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Client Implementation Project Manager Jobs (NOW HIRING)

Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...

Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...

... client implementations • Develops and maintains customer relationship through various ... Project Management best practices to drive and further develop methodology for each assigned ...

Lead multiple client program implementations simultaneously by applying effective project management and consulting methodologies (e.g., Agile, Waterfall), including customizing project plans based ...

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Client Implementation Project Manager information

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$41K

$112.5K

$187K

How much do client implementation project manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client implementation project manager in the United States is $112,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $141,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What does a client implementation project manager do?

A client implementation project manager oversees the process of deploying products or services to clients, coordinating between internal teams and clients to ensure timely and successful delivery. They manage project timelines, scope, and resources, often using project management tools, and communicate progress to stakeholders. Their role ensures that client requirements are met and that the implementation aligns with contractual agreements.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and roles often require strong project management skills and familiarity with tools like MS Project or Jira.
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Infographic showing various Client Implementation Project Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $112,486 per year, or $54.1 per hour.

Client Implementation Project Manager

G MASS

New York, NY

Contractor

Posted 5 days ago


Job description

G MASS Consulting are working with an established Financial Market Infrastructure client to appoint a Client Implementation Project Manager, within their Services function. Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are configured and implemented correctly.

This role covers the full lifecycle of client implementations, from initial setup through to go live and long term handover, and would suit someone who enjoys owning a project end to end rather than working on one slice of it. You do not need to be a technologist or write code, but you will work extensively with no code configuration tools and will need to get up to speed with these quickly.

We're keen to speak with candidates who bring a blend of strong client communication, financial services knowledge, change management or project delivery experience, and comfort working with data and technical platforms. A genuine interest in how AI and automation can be applied to implementation and delivery work is highly valued, as the team's services are moving toward AI based solutions.

Responsibilities:

  • Build knowledge across a wider suite of applications through structured training.
  • Work as part of a broader delivery team, partnering closely with project managers, solution designers, and internal technical teams.
  • Configure system connectivity and integration setups using no code tools, and coordinate data handling logic against agreed technical designs, ensuring a robust review process before anything goes live.
  • Manage configuration and reference data across test and production environments.
  • Own client implementation projects end to end, from initiation through to production.
  • Lead client testing directly, taking ownership of issue diagnosis and resolution.
  • Manage go live, support clients immediately post launch, and hand over cleanly to ongoing support.
  • Maintain clear project documentation and manage change tracking to keep stakeholders informed on risk and progress.
  • Identify practical ways to bring AI and automation into implementation processes, including prompt engineering and AI centred file modelling, and share findings with the team.
  • Act as a technical escalation point for specific project types, and contribute constructively to retrospectives.

Requirements

  • Strong client facing communication skills, whether leading a call or supporting from behind the scenes.
  • Solid understanding of Financial Services and how financial market infrastructure organisations support their client base.
  • Change management or project management experience, with a structured approach to delivery.
  • Comfortable working with structured data formats and protocols such as FIX, XML, or CSV, and confident learning no code configuration tools.
  • Genuine interest in AI technologies, ideally with some hands-on exposure to prompt engineering or AI agents.
  • Confident mapping and documenting detailed workflows.
  • Degree in Computer Science or a related technical field is a plus but not essential; equivalent practical experience is welcomed.

Benefits

Salary: up to $95k

Length: initial 12 month contract