The Client Implementations Project Manager will guide clients through all phases of implementation, from point of sale through production go-live and transition to ongoing support. This role requires ...
The Client Implementations Project Manager will guide clients through all phases of implementation, from point of sale through production go-live and transition to ongoing support. This role requires ...
The Client Implementations Project Manager will guide clients through all phases of implementation, from point of sale through production go-live and transition to ongoing support. This role requires ...
The Client Implementations Project Manager will guide clients through all phases of implementation, from point of sale through production go-live and transition to ongoing support. This role requires ...
Implementation Project Manager
San Francisco, CA · On-site +1
We are seeking an experienced, client-facing Implementation Project Manager to own the net-new client onboarding experience from start to finish. In this cross-functional role, you will lead the ...
New
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Implementation Project Manager
San Francisco, CA · On-site +1
We are seeking an experienced, client-facing Implementation Project Manager to own the net-new client onboarding experience from start to finish. In this cross-functional role, you will lead the ...
New
Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...
Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...
Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...
Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...
Implementation Project Manager
Great Neck, NY · On-site
$110K - $130K/yr
We are looking for an Implementation Project Manager to join our Client Services team. The team is responsible for new and existing clients and is involved with the full project life cycle as well as ...
Implementation Project Manager
Great Neck, NY · On-site
$110K - $130K/yr
We are looking for an Implementation Project Manager to join our Client Services team. The team is responsible for new and existing clients and is involved with the full project life cycle as well as ...
This is a client-facing SaaS implementation and onboarding role responsible for guiding Intellum ... The Implementation Project Manager (IPM) plays a key role in delivering efficient and effective ...
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This is a client-facing SaaS implementation and onboarding role responsible for guiding Intellum ... The Implementation Project Manager (IPM) plays a key role in delivering efficient and effective ...
Implementation Project Manager
Cranberry Township, PA · On-site +1
$80K - $90K/yr
The Project Manager is responsible for leading client implementation projects from initiation through delivery. This role ensures that all aspects of the project are executed on time, within scope ...
Implementation Project Manager
Cranberry Township, PA · On-site +1
$80K - $90K/yr
The Project Manager is responsible for leading client implementation projects from initiation through delivery. This role ensures that all aspects of the project are executed on time, within scope ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversee development, communication ...
... client experience. How you'll contribute: * Educate, lead, and manage Paymode implementation projects to scheduled completion. * Develops solid relationships with customers during implementation ...
... client experience. How you'll contribute: * Educate, lead, and manage Paymode implementation projects to scheduled completion. * Develops solid relationships with customers during implementation ...
Client Engagement & Onboarding: Act as the main point of contact for clients during implementation ... Project Management, or related role, preferably in Hospitality, SaaS, or Construction/Design
Client Engagement & Onboarding: Act as the main point of contact for clients during implementation ... Project Management, or related role, preferably in Hospitality, SaaS, or Construction/Design
... Project Manager oversees effective, accurate and timely transition of new clients to Judi Health ... Lead client communications and presentation throughout the implementation process, including, but ...
... Project Manager oversees effective, accurate and timely transition of new clients to Judi Health ... Lead client communications and presentation throughout the implementation process, including, but ...
$140K - $175K/yr
A deep knowledge of Cash Management and US payment schemes (ACH, Wires, RTP) and how clients ... Delivery of client Product & channel implementation projects from inception through to agreed ...
Implementation Project Manager
Austin, TX · On-site
The Implementation Project Manager acts as both a subject matter expert and client advisor, influencing outcomes, managing risk, and ensuring seamless transitions into ongoing service delivery while ...
Implementation Project Manager
Austin, TX · On-site
The Implementation Project Manager acts as both a subject matter expert and client advisor, influencing outcomes, managing risk, and ensuring seamless transitions into ongoing service delivery while ...
Lead Project Manager, Client Implementation
Pittsburgh, PA · On-site
$90K - $110K/yr
Summary The Lead Project Manager (PM), Client Implementation is a leadership role within Innovu's Integration Operations team, pairing independent ownership of complex client onboarding programs with ...
New
Lead Project Manager, Client Implementation
Pittsburgh, PA · On-site
$90K - $110K/yr
Summary The Lead Project Manager (PM), Client Implementation is a leadership role within Innovu's Integration Operations team, pairing independent ownership of complex client onboarding programs with ...
New
Implementation Manager
Germantown, WI · Remote
The Implementation Manager will lead clients through our implementation process and ensure a ... Develop comprehensive project plans to meet client requirements and contracted statement of work
Implementation Manager
Germantown, WI · Remote
The Implementation Manager will lead clients through our implementation process and ensure a ... Develop comprehensive project plans to meet client requirements and contracted statement of work
Manage multiple healthcare SaaS implementation projects simultaneously, ensuring alignment with ... Client Engagement * Serve as the primary point of contact for clients throughout the implementation ...
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Manage multiple healthcare SaaS implementation projects simultaneously, ensuring alignment with ... Client Engagement * Serve as the primary point of contact for clients throughout the implementation ...
Medbridge is hiring an Implementation Project Manager II to own client implementations across our Care solutions, including RTM, HEP, Pathways, and EMR integrations. This role is at the forefront of ...
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Medbridge is hiring an Implementation Project Manager II to own client implementations across our Care solutions, including RTM, HEP, Pathways, and EMR integrations. This role is at the forefront of ...
New
The Implementation Project Manager is responsible for managing customer implementations of ... Must be skilled in client-facing communication, have strong customer presentation skills, and ...
The Implementation Project Manager is responsible for managing customer implementations of ... Must be skilled in client-facing communication, have strong customer presentation skills, and ...
Client Implementation Project Manager information
See salary details
$41K - $54.3K
5% of jobs
$54.3K - $67.5K
6% of jobs
$80.1K is the 25th percentile. Wages below this are outliers.
$67.5K - $80.8K
14% of jobs
$80.8K - $94.1K
13% of jobs
The median wage is $104.8K / yr.
$94.1K - $107.4K
14% of jobs
$107.4K - $120.6K
13% of jobs
$133.5K is the 75th percentile. Wages above this are outliers.
$120.6K - $133.9K
10% of jobs
$133.9K - $147.2K
9% of jobs
$147.2K - $160.5K
9% of jobs
$160.5K - $173.7K
6% of jobs
$173.7K - $187K
1% of jobs
$41K
$112.5K
$187K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Full-time
Posted 13 days ago
Broadridge rating
6.8
Based on 33 frontline employees who took The Breakroom Quiz
135th of 148 rated financial services
Job description
Broadridge is growing! We are actively seeking a Client Implementations Project Manager to join our dynamic team in the Pittsburgh office. This is a key, client-facing role responsible for leading complex client onboarding and implementation projects for our Data & Analytics products.
The Client Implementations Project Manager will guide clients through all phases of implementation, from point of sale through production go-live and transition to ongoing support. This role requires strong project leadership, technical comfort working with data, and the ability to align client business needs with product capabilities and best practices. The ideal candidate is comfortable operating at both the strategic and tactical levels, managing multiple priorities, collaborating across teams, and performing hands-on technical analysis when needed.
This role is Hybrid, which means you will be assigned to our Pittsburgh, PA office and given the flexibility to work remotely 2-3 days per week.
Responsibilities
- Lead end-to-end client onboarding and implementation projects from sale through go-live and transition to support.
- Serve as the primary client-facing implementation lead, managing communication, expectations, timelines, and delivery.
- Build and maintain project plans, status reports, documentation, and key implementation artifacts.
- Lead discovery, fit/gap analysis, and solution planning to align client needs with product capabilities and best practices.
- Advise clients on product configuration and usage to drive value and adoption.
- Partner with cross-functional teams to deliver milestones on time and ensure successful implementations.
- Identify and mitigate project risks, dependencies, and challenges to keep projects on track.
- Track project progress and communicate updates to clients, stakeholders, and leadership.
- Perform or oversee technical implementation tasks, including data feed onboarding, SQL-based analysis, data validation, system configuration, and product fit/gap support.
- Develop training and reference materials to support onboarding and client handoff.
- Maintain strong knowledge of products and services to guide clients and support solution delivery.
- Provide direction, guidance, and day-to-day collaboration to Project Coordinators supporting implementation workstreams.
Qualifications
- Bachelor's degree in business administration, information systems, or a related field.
- 3-5 years of experience in project management, implementation, or related client-facing delivery roles, preferably in Saa, data, analytics or financial services environments.
- Experience leading client-facing implementation or onboarding projects from kickoff to go-live.
- Strong organizational, communication, and stakeholder management skills.
- Ability to manage multiple projects simultaneously and navigate competing priorities.
- Ability to operate effectively in ambiguous situations, solve problems, and drive decisions forward.
- Understanding of data management principles, including ETL, schemas, data structures, and basic data transformation.
- Working proficiency in SQL and ability to analyze structured data for validation, troubleshooting, and reporting.
- Strong collaboration skills and ability to work effectively with clients and cross-functional teams, including global colleagues.
- Demonstrated understanding of generative AI tools and how they can be applied to improve implementation efficiency, communication, risk awareness, and collaboration across teams.
Salary range $75,000.00- $90,000.00. Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
#LI-EP1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
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About Broadridge
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Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
New Hyde Park, NY, US
Year founded
1962