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Client Implementation Project Manager Jobs in Connecticut

Project Manager

Shelton, CT · On-site

$85K - $100K/yr

... the implementation lifecycle. This role is ideal for someone who thrives in a fast-paced, client ... Manage project scope and change control processes to protect delivery timelines and budgets

Develop bid packages and procure proposals in adherence to client policies. * Act as the primary ... project implementation. Required Education & Experience: * Bachelor's degree from an accredited ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Connecticut? For Client Implementation Project Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Connecticut look for? The top searched job categories for Client Implementation Project Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Client Implementation Project Manager jobs? Cities in Connecticut with the most Client Implementation Project Manager job openings:
Infographic showing various Client Implementation Project Manager job openings in Connecticut as of May 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution.
Director - Client Project Management and Implementation

Director - Client Project Management and Implementation

SS&C Technologies

Windsor, CT • Hybrid

Full-time

Posted 27 days ago


SS&C Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

87th of 184 rated software companies


Job description

Director, Insurance Implementation and Onboarding

Locations: Windsor, CT (Hybrid), Boston, MA (Hybrid)

About the Role

SS&C is seeking a Director of Insurance Implementation and Onboarding to lead client implementations of our Singularity platform, supporting investment operations and accounting for insurance firms. This role will drive complex, high-impact projects, ensuring seamless onboarding, strong governance, and exceptional client experience.

You will serve as a strategic partner to clients and internal stakeholders, leading implementation efforts, managing project teams, and contributing to the continued evolution and success of SS&C Singularity.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and healthcare operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to large-scale implementations and enterprise-level client engagements.

How You Will Make an Impact

  • Lead end-to-end client implementations of the Singularity platform for insurance investment operations and accounting
  • Drive structured project plans, governance, and execution to ensure successful onboarding and high client satisfaction
  • Manage multiple implementation projects simultaneously, including oversight of project teams and resources
  • Serve as the primary point of contact between clients and SS&C teams (product, development, operations)
  • Build and maintain strong relationships with client stakeholders, including leading project reviews and executive updates
  • Conduct business analysis, workflow reviews, and operational assessments to support implementation success
  • Provide subject matter expertise and consult clients on best practices within investment accounting and operations
  • Support pre-sales initiatives and contribute to ongoing product and implementation methodology improvements

Required Experience

  • Bachelor's degree in Accounting, Finance, Economics, or a related field
  • Significant experience in program or project management within financial services implementations
  • Strong background in investment accounting, with insurance industry experience highly preferred
  • Experience with public and private investments, including fixed income, equities, derivatives, FX, and commercial loans
  • Proven ability to manage complex projects and high-pressure client environments
  • Strong analytical, problem-solving, and risk management skills
  • Excellent communication skills with the ability to engage senior stakeholders
  • Ability to manage multiple priorities with strong attention to detail and time management

What Sets You Apart

  • Direct experience with insurance investment operations and accounting platforms
  • Experience leading large-scale system implementations or outsourcing transitions
  • Strong consulting mindset with the ability to influence and guide clients
  • Experience contributing to process improvement and implementation methodologies
  • Demonstrated leadership experience managing project teams and cross-functional stakeholders

Join SS&C, where innovation meets global opportunities. Click here to apply.


What SS&C Technologies employees say

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Benefits

Hours and flexibility

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986