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Client Implementation Project Manager Jobs in Grand Rapids, MI

You are accountable for what matters most: project profitability, client satisfaction, and ... Manage project scope relative to the contract, tracking changes in scope, schedule, and budget with ...

You are accountable for what matters most: project profitability, client satisfaction, and ... Manage project scope relative to the contract, tracking changes in scope, schedule, and budget with ...

Project Manager

Grand Rapids, MI · On-site

$88K - $125K/yr

Develop and implement resource management plans, ensuring optimal allocation and utilization of project resources. * Monitor project progress, identify critical path activities, and implement ...

Leads complex projects from concept through implementation, develops executive-ready ... Project & Program Management * Lead projects from initiation through implementation and completion.

Develop and implement resource management plans, ensuring optimal allocation and utilization of project resources. * Monitor project progress, identify critical path activities, and implement ...

Project Manager

Grand Rapids, MI · On-site

$88K - $125K/yr

Develop and implement resource management plans, ensuring optimal allocation and utilization of project resources. * Monitor project progress, identify critical path activities, and implement ...

Project Manager

Grand Rapids, MI · On-site

$88K - $125K/yr

Develop and implement resource management plans, ensuring optimal allocation and utilization of project resources. * Monitor project progress, identify critical path activities, and implement ...

Project Manager

Grand Rapids, MI · On-site

$88K - $125K/yr

Develop and implement resource management plans, ensuring optimal allocation and utilization of project resources. * Monitor project progress, identify critical path activities, and implement ...

Project Manager

Grand Rapids, MI · On-site

$88K - $125K/yr

Develop and implement resource management plans, ensuring optimal allocation and utilization of project resources. * Monitor project progress, identify critical path activities, and implement ...

Position Summary The Project Manager for Client Services is responsible for managing assigned projects from pre-award through full life cycle, execution of scope commitments, post-award activities ...

Spicer Group prides itself on our core values of commitment to growth, great client relationships ... Project management for small- to medium-size projects including proposals, scheduling, budgeting ...

This role will manage small to medium-sized projects, including budgeting, scheduling, resource coordination, quality control, client communication, report production, and oversight of project teams.

... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...

... client service skills. This position reports to the VP of Service Operationsand takes direction ... Responsible for creating, updating, and implementing the project schedule through scheduling ...

Showing results 21-40

Client Implementation Project Manager information

See Grand Rapids, MI salary details

$39.4K

$108K

$179.6K

How much do client implementation project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client implementation project manager in Grand Rapids, MI is $108,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $135,400.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Grand Rapids, MI?

For Client Implementation Project Manager jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Grand Rapids, MI look for?

The top searched job categories for Client Implementation Project Manager jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Client Implementation Project Manager jobs?

Cities near Grand Rapids, MI with the most Client Implementation Project Manager job openings:

Project Manager/Ecologist

GEI Consultants

Allendale, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


GEI Consultants rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

286th of 449 rated engineering


Job description

Description

Your role at GEI. 
 
GEI is seeking a motivated Project Manager seller-doer with a focus on delivering projects in Michigan and other Midwest states.  Expert support in project/construction management, client development and coordination of key natural resource projects would be expected. Our natural resource/ecological team currently offers a variety of services including habitat restoration, wetland delineations, permitting, threatened and endangered species surveys and coordination, GIS/CADD support, and more. We look forward to the selected candidate helping to grow our local business and expand our capabilities into new markets. The preference for this position is to be located in Southwest Michigan.  
 
This is a great opportunity to advance your career and to work with a great team of established natural resource professionals.  We are a close group, who works hard, and supports each other.    
 
Essential Responsibilities & Duties 
  • Manage the construction and implementation of restoration projects including but not limited to – streambank and floodplain construction, native tree and shrub planting, seeding, erosion control measure installation, invasive species control, etc.
  • Provide project management support, including the tracking of financial performance of projects, supervision and coordination of field crews, and regular communication and coordination with clients. 
  • Conduct regular inspections of work performed to ensure compliance with safety and quality standards 
  • Serve as the primary point of contact for clients, addressing concerns and providing updates on project progress 
  • Assist in preparing project budgets and monitor expenses to ensure profitability 
  • Prepare project scopes and pricing development. 
  • Serve as a technical/team leader and mentor to field staff and other environmental/construction staff.  
  • Provide training to crew members on restoration techniques, equipment operation, and safety protocols 
  • Assist with bioengineering and ecological restoration design. 
  • Oversee the collection of field data, analyze data, and prepare technical reports and permit applications. 
  • Grow our ecological and natural resources practice in the Midwest by developing new and existing clients and markets, including assisting our marketing team with request for proposal/request for qualifications submissions.
  • Cross-sell GEI’s other core business areas including traditional environmental, geotechnical, water resources, and civil engineering consulting.  
  • Coordinate business development activities within the practice; identify key clients / business areas, growth strategy, and capture strategy. 
  • Maintain high visibility in the marketplace through regular client contact, participate and encourage active participation in client-based professional organizations, and make presentations at industry events. 
  • Contribute to strategic planning at the office, regional and national level. 
        Minimum Qualifications 
        • Bachelor’s Degree in Life Sciences (Ecology, Environmental Science, Botany, Biology, Fisheries, Forestry) - or equivalent experience.  Bachelor’s Degree in construction related discipline such as Construction Management or Civil Engineering with experience in restorative practices will also be strongly considered.   
        • Five-years of wetland or natural resource restoration experience in Michigan or the Midwest. 
        • Experience leading teams in various types of natural resource projects.  
        • Senior leader recognized for technical excellence and the development of client-focused, creative and practical solutions. 
        • Seller-doer with established local network of clients and contacts, entrepreneurial spirit, and a successful track record in business development. 
        • Proven track record of safely planning, implementing and tracking successful projects.   
        • Collegial team builder with excellent interpersonal skills. 
        • Broad local/regional understanding of discipline needs and emerging trends. 
        • Excellent technical report writing and communication skills. 
        • Willingness and ability to travel to GEI branch offices, and project/client sites as required.  
        • Valid U.S. driver’s license 
        We are GEI. 
         
        Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.  
         
        We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.  
         
        With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.
         
        Employee-owned. Employee-focused.  
         
        As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more.  Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.
         
        GEI’s Total Rewards Package Includes 
        • Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
        • Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
        • Well-Being Program and Paid Parental Leave
        • Commuter Benefits
        • Hybrid Work Schedules and Cell Phone Stipends
        • GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
        • Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
        • Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
        • Paid Holidays and Generous Paid Time Off Program
        • Rewards and Recognition
        • GEI-Funded Profit Sharing and 401(k)
        • Opportunity to be an Owner and Shareholder (Learn more here)
        • A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
        • And More…
        PHYSICAL REQUIREMENTS 
        WORK ENVIRONMENT  
          
          
          
        Functional Demands:    
         
         
         
         
        Sedentary
        Light
         
        Medium
        Other
         
         
        Activity Level Throughout Workday (check one per row) 
        Physical Activity Requirements
        Occasional
        (0-35% of day)
        Frequent
        (33-66% of day)
        Continuous
        (67-100% of day)
        Not Applicable
        Sitting
         
         
         
        Standing
         
         
         
        Walking
         
         
         
        Climbing
         
         
         
        Lifting (floor to waist level) (in pounds)
         
         
         
        Lifting (waist level and above) (in pounds)
         
         
         
        Carrying objects
         
         
         
        Push/pull
         
         
         
        Twisting
         
         
         
        Bending
         
         
         
        Reaching forward
         
         
         
        Reaching overhead
         
         
         
        Squat/kneel/crawl
         
         
         
        Wrist position deviation
         
         
         
        Pinching/fine motor skills
         
         
         
        Keyboard use/repetitive motion
         
         
         
        Taste or smell (taste=never)
         
         
         
        Talk or hear
         
         
         
        Accurate 20/40 
        Very Accurate 20/20 
        Not Applicable
        Near Vision
         

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