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Client Implementation Project Manager Jobs in Connecticut

Project Manager

Shelton, CT · On-site

$85K - $100K/yr

... the implementation lifecycle. This role is ideal for someone who thrives in a fast-paced, client ... Manage project scope and change control processes to protect delivery timelines and budgets

Be Seen First

About the Role Jivetel is a rapidly growing nationwide telecommunications leader, and we are looking for a high-energy Project Manager to lead our most critical client implementations. This isn't ...

Develop bid packages and procure proposals in adherence to client policies. * Act as the primary ... project implementation. Required Education & Experience: * Bachelor's degree from an accredited ...

Develop bid packages and procure proposals in adherence to client policies. * Act as the primary ... project implementation. Required Education & Experience: * Bachelor's degree from an accredited ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Infographic showing various Client Implementation Project Manager job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Client Implementation & Support Specialist

Client Implementation & Support Specialist

Factset

Norwalk, CT

$80K - $100K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 9 days ago


Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access

to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

The Dealmakers and Wealth Implementation and Professional Services team is seeking an experienced professional with expertise in implementation and support to join our newly constructed and innovative team. Membersin thisposition willplaya keyrolein helpingFactSet monetize its multi-year investment inourDeep Sectorstrategy.This isanexcitingand uniquegrowthopportunitytodevelopexpertiseinahighly specializedcontentarea.

Youwillworkcloselywithour variousData SolutionsteamstohelpourclientsuseFactSet'sDeep SectorandIndustry-specificFundamentalsdatain their day-to-day workflows, win market share againstcompetitorsand further ensurethatFactSet is the provider of choice forIndustry-specific analysis.

Responsibilities:

-Review and convert client Financial Excel modelsusingFactSet'sDeep Sector data
-Partner with strategic clients and prospects to become a trusted resource during trials, implementations, and other strategic engagements
-Own the end-to-end workflow conversion process across Deep Sector-relatedengagements andopportunities.
-Contribute tothedevelopment of our Deep Sector offering byrelayinggranularproduct-specific feedback, feature requests and opportunities for differentiationthat isgrounded in real client experience.

Qualifications:

-2+yearsof hands-onexperiencewithclient-facing teams within financial services

-Bachelor's Degreeorequivalent combination of education and experience

-DeepexperiencewithFactSet'sproduct offeringsand Microsoft Excel

-Strongcommunication,analytical and reasoning skills

Job location: Boston, New York, and Norwalk

Working Environment: Hybrid

For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

  • The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

  • Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.

  • Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.

  • A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.

  • Career progression planning with dedicated time each month for learning and development.

  • Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn more about our benefits here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

The budgeted amount range for this position in Norwalk and New York City is $80,000 -$100,000

Please note: the salary range may differ in other locations or countries

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more atwww.factset.comand follow us onXandLinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify