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Client Implementation Project Manager Jobs in Connecticut

Flexi

Project Manager

Shelton, CT · On-site

$85K - $100K/yr

... the implementation lifecycle. This role is ideal for someone who thrives in a fast-paced, client ... Manage project scope and change control processes to protect delivery timelines and budgets

Jivetel Communications

Be Seen First

Telecommunications Project Manager

Waterbury, CT · On-site

$20 - $35/hr

About the Role Jivetel is a rapidly growing nationwide telecommunications leader, and we are looking for a high-energy Project Manager to lead our most critical client implementations. This isn't ...

Batska Consulting

Project Manager

Hartford, CT

$90K - $150K/yr

Develop bid packages and procure proposals in adherence to client policies. * Act as the primary ... project implementation. Required Education & Experience: * Bachelor's degree from an accredited ...

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

This role serves as the primary project manager during the implementation phase, coordinating ... Excellent client communication and relationship management skills * Ability to manage multiple ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Connecticut? For Client Implementation Project Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Connecticut look for? The top searched job categories for Client Implementation Project Manager jobs in Connecticut are:
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Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Project Manager

Flexi

Shelton, CT • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description:

Flexi Software is seeking a driven, client-focused Project Manager to join our Professional Services organization at a pivotal moment in the company’s growth. In this role, you will lead end-to-end software implementation projects for our clients, ensuring on-time delivery, strong stakeholder alignment, and exceptional outcomes. You will serve as the primary point of contact between Flexi and our clients throughout the implementation lifecycle.


This role is ideal for someone who thrives in a fast-paced, client-facing environment, takes pride in getting the details right, communicates proactively, and is looking to grow in a lean and capable Professional Services function. You won’t be one of many — you will have real visibility into the company’s projects and a direct line to leadership. The work you do will matter from day one.


We are especially interested in candidates who bring firsthand experience working inside a bank, insurance carrier, credit union, or financial services firm. That domain knowledge accelerates client relationships and makes you a more effective partner from day one. For the right person, this role also offers a natural path toward a deeper implementation-focused career within our Professional Services team.


This is a fully remote position. Candidates must be comfortable working across time zones and managing distributed teams.


About Flexi

Flexi Software has been a trusted provider of accounting solutions for over 30 years, offering both cloud-based and on-premise software tailored for organizations with complex accounting requirements, such as multi-entity and intercompany accounting. Our comprehensive suite includes modules like General Ledger, Accounts Payable, Accounts Receivable, Purchasing, Fixed Asset Management, Project Accounting, Workflow Automation, Financial Reporting, and Budget Software. Serving industries including banking, insurance, financial services, credit unions, healthcare, and business process outsourcing, Flexi is renowned for its robust features, flexible deployment options, and exceptional customer support.


In January 2025, Flexi was acquired by Quality Standard, a permanent capital holding company that acquires and grows fintech and fintech software businesses with a long-term ownership mindset. Quality Standard is actively investing in Flexi’s people, product, and operations.


Flexi’s offices are located in Shelton, CT and Atlanta, GA. Quality Standard is headquartered in New York, NY.


Roles and Responsibilities

  • Own the full project lifecycle for assigned software implementation engagements, from kick-off through go-live and hypercare
  • Develop and maintain detailed project plans, timelines, resource schedules, and status reports
  • Serve as the primary client point of contact, managing expectations, resolving escalations, and driving alignment
  • Coordinate cross-functional internal teams including Solutions Engineering, Product, and Support
  • Identify, document, and manage project risks, issues, and dependencies proactively
  • Facilitate client workshops, requirements sessions, and steering committee meetings
  • Track and report project health metrics; escalate to leadership when projects are at risk
  • Manage project scope and change control processes to protect delivery timelines and budgets
  • Contribute to the continuous improvement of PS delivery methodology and playbooks
Requirements:
  • Bachelor’s degree required; PMP, CAPM, or equivalent certification preferred
  • 3–6 years of project management experience, ideally in software implementation or professional services
  • Demonstrated experience managing client-facing enterprise software deployments
  • Background working within banking, insurance, credit unions, or financial services strongly preferred
  • Proficiency with project management tools (e.g., Asana, Smartsheet, Microsoft Project, Jira)
  • Strong communication and presentation skills; ability to work with both technical and executive audiences
  • Experience with accounting, ERP, or financial software is a strong plus
  • Comfortable working in a remote-first, distributed team environment

Location: Remote U.S.- Candidates in ET/CT time zones are preferred


Flexi provides excellent benefits including paid holidays and paid time off, a 401(k) Plan with company participation, health and dental insurance, life and disability insurance, and a vision discount plan.

Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive criminal background check. No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO