Project Manager who will be responsible for leading enterprise-scale Azure and AI initiatives from concept through deployment. This is a hybrid role onsite ...

Oracle PMO - Manager

Grand Rapids, MI · On-site

$99K - $232K/yr

Responsibilities - Overseeing and managing large-scale Oracle Cloud/Fusion implementation projects to align with client objectives - Coordinating multiple projects, resources, and stakeholders to ...

Manage projects through the full life cycle, from preconstruction to closeout * Lead planning ... Maintain strong client relationships through clear communication and jobsite engagement * Ensure ...

Manage projects through the full life cycle, from preconstruction to closeout * Lead planning ... Maintain strong client relationships through clear communication and jobsite engagement * Ensure ...

Manage projects through the full life cycle, from preconstruction to closeout * Lead planning ... Maintain strong client relationships through clear communication and jobsite engagement * Ensure ...

Manage projects through the full life cycle, from preconstruction to closeout * Lead planning ... Maintain strong client relationships through clear communication and jobsite engagement * Ensure ...

Showing results 41-60

Client Implementation Project Manager information

See Grand Rapids, MI salary details

$39.4K

$108K

$179.6K

How much do client implementation project manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client implementation project manager in Grand Rapids, MI is $108,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $135,400.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Grand Rapids, MI?

For Client Implementation Project Manager jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Grand Rapids, MI look for?

The top searched job categories for Client Implementation Project Manager jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Client Implementation Project Manager jobs?

Cities near Grand Rapids, MI with the most Client Implementation Project Manager job openings:

Project Manager

Byron Center, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Key responsibilities

  • Manage small- to medium-sized municipal drinking water and wastewater projects, including proposal preparation, scheduling, budgeting, and team coordination.

  • Design plans, specifications, and cost estimates for projects, and oversee the quality control of all work products.

  • Coordinate communication with team members, clients, contractors, and outside consultants, and participate in site visits, meetings, and public hearings.


Job description

PROJECT MANAGER

DRINKING WATER/WASTEWATER SERVICE LINE

POSITION SUMMARY

Spicer Group is seeking a knowledgeable and experienced Project Manager who is a licensed Professional Engineer to join our Drinking Water/Wastewater Service Line. This position manages small- to medium-sized municipal projects, including drinking water treatment and wastewater treatment projects, and more. At Spicer Group, Project Managers are responsible for preparation of proposals, budgeting, scheduling, directing team members, prioritizing projects, and communicating within the team to deliver quality work to our clients on time and on budget.

THE COMPANY

Spicer Group is a multi-disciplinary engineering, surveying, and planning company. With offices in Michigan, Ohio, and Georgia, Spicer Group continues to expand its geographic footprint. We are committed to providing our teams with technical support throughout these offices to continually build upon our success year after year. Spicer Group was given the prestigious Firm of the Year Award for 2025, recognized by ACEC.

Spicer Group prides itself on our core values of commitment to growth, great client relationships, excellent services and solutions, maintaining a team environment, and having integrity in all we do. We are seeking a candidate who will strive to uphold these values.

Spicer Group, Inc. offers a comprehensive benefits package that reflects our respect and commitment for our employees, their contributions, professional goals, and personal goals. This includes, but is not limited to:

  • Competitive Pay

  • Health, Dental, and Vision Insurance Options

  • 401(k)-match program

  • Paid Holidays

  • Sick and Vacation Days

  • Profit Sharing

  • Tuition Reimbursement

  • Professional Development

  • Excellent Working Conditions

  • Work-Life Balance

  • Fitness Reimbursement

KEY RESPONSIBILITIES

  • Preparation of proposals on projects with subsequent project management responsibilities including budgeting, scheduling, directing employees, prioritizing multiple projects and deadlines, and communicating with superiors and clients on small to medium-size projects

  • Project management for small- to medium-size projects including proposals, scheduling, budgeting, resource management, and team member coordination

  • Design of plans, specifications, and cost estimates for projects

  • Quality control of all work products prepared under his/her direction

  • Report writing and report production as well as oversight of report writing and production by employees

  • Coordinates and communicates with team members, clients, contractors, and outside consultants

  • Makes recommendations for additions, deletions, or substitutions when necessary

  • Makes periodic visits to construction sites as appropriate to review conditions

  • Attendance at project meetings, public hearings, and gives presentations when required at interviews, meetings, events, etc.

  • Maintains a current knowledge base for the work being performed including reading professional publications and occasionally attending professional meetings and seminars

  • Exercises judgement in the independent evaluation, selection, substantial adaptation, and modification of standard techniques, procedures, and criteria

  • Responsible for conceptualizing the initial design approach for large projects and/or multiple small projects

  • Plans, schedules, conducts, or coordinates engineering work involving conventional engineering practices and may include a variety of complex features such as conflicting design requirements

  • Supervision of less experienced engineers, technical, or administrative support personnel

  • Technically involved in the resolution of design problems that may include performing field investigations or inspections, detailed design work and detailed checking of design computations performed by others, or general coordination of specific design aspects into a project

  • Performs business development and marketing responsibilities such as proposal presentation, client contacts and development, presentations, and attends client-related functions

Physical presence is an essential function of this job. The list of specific duties and responsibilities is intended to be representative of the tasks performed within this classification. The omission of a specific duty or responsibility does not preclude assigning duties not listed herein if such duties and responsibilities are a logical assignment to the position.

POSITION REQUIREMENTS

  • Bachelors degree in Engineering or a related field, or a demonstrated history of successfully completing project management-related work within the AEC (Architecture, Engineering, and Construction) industry

  • Registration as a professional engineer or working to obtain licensure, or progressive project management work experience

  • Understanding of the project life cycle in the AEC industry

  • Familiarity with project scheduling, budgeting, and documentation

  • Ability to communicate clearly with internal teams and clients

  • Ability to lead and develop a team of engineers and technicians

  • Strong organizational skills; ability to track multiple projects

  • Strong written and verbal communication skills

  • Capable of multitasking across different project tasks and deadlines

PREFERRED QUALIFICATIONS

  • 7+ years of experience in drinking water and/or wastewater engineering, including design, construction, and environmental design, as well as all aspects of project development, including budgeting and administrative issues with a project

  • Understanding of treatment processes (drinking water treatment and wastewater treatment)

  • Proficiency with hydraulic and process modeling software (WaterCAD/WaterGEMS/SewerCAD, or similar)

  • Experience with design software including AutoCAD, Civil 3D, GIS

FOR MORE INFORMATION

For more information regarding our firm and/or this position, please visit the Spicer Group website atwww.spicergroup.com. EOE/M/F/Vet/Disabled